Bani Yas Street, 117th Street , 68456 Al Ain, United Arab Emirates
#3 of 19 hotels in Al Ain
Guests' ChoiceBased on 1221 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
9.0
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 14 May 2024
Salim
OmanThe bathroom is a little dark and needs lighten up and make it brighter.
The location, facilities, links with the Hili Mall
Stayed in May 2024
Reviewed: 12 May 2024
Edirisinghe
Sri LankaSmall deluxe room. But
In general, it’s a good and acceptable level.
Stayed in April 2024
Reviewed: 12 May 2024
Rashid
OmanSwimming pool area is uncovered, so hard to use it during day time
Still New, clean, attached to a mall, comfortable
Stayed in May 2024
Reviewed: 8 May 2024
Rajagopal
United Arab EmiratesBalcony area too much of dust, we are expecting more cleanness
Good and nice breakfast. But still expecting more verity of vegan foods.
Stayed in April 2024
Reviewed: 8 May 2024
Ahmed
United Arab EmiratesNothing
Good location, nice breakfast. connected to a small shopping mall. free underground car park.
Stayed in April 2024
Reviewed: 22 April 2024
Jerard
Philippines5 star comfort and stay.
Stayed in April 2024
Reviewed: 22 April 2024
Bandar
Saudi ArabiaCheck in time was too long and the manager was telling me just 20 min and your room will be ready. However, it took 2 hours to check in at 5 pm. I believe this behavior of telling a visitor to just wait 20 or 30 min but you actually needed 2 hours to clean up a room is very rude and not a professional behavior.
Good room size
Stayed in April 2024
Reviewed: 19 April 2024
Omar
United Arab EmiratesThe swimming pool, the most important facility, was closed, so kids were angry. The price is over abit compared to other hotels. No green areas around the hotel. I need extra visit to discover completely. TV should be have YouTube installed from playstore.
It was totally clean. The decoration is nice. The room is fully furniture equipped. High level of security. The restaurant was great and food great for all flavors. The staff was helpful and faster response. The sweat was suitable for a family of five members. Luxury stay is exceptional there.
Stayed in April 2024
Reviewed: 18 April 2024
Prakash
OmanRoom
Stayed in April 2024
Reviewed: 17 April 2024
Mohammed
United Arab EmiratesI book 2 bed but they give I king bed
Connected with the mall
Stayed in April 2024
Reviewed: 17 April 2024
Sna
OmanWiFi connection not good and slow
Good breakfast with a lot of choices
Stayed in January 2024
Reviewed: 16 April 2024
Mohamedamin
United Arab EmiratesThe bed was uncomfortable..
Everything
Stayed in April 2024
Reviewed: 16 April 2024
Lewis
United Arab EmiratesPrice expensive for the accommodation
Nice hotel with average facilities. Bed was comfortable, quiet and clean rooms. Location is good but you need a car to travel anywhere.
Stayed in March 2024
Reviewed: 15 April 2024
Hamidudin
United Arab EmiratesWe booked for 3 Adult with 1 king bed and 1 Extra bed which was not provided.
It was ok
Stayed in April 2024
Reviewed: 14 April 2024
Kaltham
Saudi ArabiaThe noisy of the children in the lobby. The way they were doing the check in it takes long time with the gussets .
It was located to mall .
Stayed in April 2024
Reviewed: 13 April 2024
Shaza
Maldives-
Clean & Spacious room Good Breakfast Nearby mall
Stayed in April 2024
Reviewed: 13 April 2024
Marcel
United Arab EmiratesThe swimming pool could have had a shade for the sun.
Stayed in April 2024
Reviewed: 12 April 2024
Dennis
United KingdomMay need a makeover you can tell they have been vamped for awhile, especially the bathroom
Was nice helpful location was good close to where I had to get to
Stayed in April 2024
Reviewed: 12 April 2024
Ismail
United Arab EmiratesIt is good to keep more support staff in the restaurant during busy breakfast time. It would have been great if you could have provided toobrushprior requesting.
Facility, location, and friendly supportive staff
Stayed in April 2024
Reviewed: 12 April 2024
Muhammad
United Arab EmiratesRoom and bad small
Breakfast
Stayed in April 2024
Reviewed: 12 April 2024
Rueben
United Arab EmiratesThe property seemed short staffed. However the ones who were there made it special. The room did smell of cigarette.
The overall location was really serene and quiet. Close to nature.
Stayed in April 2024
Reviewed: 11 April 2024
Jennifer
United Arab EmiratesEasy access to location..quiet and peaceful
Stayed in April 2024
Reviewed: 11 April 2024
Abe
GhanaWe had to book 2 separate rooms to accommodate 2 parents and three kids under 11 years meaning we were separated which wasn’t great.
The staff, the adjacency to a shopping mall and the hotel pool which the kids enjoyed a lot.
Stayed in April 2024
Reviewed: 10 April 2024
Albert
AustriaAll the time when you touch something you get an electric shock. To call the elevator, at the restaurant.
Everything was nice and clean. The gym was big. And the food was good.
Stayed in April 2024
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