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Reviews of Novotel Clermont-Ferrand 4 stars

32-34 rue Georges Besse, 63100 Clermont-Ferrand, France

#15 of 39 hotels in Clermont-Ferrand

Guests' Choice

Review score

Based on 148 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.5

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great stay thanks

    Stayed in December 2023

  • Reviewed: 11 January 2024

    7.0
    Travelling stopover
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Breakfast finished at 9.30, seems early? large hotel so anonymous really. Restaurant was very bright no ambience.

    Restaurant and bar staff very nice. Parking good. No milk in room for coffee.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Loverly hotel, definitely felt like it was understaffed but would definitely stay there again for stopover.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bed pillows & food was poor.

    Very convenient for stop over,

    Stayed in January 2024

  • Reviewed: 20 October 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Queen Room with Sofa Bed
    • Stayed 1 night

    Great location to stop overnight if travelling to south of France or Spain or back, as located near the highway, but surrounded by greenery so you do not feel/hear the road. Good dinner and wine list at reasonable price, great outdoor swimming pool and comfortable rooms. Breakfast is very decent and free for kids, which is convenient if travelling with family. 15 car ride from Clermont Ferrand city center if you want to explore the city.

    Stayed in August 2023

  • Reviewed: 9 October 2023

    9.0
    Nice place and staff
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    All good, but the restaurant is average which is a shame as the staff are very nice

    Stayed for 1 night Good location for travelling across France Room very comfortable and clean Hotel public areas also comfortable

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    Almost to quiet

    The Staff were excellent and very helpful to a customer who doesn't speak french.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Good, but not great value for money
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The smell. They use some kind of air freshener that is not fresh, and very pungent. The whole lobby area was really fragrant, to the point that it interferes with us enjoying our drinks and appetiser. We also had to repeat our order twice, since they forgot about it, twice. To be fair, they did apologise for it and gave me a complimentary glass of wine. About the room, the scent wasn’t so intense there, but on the other hand the hair dryer was broken, making a super loud noise and a burned smell. It would not be so bad if it wasn’t for the fact that we paid 190€ for a double room and breakfast. It felt too expensive for what it was.

    It is right by the highway, fantastic for a one night stop. They have a huge fully fenced garden and a nice swimming pool. The lobby is really nice looking and the bed was comfortable. The shower was also quite good.

    Stayed in October 2023

  • Reviewed: 26 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bit expensive but I think that's probably just France these days.

    Friendly and helpful staff. Great location for an overnight stay. Lovely bar and sitting area. Note to the hotel - I incorrectly insisted that breakfast was included which I now know was not. My apologies to the staff in question and please charge me on the card used or contact me with payment details.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Room had everything you need. Asked for a quiet room and was given one far from elevator and traffic noise, greatly appreciated.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Handy place to stop, great pool, clean comfortable rooms and EV charger in car park
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Not great range on menu for dinner, Fairly expensive overall

    Easy to get to from motorway; great pool; nice rooms; handy EV chargers (need more)

    Stayed in August 2023

  • Reviewed: 8 September 2023

    9.0
    A short stay that worked well.
    • Leisure trip
    • Couple
    • Superior Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Efficient. Clean . Had everything we needed for an overnight stop.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Nice stop for a night with a pool and delicious breakfast

    Stayed in August 2023

  • Reviewed: 6 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Unfriendly staff at breakfast and dinner

    Airy, pleasant and comfortable

    Stayed in June 2023

  • Reviewed: 25 August 2023

    9.0
    Good hotel if you have kids, nice staff, easy parking, great restaurant
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Great hotel for family.. nice pool, table tennis tables, football table, game console. Great restaurant, easy parking and trolleys available readily

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Easy helpful stay with super pool.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Quite expensive. Poor menu choice for dinner

    Easy to find from motorway. Clean, organised, great pool

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Very good, would stay again.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    More staff are needed in the restaurant.

    Nice modern hotel, good parking, pool nice, very comfortable and spacious.

    Stayed in July 2023

  • Reviewed: 20 August 2023

    7.0
    Breakfast can be improved
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A lot of breakfast food was over at 9 am (eggs, raisins etc). They should refurBish. Breakfast was also very chaotic

    Comfortable

    Stayed in August 2023

  • Reviewed: 19 August 2023

    7.0
    It was ok for a one night stay en route to the South of France
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Recently stayed at Novotel at St. Witz and facilities and staff so much better. No coffee machine in room or drinks. Breakfast poor for the price - overcrowded with little choice

    Pool area, bar and restaurant were good

    Stayed in August 2023

  • Reviewed: 14 August 2023

    8.0
    The hotel is ideal for an overnight stay on the journey to / from the south.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night

    Room 206 was a little tired - both the carpet and the wash basin were stained.

    Staff were friendly and efficient both at reception and also in the restaurant.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    7.0
    ok… just felt the menu was sad and we ate out because of it.
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the waiting staff at lunch were very unaccommodating: the menu is extremely limited and they were not prepared to let my 15 year old daughter to have pasta off the kids menu even though I offer to pay adult price for it.

    clean, great grounds and pool. lovely reception, foyer area.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    9.0
    Perfect stop-off on the drive south
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    Family room wasn’t all that spacious and the sofa bed was quite uncomfortable. Pillows also a bit pathetic but for one night, it’s manageable.

    Lovely hotel with the added benefit of a pool and plenty of outdoor space for children to play football/basketball/table tennis. Even an Xbox for them too. Lovely outdoor seating areas and well presented bar & restaurant.

    Stayed in August 2023

  • Reviewed: 4 August 2023

    8.0
    we were travelling from Spain to the UK picked this hotel foto it’s location
    • Leisure trip
    • Couple
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    nothing

    near motorway junction nice pool good restaurant

    Stayed in June 2023

  • Reviewed: 1 August 2023

    7.0
    Practical stay
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could have been excellent but there were loads of flies on the food.

    Great location.

    Stayed in July 2023

  • Reviewed: 20 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Double Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    A year later and we still enjoy this hotel as a stopover on our way to the Atlantic and back. It has everything we need and more. We actually look forward to spending a night here. Especially the outside area is unexpectedly nice. If there is a downside, I would say the breakfast is overpriced, unless you are very hungry and have plenty of time to eat. But there is an express breakfast option that is not advertised and that is good value.

    Stayed in July 2023

Showing 1 – 25

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