Rue de l'Eminee , 63000 Clermont-Ferrand, France
#16 of 39 hotels in Clermont-Ferrand
Guests' ChoiceBased on 225 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.4
Facilities
8.1
Staff
8.9
Value for money
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 March 2024
Paul
United KingdomA little tired decor.
Excellent location, large clean room.
Stayed in March 2024
Reviewed: 25 March 2024
Malcolm
United KingdomLocation couldn’t be better. So easy to access and exit to A71/A75. Just 2 minutes from Exit 1. Good breakfast which we took to our room - to be with our dog. Dog friendly hotel which is ESSENTIAL for our travel requirements with our special 3legged dog.
Stayed in March 2024
Reviewed: 28 February 2024
David
United KingdomEasy access to road network, could then walk to restaurant, all very efficient
Stayed in February 2024
Reviewed: 5 January 2024
Mr
United KingdomVery helpful staff. Clean room. Parking wears good.
Stayed in December 2023
Reviewed: 1 November 2023
Mike
United KingdomNothing
Excellent location for a stop on a long journey. Plenty of restaurants in the vicinity.
Stayed in August 2023
Reviewed: 16 October 2023
Richard
United KingdomNothing
It was perfect for what I needed
Stayed in October 2023
Reviewed: 26 September 2023
Lynne
United KingdomThe room was very nice with everything you need. It was also very clean. There is a nice bar/ restaurant a short walk away.
Stayed in August 2023
Reviewed: 19 September 2023
Malcolm
United KingdomOutside seating & tables were wet so if would have been good to have a canopy or covered terrace.
Continental breakfast OK and as expected. We were able to sit at the outside tables with our dog rather than leave him in the room or in the car.
Stayed in September 2023
Reviewed: 12 September 2023
Dogliotti
United KingdomTowels a bit small for a shower, could have done with another pillow and the room had a slightly unpleasant smell, as if it had been an old smoker's room.
Lovely and smiley staff, breakfast was just right, clean and comfortable big bed. Great car parking facility, secure and bright and very welcoming to pets. Overall really relaxing stay.
Stayed in September 2023
Reviewed: 9 September 2023
Howard
United KingdomThere could have been a fridge in the room. Not allowed in the breakfast room with pets
Location was great. The hotel was good value for the money
Stayed in August 2023
Reviewed: 5 September 2023
Jo
United KingdomThe pillows weren’t comfortable.
Clean, comfortable and good location
Stayed in August 2023
Reviewed: 4 September 2023
Jenifer
United KingdomBreakfast overpriced in my opinion, not good value for money for my family but paid for the convenience of it, rather than look for somewhere else, as we wanted to get back on the road. We used Google Maps and this took us to the front of the hotel, which isn’t the access, which added another 15 mins to our journey while we did a big loop. Not a fault of the hotel of course, but watch out for this!
Nice breakfast, secure parking. Good location next to a Lidl and just off highway. Rooms ok and good shower, quite spacious.
Stayed in September 2023
Reviewed: 2 September 2023
Jc
United KingdomNo kettle or drinks facilities that were accessible. Tried to buy a can of pop but staff member didn't know how to do it. Paid for breakfast each morning but staff said we'd only paid for 1 person (why would we!)
The location was great just off the motorway and near to lots of places to eat and drink plus a Lidl next door. Bed comfortable, shower hot,big and powerful. Black out blind was brilliant. No noise from the corridor. Breakfast adequate. Plenty of free parking.
Stayed in September 2023
Reviewed: 30 August 2023
Joanna
United KingdomBreakfast was a bit a squash but it was all fresh. One receptionist was Bilingual the other wasn't! Coffee facilities are down stairs but available if you ask. People who bring their dogs don't clean up after them so avoid grass areas.
It was within easy access of the main roads with lots of restaurants around it. We we had a good view of Puy du Dome. Hotel is not in the zone where you need to show your admissions sticker. Rooms are clean and so is the hotel
Stayed in August 2023
Reviewed: 28 August 2023
Ian
United KingdomExcellent location just off of the Autoroute (take the Billom exit) Welcoming receptionist, secure parking and within walking distance of a choice of restaurants if you don’t fancy getting back in the car after a day on the road. Breakfast is exactly what you would expect and replenished regularly.
Stayed in August 2023
Reviewed: 27 August 2023
Axel
FranceSome common area lacked cleaning
People are super nice Very friendly Room ms are big enough for a family
Stayed in August 2023
Reviewed: 22 August 2023
Matthew
United KingdomCLean room. Good breakfast. Friendly staff. Secure parking. Good location near the motorway with restaurants and shops close by.
Stayed in August 2023
Reviewed: 20 August 2023
Jo
United KingdomNot a lot not to like but if I were being picky I’d say pillows were not great and was left with a sore neck. Wouldn’t bother with the breakfast as not worth the price as there’s a Lidals close by or stop off at a service station.
Clean and comfortable. Staff we’re helpful and polite. Good location for a short one night stop on the way and back from our final destination in Spain. Restaurants were close by to walk to after a long drive.
Stayed in August 2023
Reviewed: 16 August 2023
Kim
United KingdomLocation - industrial estate
Clean rooms
Stayed in August 2023
Reviewed: 14 August 2023
Helen
United KingdomLimited Breakfast
It was very comfortable and in good location
Stayed in July 2023
Reviewed: 14 August 2023
Michael
United KingdomReally comfortable place to stop en route to south of France. Excellent but no nonsense facilities without any fuss. Near to route. Serve yourself breakfast. Snacks available late night. Left feeling fresh. Our children were comfortable.
Stayed in August 2023
Reviewed: 10 August 2023
Howard
United KingdomLack of fridge in room
Location was great Staff was pleasant and accommodating
Stayed in August 2023
Reviewed: 4 August 2023
Paul
United KingdomGood location, clean and helpful staff
Stayed in August 2023
Reviewed: 1 August 2023
Julie
United KingdomThe young man on reception was very helpful due to us requiring assistance with our car. He was exceptional with his service. Hotel very clean and comfortable for overnight stay.
Stayed in August 2023
Klaeng, Thailand
Vail, USA
London, UK
Ika, Croatia
Fasano, Italy
Wisła, Poland
Hobart, Australia
Baga, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content