7 rue Marie Saint Frai, 65100 Lourdes, France
#38 of 97 hotels in Lourdes
Guests' ChoiceBased on 96 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.3
Facilities
7.9
Staff
9.2
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 6 May 2024
Sheila
IrelandWould have liked a coffee tea facility in room. Our beds didn't have duvets
Great location. Clean and comfortable
Stayed in May 2024
Reviewed: 6 May 2024
Spain
IrelandOnly one bar man on so it took a while to get served sometimes..
The location was excellent . Staff are lovely. We had two bathrooms in the triple rooms which was so handy.
Stayed in May 2024
Reviewed: 1 May 2024
Lourdes
United StatesWe didnt get towel services, the towels did not dry quick enough
The location to the attractions
Stayed in May 2024
Reviewed: 7 April 2024
Maria
ChileBed was not done, we have to do it, but it was fine
The location, the place
Stayed in April 2024
Reviewed: 22 November 2023
Isabel
United KingdomThe staff was very helpful
Stayed in October 2023
Reviewed: 11 November 2023
Alma
LebanonClose to the Sanctuary
Stayed in October 2023
Reviewed: 30 October 2023
Ligaya
PhilippinesWebsite
Accessible
Stayed in October 2023
Reviewed: 18 October 2023
Declan
IrelandFabulous location ... very clean and comfortable.. very good value for money. We didn't book with breakfast and we're glad we didn't as we found a lovely Italian just over the road for breakfast lunch and dinner that was amazing.. I would highly recommend a stay at this hotel cocktails in the evening were fabulous
Stayed in September 2023
Reviewed: 13 October 2023
Sinead
IrelandThe breakfast was sufficient. The 1st morning, we had breakfast I noticed there were boiled eggs, which I looked forward to the following mornings, but they were not put out again. Croissant, baguette, cheese, ham, tinned fruit and yoghurt were a sufficient offering.
Fantastic proximity to the Sanctuary, just a short stroll away. The hotel staff were friendly and helpful. The room was basic but clean and comfortable. Towels and toiletries were readily stocked and replenished. A number of lifts are available for various parts of the hotel, so one lift was not servicing all rooms and therefore, there was never a long wait for lifts.
Stayed in October 2023
Reviewed: 27 September 2023
Julie
AustraliaNowhere to hang clothes in bathroom or to put toiletries
Close to Grotto, clean, good staff
Stayed in September 2023
Reviewed: 20 September 2023
Barsimantov
United StatesThe shower size The TV size
The staff
Stayed in September 2023
Reviewed: 10 September 2023
Paul
MalaysiaClose to Basilicca
Stayed in September 2023
Reviewed: 9 September 2023
Babitha
United KingdomNothing
Very nice and clean.
Stayed in September 2023
Reviewed: 3 September 2023
Alex
AustraliaNothing comes to mind.
Hotel accomodation was adequate for our short stay and within walkable distance away from the Lourdes Shrine. The rooms were large enough with a spacious shower. The hotel is next to a supermarket which was convenient.
Stayed in July 2023
Reviewed: 1 September 2023
Susan
United StatesI really liked the location as it was near the Grotto and the start of the Chemin 78. The had a nice continental breakfast. The hotel staff were friendly
Stayed in August 2023
Reviewed: 28 July 2023
Ruhin
United KingdomCoaches disrupting road outside, hard to get in and out. Also difficult for taxis to drop off and pick up from the hotel.
Very friendly staff and clean hotel.
Stayed in July 2023
Reviewed: 2 July 2023
Victoria
United Kingdom😊
Nice area and close to amenities
Stayed in July 2023
Reviewed: 31 May 2023
Glynn
United Kingdomall good
Central location with helpful staff and good choice for breakfast
Stayed in May 2023
Reviewed: 23 May 2023
Andreia
United Kingdombreakfast was a bit poor on options and the rooms need a little cheer up
close to the Sanctuary and the staff was very nice and helpful
Stayed in May 2023
Reviewed: 20 May 2023
Alvin
PhilippinesThe staff are friendly and professionally good! there are some minor things to consider such as as some dust, no toothbrush in toiletries, Wifi passsword is wrong in the givent card ( small letter instead capital letter, I will still choose this hotel in my futute stay in Lourdes Grotto.:)) Thank you, merci,
Near the Basilica and restaurants, not so expensive
Stayed in May 2023
Reviewed: 20 May 2023
Shane
United Kingdomrooms are basic and small and can be a bit noisy but again the location makes up for all of that I would hundred percent stay here again
The location of this hotel to the grotto is amazing literally five minute walk. The hotel is just off a little sidestreet and it’s surrounded by bars and restaurants.
Stayed in May 2023
Reviewed: 21 April 2023
Josephine
IrelandWindow lock in roow was broke so it was very noisy at night time and early hours of morning. Need more than 1 pillow per bed and room very plain and bland. Kettle in the room would also be an advantage.
Excellent location, so close to everything. Sanctuary within 6 minute walk. Hotel clean, staff lovely, 24hr desk but gentleman on at night had no English, so our problem could not be dealt with.
Stayed in April 2023
Reviewed: 7 November 2022
Rosina
United StatesWish i had more bfast options and room service or restaurant were available especially late at nite.
Stayed in October 2022
Reviewed: 18 October 2022
K
United KingdomOn checked in, I was told I have been "up graded" to their sister hotel, Helgon, a four star hotel and located just next building. This is just as close to the Sanctuary as the one originally booked, the proximity is important to me. The original room allocated to me has a humming noise coming from the headboard area, by 8pm I asked to have the room changed, which, after some discussion, ì was allocated another room which is quiet. Staff at Reception were helpful & polite. A particular staff spoke good English which help to resolve issues quickly.
Stayed in October 2022
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