Airconditioner

Location

Stayed in March 2024

We had our rooms upgraded but the rooms we were given were newly renovated and right next to rooms that were currently being renovated so during the day, you could almost hear every bit of drilling happening next door. Our room, being a newly renovated room smelt like fresh paint and gyproc boards. We tried to air the room out by leaving the door open only to walk back in to a puddle of water caused by condensation. The staff, however, were great, attended to the room and made it good as new! Vinaka Sofitel team!

The staff are absolutely amazing and the rooms were super clean & serviced more regularly than I thought. Food was great & location was perfect, being only a short walk from the port. We were a group of friends and having the Republik bar and club right at the hotel was perfect for us!

Stayed in March 2024

noise transference between rooms

brilliant staff service and fabulous food

Stayed in March 2024

Pillows were too flat but you can customise pillow at the pillow shop

Breakfast was amazing and location, staff and friendliness superior to others

Stayed in March 2024

The price was a little high

The staff!!!

Stayed in March 2024

Pool was a bit too warm for my liking Pillows , lucky could swap

Breakfast was really good Pool activities were good

Stayed in March 2024

The pillows were terrible, squished down to nothing when laid on and pillow "shop" was closed when I went to bed so couldn't change them.

Very nice, tidy clean rooms, good pool and friendly staff. Beautiful lobby.

Stayed in March 2024

We stayed in the WaiTui club - The staff were amazing!! The breakfast was great, not many vegetarian options which was a bit disappointing. The cocktail and canapé hours were a fantastic bonus!

Stayed in March 2024

Nothing

All very good

Stayed in March 2024

The recent refurbishment of the rooms was fabulous.

Stayed in March 2024

Speciality dinner menu was a little restrictive but buffet was otherwise a great choice.

I loved how accommodating the hotel was when i made an error while booking and arrived a week early than expected. Service was top notch and I will be back for my honeymoon..get me deal, yo!

Stayed in February 2024

We do not like that at the balcony, smokers can just hang around and smoke. They should not allow people who smoke mixed with non- smokers. We love to stay sometime at the balcony in our room during afternoon but when someone occupied the other unit beside us, we cant stay much longer due to full on cigarette smoke. We have health conditions that cannot tolerate that. Hopefully they should have rules for that.

It was beautiful and everyday has different activities for everyone like kids and adults. The bed and pillows are comfortable. Cleaners look after the room day and night. The staffs at the bar had a great customer service. They looked after us and wherever you go there are someone there looking after you. They are magnificent! We love the drinks at the bar and if you do not drink alcohol they have a lot of choices for non-alcoholic mock tails which was great!

Stayed in March 2024

Clean property and good staff

Stayed in March 2024

Nothing. It was all great. Can't find any faults with the resort/staff/location. Highly recommend to everyone.

Great pool, attentive and friendly staff and a fabulous family friendly location. Would highly recommend the Sofitel Denarau to anyone thinking about traveling to Fiji.

Stayed in March 2024

None

The location and the hospitality of the staff. Always smiling and very welcoming.

Stayed in March 2024

Never NA

It was our 3rd time over 10 years back and we celebrated our 10 years anniversary and my boyfriend proposed to me!! Everything was incredible!!

Stayed in March 2024

Nothing, negative to say what so ever

The staff, cleanliness, location, everything was outstanding. Would highly recommend and will definitely go back!!!

Stayed in March 2024

Na

Location

Stayed in February 2024

Cons Baazar restaurant is pretty average but you expect that form a buffet. Some stuff are really nice but then some stuff and awful. recommend to go around 6pm as food goes very quickly if busy. Sounds obvious but Please bring loads of sun lotion as the sun is outrageous and I found that out the hard way. we went in the wet season and the weather was booming all week. I went 28th Feb to 5th March. Drinks are expensive and the cocktails are very average. Probably the worst cocktails I’ve had. Although we found a Malibu and Coke was our go to after we tried most of the cocktails. Waitui beach club adults only section can be a package. But you can also get a day pass for $199pp if you are not in that section of the hotel. However, to be honest I feel it’s a waste of money as you only get 1 hour free cocktails and canopies. There is no difference between the standard pool than the waitui club. Pool is that big the kids don’t affect you. This is probably the biggest mis leading thing is that when we booked our booking.com package we booked the standard room with half board including breakfast and dinner with an extra $125 FJD per day for wine food and spa. THIS DOESNT exist and is very misleading. It’s breakfast included and the $125 FJD is for your dinner bill at the end. We found this out the hard way. But again this isn’t the hotels fault and I would say it’s more booking.com for misleading information. Overall the Sofitel is a 9/10 in total. You can easily see how this is the best resort on the island. I will always strongly recommend this place.

This review may be long but please read it’s an honest review and will help you out loads. First the Pros The staff are the best you will ever get. Bai,Lai,Tracey are just a few amazing people who work at the resort. But every single person are unbelievable. Sofitel is by far the best hotel on island. We done the Bula bud that takes yiu around the Hilton, Radisson Blu etc and the Sofitel stands out from a mile. The pool is huge and super clean and so many loungers. Out of all the hotels the Sofitel has the best beach seating and bar area. Hotel is super clean. Everyday yiu will always see someone cleaning. Beautiful restaurants on site strongly recommend visit them all. Especially Solis and the Waitui restaurant and bar. Hotel rooms are a standard size but beautifully designed. The beds are so comfortable and clean. Unbelievable lobby and so impressive when you turn up. Eddie and all the greeting staff are brilliant when you first pull up. A few shops on site and my partner loved the pure Fiji brand with body creams etc. Malamala island is one of the best excursions I’ve ever done and probably the most amazing island I’ve ever seen. Please book a day bed though it’s worth it By far the highlight of the trip. Food at the solis restaurant is very good but the waitui beach club restaurant ( Adults only) was amazing and very romantic. With a beautiful sunset while having amazing wine and food.

Stayed in March 2024

Poor soundproofing we could hear the people next door in the shower or walking around in their room, and listening to music

The staff are the heart of the resort, they're so hospitable and lovely.

Stayed in February 2024

The staff were amazing. They went beyond expectations for service. The staff were friendly and great to talk too. Plenty of food choice at the buffet. We will be back.

Stayed in March 2024

The breakfast was good. The pool facilities were amazing.

Stayed in March 2024

Nothing

Excellent

Stayed in March 2024

The buffet layout was confusing and you had to search every area of the layout to find toast, eggs, bacon and pancakes for breakfast.

The staff were phenomenal, they were always cheerful, friendly and helpful; definitely the best asset of Sofitel Fiji Resort. The pools, restaurants, bars and facilities were also exceptional.

Stayed in March 2024

We don't have any negative experiences during our stay. Everything was perfect for us.

The reception staff was amazing and very accommodating. Special thanks to Levai and Marika for excellent services and Helen for accommodating for extra night in short notice. Excellent customer service from all staffs at the reception area. Breakfast was above our expectations in value and quality. Room service was excellent, special thanks to Lega and all staff in that area. Room was nice and clean, refreshed every day with lovely and friendly staffs. Pool area was nicely maintained, clean and staff services were very welcoming and helpful. Excellent food in restaurants with lovely and friendly staffs. Outlook was beautiful and beach front was amazing. Lots of places to relax and unwind. Clean and beautiful atmosphere.

Stayed in February 2024