Queens Road, Pacific Harbour, Fiji
#3 of 7 hotels in Pacific Harbour
Guests' ChoiceBased on 297 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.8
Staff
8.6
Value for money
7.3
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 April 2024
Dhruba
FijiHousekeeping and BF options
Location
Stayed in April 2024
Reviewed: 10 April 2024
Mingxia
FijiToo old , food not good
Fishing
Stayed in April 2024
Reviewed: 8 March 2024
Katalaine
FijiThe staff weren't honest. Followed up on a phone charger that left behind in the room, and numerous follow-ups didn't result in anything - I wondered if this was this treatment due to being a local? Even though I didn't pay a local rate?
Separation of adult only section
Stayed in January 2024
Reviewed: 13 January 2024
Sin
Hong KongMy primary purpose is to go snorkeling. It is stated there is snorkeling in its description on booking.com which is a bit misleading. I had thought I could snorkel at its beach but it turned out that it is off-site. I could only pay extra FJD 240 for a tour to an island to do the snorkeling. It should state clearly that snorkeling is off-site.
A place to get relaxed for your holiday. Nice resort and nice furnishing and close to the beach. Very clean and spacious room. Very friendly staff. On arrival, I do not know how to get to the beach and a staff led me there.
Stayed in December 2023
Reviewed: 13 January 2024
Ratimir
CroatiaThey organized trasport from resort to the airport and the car did not come. We almost missed the flight. They charged us for the trasport 150 usd.
Kind staf
Stayed in January 2024
Reviewed: 7 January 2024
Lynn
AustraliaAs a keen golfer the golf course was extremely disappointing.
Breakfast choice was great. Room spacious. Outlook from restaurant fantastic. As I was there at Christmas the christmas choir was lovely. Having a choice of two swimming pools was nice.
Stayed in December 2023
Reviewed: 5 January 2024
Emma
AustraliaThe smell in the corridors and food average
For a price of 450 aus per night was definitely not worth it
Stayed in January 2024
Reviewed: 28 December 2023
Patricia
United KingdomWhen cruise ship visited, people were standing in pool (hot day) fully clothed in shoes and drinking beer and this was allowed by the staff. I was swimming at the time and this made for a less than relaxing swim.
Friendly staff, clean rooms. Pool was empty but not huge so would be limited for swimming laps during busy season. Plenty of activities that could be booked at the resort. Lovely, very reasonable spa.
Stayed in October 2023
Reviewed: 26 December 2023
John
United KingdomNo dancing , no adult area to dance.
Quality was everywhere.
Stayed in December 2023
Reviewed: 24 December 2023
John
United KingdomMore music, maybe some dancing. A jukebox ?
A good all round experience . Staff amazing, Fijian!
Stayed in December 2023
Reviewed: 29 November 2023
Ravi
AustraliaThe food was poor quality, especially for the price and the menu was extremely limited.
The activities on offer and the staff made the stay. Special shout out to Temo, Vicka and Moses who are so lovely and are a credit to the hotel.
Stayed in November 2023
Reviewed: 23 November 2023
Jane
New ZealandThe restaurant's dinner menu wasn't good and was too pricy.
Breakfast was great.
Stayed in October 2023
Reviewed: 3 November 2023
Kate
AustraliaAll activities were very expensive, the food was average, there wasn't great variety for food as only one restaurant was available for lunch and dinner. Please state on the menu for allergies! GF is not clearly stated. The pools are both a little outdated, but given covid, it's to be expected. The room itself was fine, but the facilities and common areas are a bit dirty. The bathrooms near the pool areas smelled strongly of mould and weren't clean. Probably a little over priced for what you get
Our room itself was quite nice, spacious, and clean with a balcony that overlooked the garden. The service was wonderful and the staff were very friendly. Generous selection of food at the breakfast buffet. Access to kayaks and snorkelling gear from the activities shop was great, and it's a pretty kayak up the river.
Stayed in November 2023
Reviewed: 19 October 2023
Ella
AustraliaRestaurant pricing a bit steep.
Lots of ammenities with dive shop on site which was the purpose of our visit.
Stayed in October 2023
Reviewed: 15 October 2023
Balvinder
CanadaReception desk should be more knowledgeable about options selected on booking .Com bookings Specifically dinner options offered on booking When requested to find out, they did not put enough effort to get the answer
Location and Beach access is excellent
Stayed in October 2023
Reviewed: 15 October 2023
Kaisalina
AustraliaOur room was overlooking the pool, close to the pool so it was in and out, great size room wise, the staff were great
Stayed in October 2023
Reviewed: 8 October 2023
Aroha
New ZealandNot a lot I didn't like :)
Having planned activities was a bonus, with happy fun staff. Breakfasts were definitely outstanding.
Stayed in September 2023
Reviewed: 8 October 2023
Wazida
New ZealandRoom service was super slow didn't turn up when request for things, Activities weren't planned properly and didn't start on time
Overall decent place, has a nice beach & pool
Stayed in October 2023
Reviewed: 6 October 2023
Maia
AustraliaThe room was very damp
The view of the river
Stayed in August 2023
Reviewed: 3 October 2023
Tamara
AustraliaGood to keep in mind the long (~2.5hr) transfer time from Nadi airport.
Staff were all very friendly, welcoming and accommodating. A very relaxed vibe. Tour desk onsite too. Short walk or taxi ride to Pacific Harbor restaurants if you wanted a change in dining options.
Stayed in September 2023
Reviewed: 30 September 2023
Richard
AustraliaSome of the staff were just great.
Stayed in September 2023
Reviewed: 28 September 2023
Gaby
AustraliaThe food was absolutely amazing! We really didn't expect it to be so high quality.
Stayed in September 2023
Reviewed: 27 September 2023
Nicole
ItalyAs always in Fiji, AC was very strong on the room, but regulating it was enough. Unfortunately we had problems with the shower drain. Restaurants for lunch and dinner were a little bit too expensive.
Very nice hotel, so much green space around. Beautiful beach and the greatest breakfast ever! Room was new, very big and modern, bathroom as well. We stayed only for one night but we would have stayed longer :) If you are looking for a full-equipped hotel, this is the solution. It also offers different types of interesting activities.
Stayed in June 2023
Reviewed: 25 September 2023
Katerina
FijiCheck-in was late. Balcony door on ground floor couldn't lock. Room feels old. Breakfast was poor quality. Housekeeping did a poor job. Just was not worth the price they are asking.
Friendly staff. Nice location.
Stayed in September 2023
Dortmund, Germany
Brussels, Belgium
Spišské Bystré, Slovakia
Poiana Brasov, Romania
Trussville, USA
Al Ain, UAE
Boston, USA
Mysore, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content