Denarau Island West, 0000 Denarau, Fiji
#4 of 8 hotels in Denarau
Guests' ChoiceBased on 470 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
9.0
Staff
9.3
Value for money
7.8
Free WiFi
5.0
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End of dialog contentReviewed: 23 April 2024
Nicola
AustraliaMore vegan options for dinner.
The housekeeping were excellent and Oripa always made sure everything in Our villa was good. The vegan options at breakfast were great and the chefs very helpful. Ester on reception was wonderful.
Stayed in April 2024
Reviewed: 15 April 2024
Greg
New ZealandBreakfast room too large and too many people, adults only space would be good. I was asked to give a credit card to have $1000 put on hold for room expenses but it was not put on hold at all, showed up on my credit card as a purchase. I queried this but had no satisfactory explanation. We booked an Ocean View Villa but our room was directly looking at the pool, towel hut with a small view of the sea. This was misleading advertising. While we enjoyed our room it was not as advertised.
pool and bar, service and cleaning including staff
Stayed in March 2024
Reviewed: 13 April 2024
Flynn
AustraliaOften had to ask for water.
Location, facilities, way the rooms were cleaned.
Stayed in March 2024
Reviewed: 12 April 2024
Mandy
United StatesNothing
Every single thing about this place was amazing! Fantastic location, facilities, staff, pools, gardens, restaurants and the rooms. We had plenty of room for the whole family and we loved how the rooms were situated with the kitchen in the middle. The food at the restaurants was the best ever and the staff was wonderful. The location couldn't have been any better. The entertainment was wonderful as well.
Stayed in April 2024
Reviewed: 9 April 2024
Allison
AustraliaNothing!
Sheraton Denarau Villas was the perfect spot for our family of four! We need two bedrooms and a small kitchen and laundry (which we used daily!). The breakfasts are lovely and not too crowded. The staff are so friendly and helpful. Our rooms and bed were very comfortable and came with everything we needed. There’s a small grocery store right next door, pool access right outside our room, a bar and restaurant a short walk away - all this without even being in the main resort - a 2 min walk from our room. We were very happy with our stay and convenience of location for nearby adventure. Highly recommend the zipline park at Sleeping Giant Mountain and the Big Bula waterpark if travelling with kids!
Stayed in April 2024
Reviewed: 8 April 2024
Phil
New ZealandPrices in restaurants could have been more reasonable. They were over the top as far as pricing!
Breakfast was plentiful. The facility was a bit too large & we had trouble finding everything. The pool was clean, warm & lovely. The one we stayed at everyday had just the right number of people & not many kids. Dinners were far too expensive so we didn’t eat there often. Room service was much more reasonable.
Stayed in April 2024
Reviewed: 7 April 2024
Jodie
AustraliaSoft bed No explanation about where everything is e.g a map or guide would have helped
Beautiful layout, clean and welcoming Fiji checkin desk next to reception
Stayed in April 2024
Reviewed: 5 April 2024
Mark
AustraliaLack of access to restaurant menus online
Amazing staff
Stayed in April 2024
Reviewed: 4 April 2024
Bumeke
AustraliaBuffet breakfast was the same everyday. The restaurants in the hotel were expensive. However, it is easy to walk to nearby restaurants.
Spacious villa with 2 bathrooms, kitchen & TV area. Beautiful view of the garden from the villa. Many pools to choose from. Amazing view of the ocean. Staff were accommodating & friendly.
Stayed in March 2024
Reviewed: 2 April 2024
Ashok
Australiathe lack of rubbish bins, and the lack of equipment in the room,
Friendly staff, breakfast you have a great variety, pool was great.
Stayed in April 2024
Reviewed: 25 March 2024
Rose
AustraliaVery outdated. Especially the Villas. Not enough activities as it rained for most of our stay. Should put on shows etc as we were stuck in our Villa. The resort needs to accomodate for wet weather as a just in case.
Very comfortable but a bit outdated.
