12, rue du Temple, Bordeaux City-Centre, 33000 Bordeaux, France
#31 of 88 hotels in Bordeaux
Guests' ChoiceBased on 517 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.7
Facilities
8.4
Staff
9.4
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 28 May 2024
C
PortugalGood location. Good staff, helpful. Renovation in the lobby is in good taste but the rooms are a disappointment. Plastic, IKEA style. Not very comfortable. Maintenance a disaster. Shower, lamps, door cards, all present deficiencies. The agressive white light turns the room into a hospital room. The old hotel was much nicer and good taste. Mosquitos in the room. Very annoying. Breakfast is OK. Staff is helpful.
Stayed in May 2024
Reviewed: 25 May 2024
Susan
United StatesThe clerk at check in was not friendly or helpful.
Well located and clean.
Stayed in May 2024
Reviewed: 20 May 2024
Mark
AustraliaLift very small
Excellent location and exceptional staff
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomRoom small and curtains would not fully close
Great location
Stayed in May 2024
Reviewed: 19 May 2024
Alan
United KingdomThis is a nice hotel on a quiet street right in the centre of town - a great location for exploring. The hotel is an old building but everything inside is classically modern. Each team member we encountered was helpful and friendly
Stayed in April 2024
Reviewed: 18 May 2024
Dawn
United KingdomThe bathroom which was en-suite but was too exposed and didn’t provide any privacy
The friendly staff who were so helpful and accommodating. The breakfast was lovely too
Stayed in May 2024
Reviewed: 10 May 2024
Sophie
United KingdomVery small bedroom, lack of light
Very central. Beautiful building, very nice staff
Stayed in April 2024
Reviewed: 1 May 2024
Anthony
United StatesBigger bathroom
Stayed in April 2024
Reviewed: 1 May 2024
Forbesy
AustraliaThe staff were all very friendly and helpful. The beautiful cocktail bar and space was a real bonus.
Stayed in April 2024
Reviewed: 1 May 2024
Armando
PortugalThere were some minor problems with the shower, electricity and the cleaning employee dumped a bag with our dirty clothes in the garbage on the first day. The hotel has an agreement with Parking Clémenceau but it was a bit confuse.
Breakfast was quite good, maybe lacking a little more fruit. Reception staff was very friendly though a bit unexperienced. The room was small but well equiped and comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Maria
MaltaMini fridge in the room didn't work. Breakfast could have had more variety. It was basic.
Location was fantastic. Staff super nice and helpful. Also its a pretty and cosy hotel.
Stayed in April 2024
Reviewed: 23 April 2024
Madcatwoman
FranceBreakfast a bit sparse.
Huge comfy bed. Location. Beautiful bar with expert mixologist!
Stayed in April 2024
Reviewed: 23 April 2024
Jo
United StatesWould have liked more bath products
Location
Stayed in April 2024
Reviewed: 17 April 2024
Helen
CanadaI can't think of anything
My room was lovely and quiet. The staff were incredibly helpful. I thought the location was perfect for walking and for taking the tram.
Stayed in April 2024
Reviewed: 13 April 2024
Ana
RomaniaThe location, the welcoming staff, the comfort.
Stayed in April 2024
Reviewed: 11 April 2024
Theng
MalaysiaCould not be dropped off at the front of the hotel because it’s a pedestrian walk.
The location was excellent.
Stayed in April 2024
Reviewed: 4 April 2024
Diarmuid
ChinaBreakfast was not included in the room price
Staff were very friendly and helpful. Kind to our baby and very accommodating. Excellent location in the heart of the city
Stayed in April 2024
Reviewed: 31 March 2024
Romuald
SwitzerlandNothing
Beautiful facade and interior …. Bordeaux style at its finest …. Stone throw from theather shopping street st Pierre quartier and resto and bars …. Allow pets at reasonable eur 12 per night …. Helpful staff
Stayed in March 2024
Reviewed: 25 March 2024
Nelson
United StatesThe room was very small in comparison to what we are accustomed to in the US.
The staff was friendly, cooperative and helpful.
Stayed in March 2024
Reviewed: 19 March 2024
Colette
IrelandSadly people noise from the street was loud & continued to disturb sleep through the night. Despite closed windows, it didn't help & during summer months you may wish to leave open for air. I believe there are plans to refurbish the rooms & that would help as the size is snug & hanging clothes up is a process of maneuvering a door etc..
Wonderfully helpful, knowledgeable staff, very good service. Terrific cocktail bar, very interestingly decorated, great staff, great service, very helpful with recommendations on their food & wine. They presently use this room for breakfast & again, lovely variety of breakfast food. Location is great for walking, catching a tram &/or to organise taxi collection.
Stayed in March 2024
Reviewed: 18 March 2024
Cummings
United KingdomNothing to dislike.
Lovley room with balcony, breakfast was really good, fab location close to everything. Very friendly staff.
Stayed in March 2024
Reviewed: 14 March 2024
Michael
United StatesAll the staff were very helpful during our stay. Coline was exceptional in making arrangements for us, giving us great directions to desired locations, and giving us great restaurant recommendations! I also had a very engaging conversation with the manager! A great experience for us!
Stayed in March 2024
Reviewed: 11 March 2024
Greg
IrelandN/A.
Centrally located in an old area with outstanding architecture in the streets nearby. Good pubs and restaurants nearby. Friendly staff.
Stayed in March 2024
Reviewed: 9 March 2024
Philip
CanadaTaxi access to hotel, driver objected to property being in pedestrian zone
Easy, uncrowded efficient
Stayed in March 2024
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