5 rue de la cité, 64200 Biarritz, France
#1 of 55 hotels in Biarritz
Guests' ChoiceBased on 384 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.4
Facilities
9.4
Staff
9.9
Value for money
9.3
Free WiFi
9.3
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End of dialog contentReviewed: 3 September 2023
Marita
AustraliaNothing
Absolutely everything. The room, the bed, the towels, all the extra bits including beautiful tea and the staff were exceptional. For the price and the location and the staff there is no hotel better
Stayed in September 2023
Reviewed: 1 September 2023
Benjamin
United KingdomWe really enjoyed our 1-night stay in this hotel! The room had very comfortable beds and a nice bathroom. The staff were also all incredibly friendly - in particular, they agreed to hold an extra room for our friends whose flight was cancelled and then were very kind in letting them work in the breakfast area the next day (even after we had checked out). We'd definitely recommend and would happily stay again :)
Stayed in August 2023
Reviewed: 31 August 2023
Michael
FranceCharming helpful staff & excellent breakfast
Stayed in August 2023
Reviewed: 29 August 2023
Margo
IrelandNil
The hotel was really clean, has a great location and the staff were so attentive, helpful and kind especially with our two year old. The room was spacious and contained two bathrooms which was fantastic for our family. All essential equipment was available (ie hairdryer and fridge) and there was a coffee machine with tasty coffee in the room. The room was maintained to a really good standard and had lovely products available in the bathrooms. We had the continental buffet breakfast on one of the days which we enjoyed as the produce was all supplied from local producers.
Stayed in August 2023
Reviewed: 28 August 2023
Lauren
IrelandWe thoroughly enjoyed our stay - we will definitely be recommending this hotel. When we next return to Biarritz, this is where we will stay. Thank you!!
Stayed in August 2023
Reviewed: 22 August 2023
Juwly
AustraliaWelcoming personal attentive Hotel, great breakfast with local produce & you can sit in breakfast room or outside location, clean, comfortable, feels like a home away from home.
Stayed in August 2023
Reviewed: 14 August 2023
Eleanor
United KingdomReally close to town. Wonderful staff- we were personally shown to our room and given lots of recommendations. Really lovely room- seemed brand new and such a bonus to have a terrace to use and a view of the sea from our window. Felt like a 4-5 star hotel.
Stayed in August 2023
Reviewed: 14 August 2023
Pierce
IrelandAll of the staff were friendly and welcoming from the moment we arrived. The hotel provided towels and parasols for going to the beach and even gave us a gift when we left. We had a wonderful stay!
Stayed in August 2023
Reviewed: 14 August 2023
Catherine
United KingdomLiked everything
Very nice little hotel. Friendly and welcoming . Spotlessly clean, small but very well appointed rooms. Good facilities, (including provision of beach towels and umbrellas) and quiet location conveniently close to beach and centre.
Stayed in August 2023
Reviewed: 9 August 2023
Parisha
United KingdomNothing - it was all great!
The rooms were wonderful. we booked two rooms, a triple and a suite - that was all that was available for our dates as I only booked a week in advance, but the prices were much better than the other hotels (where we would have just had standard rooms). The suite came with a whole extra bathroom, which I hadn't noticed when booking - a nice surprise! The rooms have been newly renovated and to an excellent standard. The bathrooms were great - lovely hot, powerful showers - a must when you are sandy from the beach! The staff were delightful and very helpful in giving us information for our first time in Biarritz. The location was also great. A short walk to La Grande Plage but further back from the hussle and bussle on a quiet street. We also found some lovely eateries walking to the beach which we found much bettter than the ones actually at the beach which were very crowded. We were only in Biarritz for a day but with the view to definitely come back - and when we do we will be staying at the Hôtel Au Bon Coin!
Stayed in August 2023
Reviewed: 8 August 2023
Gaelle
United KingdomNothing not to like
Everything was perfect. Great rooms, great breakfast, very clean and well located!
Stayed in August 2023
Reviewed: 18 July 2023
Colin_uk
United KingdomFree Parking can be difficult, but overnight pay parking is just 2 minutes walk away.
Great Location. Friendly and welcoming staff. Nice breakfast. Good restaurants close to the hotel. Great value. Clean & tidy
Stayed in July 2023
Reviewed: 12 July 2023
Catherine
United StatesClean, spacious and comfortable, with a lovely proprietor, this was a great place to stay!
Stayed in June 2023
Reviewed: 10 July 2023
Natasha
Czech RepublicNo fridge in the room, but for a weekend break this is not essential.
The friendly welcome, nice bedroom and bathroom, has everything you need in a lovely location that feels more local.
Stayed in July 2023
Reviewed: 4 July 2023
Tan
TurkeyEverything was great , thanks
Stayed in July 2023
Reviewed: 3 July 2023
David
United StatesQuiet location - the staff is very friendly and welcoming. We will return
Stayed in July 2023
Reviewed: 3 July 2023
Lorenz
BelgiumGreat small little hotel managed with love and care. The rooms were of good size, quite modern and in our room we were lucky to have a nice view. The third floor offers a small but pleasant terrace. Breakfast was tasty.
Stayed in July 2023
Reviewed: 3 July 2023
Vanessa
NetherlandsVery nice hotel and great location, just walking distance from everywhere and still in a quiet street. Extremely nice staff, very helpful with everything!
Stayed in June 2023
Reviewed: 1 July 2023
Ross
United KingdomVery nice bathrooms and the staff are lovely
Stayed in June 2023
Reviewed: 27 June 2023
Onder
TurkeyNothing
Staff are very warm and welcoming, explained everything in detail and very sensitive to sustain environment.
Stayed in June 2023
Reviewed: 25 June 2023
Elizabeth
Irelandn/a
A small family run hotel. Prefect location. The staff were so helpful. We really enjoyed our time in Biarritz!
Stayed in June 2023
Reviewed: 23 June 2023
Alan
IrelandRoom layout and bathroom.
Stayed in June 2023
Reviewed: 23 June 2023
Bernadette
United KingdomNothing about the property itself. Just that it’s situated on a lovely quiet road that during the night, cars or people can be heard driving fast or people talking along the road which can disturb sleep. Occasionally people enter their rooms late at night and slam their doors.
Very clean. Very friendly and welcoming staff. Immaculate hotel and great breakfast with lots of choice, French style.
Stayed in June 2023
Reviewed: 22 June 2023
Omar
United KingdomStaff are amazing
Stayed in June 2023
Reviewed: 21 June 2023
Christine
Franceit is a lovely hotel and the staff were very pleasant and helpful
Stayed in June 2023
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