Stayed in March 2024
Reviewed: 24 March 2024
Angie
United KingdomNothing that I didn't like as such....but I felt that the fare offered by the restaurants on site was not as varied and plentiful as it could have been. The themed buffet nights were rather expensive and poor value as all was almost cold and unappetizing. Fortunately there was plenty of alternatives on offer locally.
All of it was more than adequate. Although I noticed signs of ageing with the property. The sunbeds around the pools adjacent to the villa were shabby, some broken and all in need of a good clean. But the pools were fabulous, .
Stayed in February 2024
Reviewed: 24 March 2024
Anthony
New ZealandEverything
Everything
Stayed in February 2024
Reviewed: 21 March 2024
Whitney
New ZealandDinner at Tatavu, I couldn't eat this.
The pools were great, kids very much enjoyed them, breakfast selection was great, however some of the food was undercooked at times and the coffees were always wrong, we would always order the coffees when we first arrived and most times they would get to our table at the end of breakfast or we would lave without them. Dinner was ok at Sixty Nine, Tatavu dinner wasn't the best and the waters edge was good, however, we found one staff member seemed upset about something, it could have been our children were making too much noise. Most of the staff were amazing, Bar tender at the Waters Edge pool bar was the best, our room attendant Oripa was the best, she made our stay so great, she would chat to our kids, was very kind and went over and above in our room, we always came back to it being fresh and clean/ tidy.
Stayed in March 2024
Reviewed: 19 March 2024
Dean
AustraliaThe $14 delivery charge for room service food was excessive!!!
* The included buffet breakfast was great - there was plenty of variety to choose from. * A pool right outside our door was an excellent location on the property. * The cost of room service food was quite reasonable.
Stayed in March 2024
Reviewed: 18 March 2024
Andrea
AustraliaI wish the breakfast area was enclosed with air conditioning as it is very hot and a lot of flies. Many of the large overhead fans in the restaurant did not work and the heat was stifling.
upgrade to a pool room so great access for swimming. Breakfast is great. The seafood dinner buffet excellent
Stayed in January 2024
Reviewed: 15 March 2024
Damion
AustraliaEverything was spot on.
The pools, restaurants, shopping and the very very very very friendly staff.
Stayed in March 2024
Reviewed: 6 March 2024
Judith
New ZealandNone
Accomodating with my request for a floor level room for my elderly father.
Stayed in March 2024
Reviewed: 5 March 2024
Leonie
AustraliaIt is getting a bit run down in the rooms, need some refurbishing to maintain the high prices. Still was an amazing stay but just getting older. The main facilities were amazing (pool, restaurant, bars, etc)
Location, cleanliness and friendly staff
Stayed in March 2024
Reviewed: 1 March 2024
Julie
AustraliaNothing
The villa was amazing. We had 7 of us staying at the villa & there was plenty of room for us all. The bedrooms were big & spacious and the beds were very comfortable. Loved having the 3 bathrooms which was handy for the 7 of us. The grounds were immaculate, pools were awesome & the staff were so friendly & obliging. Perfectly located right on the beach. We had buffet breakfasts & dinners included in the deal and the food was delicious. Highly recommend this place to anyone.
Stayed in February 2024
Reviewed: 27 February 2024
Adriana
CanadaThe room didn’t have enough equipment for 8 people but we never really spent a lot of meals there.
Very clean, helpful staff, great facilities, great food selection for breakfast.
Stayed in February 2024
Reviewed: 27 February 2024
Deborah
AustraliaFood wasn’t great overpriced
Great position lovely hotel great staff
Stayed in February 2024
Reviewed: 24 February 2024
Sonia
New ZealandBuffet very expensive but other restaurants were reasonable.
Friendly staff - very helpful. Beautifully clean pools. Gorgeous grounds. Very luxurious villa - high quality.
Stayed in February 2024
Reviewed: 22 February 2024
Kevin
AustraliaPerfect to head out on day trips from the Port.
Stayed in January 2024
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