Nothing

The Chateau is close to our road links on journey from UK to Italy and super dog friendly. Great restaurant and food. Lovely people and accommodation.

Stayed in March 2024

Position is not the best, definitely need a car to get to nice places but we knew it before we came , so it wasn’t a surprise.

Beautiful property, great staff, very clean room with extra towels and pillows. Manicured gardens.

Stayed in August 2023

They did not have a concierge or someone who easily advised about the area. The front desk staff filled this role. We later found out that the information provided wasn't accurate.

The hotel and gardens are wonderful. Breakfast in the garden was a nice way to start the day. The pool area is large and attractive. It's convenient to Avignon without the hassle of trying to find a place within the city.

Stayed in July 2023

The smell of an old house and the pool server was rude

The bed and bathroom

Stayed in July 2023

room rate was fine but the meals and spa services were very expensive

very nice owner and staff; room was great and grounds were very nice

Stayed in September 2022

Price of meals - too expensive - undermined the overall impression - price of rooms was fair.

Quiet location and facilities good.

Stayed in September 2022

nothing

pure relaxed luxury.amazing restaurant and service

Stayed in June 2022

Somewhat remote from the town center

Exceptional property

Stayed in July 2022

Beautiful hotel in lovely surrounding. We only stopped for one night, but it certainly was a bit of lovely luxury. Room was comfortable and the food was excellent the staff were all incredibly friendly and welcoming. A very memorable experience especially the alfresco dining.

Stayed in June 2022

Bed was lumpy. Required a drive into Avignon.

Room was fantastic with an outdoor veranda and extra room. Very spacious. They had some very nice touches—pool basket for towels, sunscreen etc. also a drying line for our swimsuits.

Stayed in June 2022

Whist staying there I could work the TV.... but who wants to watch tv

Food! Service! The staff were always pleasant and helpful. Room great. Meals unforgettable. Spa excellent

Stayed in May 2022

I thought the entrance to the hotel didn’t do Justice to its general high quality and comfort. Also the menu might include vary over the week

Beautiful spot for breakfast and great food

Stayed in June 2022

One if the best hotels I've ever been to. Room/food/spa all superb

Stayed in May 2022

- outdoor pool not heated - no all day bar - more on the room service menu

- staff friendly - spa lovely - room lovely but i would prefer light in toilet not to turn on automatically

Stayed in April 2022

We had a beautiful, beautiful room with a very nice terrace. Staff very dog friendly. The dinner was also really good.

Stayed in March 2022

administration problems

clean and comfortable

Stayed in March 2022

Very comfortable room, great restaurant, great spa, friendly and helpful staff.

Stayed in November 2021

End breakfast too early

Clean Comfortable

Stayed in October 2021

Excellent weekend

Ambiance provençale

Stayed in July 2021

The location in Le Pontet is far away from Avignon and the only access seems to be by taxi (25+ Euros each way). Le Pontet is not a pretty town. The hotel is located in a residential area next to a school. and there is nothing of interest within walking distance. Prices for food are very high. Example: 27 Euros for a buffet breakfast or 9 Euros for a coke. We paid for two nights in advance, but had to leave after one night due to a flight change - hotel would not credit any portion of the second night.

Lovely facility and grounds which would be good for organizational retreats or weddings. Not for tourists.

Stayed in July 2022

Rooms were very dated with bathrooms that were dirty and foul smelling. Electric socket pulled away from the wall when removing a plug revealing cables.

Breakfast very good with full choice of cooked and continental options including plenty of fresh fruit

Stayed in July 2022

The dinner was a bit of a disappointment. The setting was lovely, outside on the terrace, but the food itself was fussy and uninspired. For the cost of the coursed dinner, we expected better based on other upscale dinners we experienced during our trip to France. The fish and duck were both overcooked and the desserts, while plentiful, were not very tasty. We opted to eat out during the rest of our stay for better, more affordable meals. The location outside of Avignon in the suburbs was also a little odd.

The room was large, bright, clean and comfortable. We especially enjoyed the jacuzzi tub and the swimming pool.

Stayed in July 2022

The staff were not very hospitable and each time we returned to the hotel they greeted us like we had just arrived and couldn't remember we were staying there. At checkout, they tried to charge us an extra 400 euros for services we did not have and they didn't apologize after going back and forth with them to make the changes to their errors. Overall, the hotel is overpriced and the location is not nice. I wouldn't reccomend staying here.

The spa was nice and the massage was good.

Stayed in May 2022

Everything else

The food and the staff were great

Stayed in January 2022