3, avenue Raymond Poincaré, 16th arr., 75016 Paris, France
#349 of 1,621 hotels in Paris
Guests' ChoiceBased on 486 hotel reviews
8.6Cleanliness
8.8
Comfort
8.8
Location
9.8
Facilities
8.5
Staff
9.2
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 21 May 2024
Iuliana
BelgiumVery good and rich breakfast.
Stayed in April 2024
Reviewed: 18 May 2024
Margaret
United StatesNothing
Staff were exceptionally helpful. Location was very good.
Stayed in May 2024
Reviewed: 10 May 2024
Tiina
AustraliaVery small rooms but that is not unusual in Paris
Fabulous location with view of the Eiffel Tower Easy walk to many of the famous tourist spots Lots of restaurants at your doorstep
Stayed in May 2024
Reviewed: 9 May 2024
Milan
CroatiaExcelent location and very nice hotel
Stayed in May 2024
Reviewed: 4 May 2024
Andrew
United KingdomNothing really, although the hotel member of staff was initially slightly unwelcoming. Better the next day!
Rooms and location were very good.
Stayed in April 2024
Reviewed: 29 April 2024
Emrah
TurkeyThere was nothing that I didn't like.
The location of the hotel is very good. Breakfast was nice. The rooms are clean and tidy. The staff is very kind and helpful. I would like to thank Mihaela for her kind help and suggestions.
Stayed in April 2024
Reviewed: 27 April 2024
Sally
Marshall IslandsClean rooms and friendly staff
Stayed in April 2024
Reviewed: 27 April 2024
Sarah
United StatesNothing
Fantastic breakfast, great location just steps away from the Eiffel tour and metro. I love the Trocadero area. It is very safe at night and has a wonderful cafe in the area.
Stayed in April 2024
Reviewed: 25 April 2024
John
SwitzerlandThere was nothing that I didn't like. I had to get use to the pillows on the bed but it went well after the first night. The outer door to my room was a little difficult to open but this is a fire door. Saddened to see that I earned no Best Western bonus points when I booked through booking.com
I didn't have breakfast I don't normally eat breakfast and I had an early start. Room was okay. No view but that's okay. I arrived about 1 pm and they gave me a coffee whilst I waited for my room which took about 20 minutes. No rush as check it is usually around 3 pm. I checked out very early (6 am) and the staff looked after my baggage until about 3.30 pm. I paid in cash when I checked into the room.
Stayed in April 2024
Reviewed: 10 April 2024
Jacques
NigeriaSmall rooms
Location
Stayed in April 2024
Reviewed: 17 March 2024
Michal
United KingdomThe location is excellent
Staff was very helpful!!!!
Stayed in February 2024
Reviewed: 17 March 2024
Carrie
United StatesGreat location and good price for the room with the view. Very clean and comfortable. Good size bathroom. Quiet inside the hotel. Excellent self serve breakfast choices.
Stayed in February 2024
Reviewed: 10 March 2024
Chinthake
United Arab EmiratesBreakfast could have a bit more variety but it was reasonable.
Cosy Room and extremely close to the Eiffel Tower. Anika at the front desk was just simply amazing! Will definitely stay here again
Stayed in March 2024
Reviewed: 3 March 2024
Mayur
New ZealandParis weather, lol.
Perfect location... friendly staff.
Stayed in March 2024
Reviewed: 27 February 2024
Reyes
GuatemalaThe bathroom
Ubication
Stayed in February 2024
Reviewed: 9 February 2024
Maria
GreeceThe room was a little bit small but it wasn't really a problem.
The staff was very helpful and the location was amazing!
Stayed in December 2023
Reviewed: 2 February 2024
Emma
United KingdomNo air con until March despite room being very warm. Hair dryer cuts out after seconds of use.
Excellent location.
Stayed in January 2024
Reviewed: 28 January 2024
Deborah
United StatesThe location is perfect!
Stayed in January 2024
Reviewed: 23 January 2024
Viktoriia
UkraineLocation is perfect, Reception is perfect. Clean and comfortable.
Stayed in January 2024
Reviewed: 22 January 2024
Bart
NetherlandsThe women at the reception were very friendly but the man was not. He clearly was in no mood to help me to use the lift. I needed his help because we were given only one keycard and my companion was already in the room. This man clearly hates his job and takes it out on unsuspecting customers. Additionally, when we sat down at a breakfast table with comfortable chairs by the window, the (female) staff member told us to move even though there seemed to be no reason to do so.
Great location, nice breakfast.
Stayed in January 2024
Reviewed: 18 January 2024
Julie
PhilippinesThe Black lady who serves breakfast was irritable. I understand because she’s alone preparing the breakfast, but she doesn’t need to be annoyed if we ask for something.
I chose Best Western Au Trocadero has the best location, its just 5 mins walk to view the Eiffel Tower. If you’re lucky, you can get a room with a view of Eiffel. Breakfast is good, value for money. I will book this hotel on my next Paris stay. Hakim, the concierge guy is very helpful and informative. The Metro train station is just 2 mins away. There’s a nearby supermarket for your needs.A lot of restaurants in the area which we enjoyed.
Stayed in December 2023
Reviewed: 13 January 2024
Peter
United KingdomReally good hotel with great location and excellent facilities.
Stayed in December 2023
Reviewed: 28 December 2023
Mina
United StatesEverything was good.
Location!
Stayed in December 2023
Reviewed: 12 December 2023
Nataša
SerbiaThe room could have been slightly more spatious.
Clean and warm room & bathroom, comfortable bed, great breakfast, friendly staff.
Stayed in October 2023
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