2 Rue Des Cordiers, Intra Muros, 35400 Saint Malo, France
#50 of 68 hotels in Saint Malo
Guests' ChoiceBased on 126 hotel reviews
7.9Cleanliness
8.6
Comfort
8.3
Location
9.3
Facilities
7.7
Staff
9.3
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 April 2024
Elaine
IrelandGreat location, nice clean rooms :)
Stayed in April 2024
Reviewed: 26 November 2023
P
GuernseyVery helpful staff, we were able to drop off our bags early and spend a lovely afternoon walking around St. Malo.
Stayed in October 2023
Reviewed: 31 October 2023
Greg
SpainWe booked two rooms which we knew would be in the adjacent “Skipper” building - right next to the hotel so no problem there, and both very clean, but one was pretty tight on space with two very thin single beds occupying the majority of what little space there was. Just a place to sleep so no train smash but brought the comfort & value for money score down a bit.
Great location and very welcoming and friendly staff. Rooms were nice and clean. Charming breakfast room. Private parking @ €20 for the night right next to the hotel is very convenient.
Stayed in October 2023
Reviewed: 19 October 2023
Karen
AustraliaAt Check-in I was directed to Skippers Building, 50 metres from the Elizabeth Hotel. No reference at booking that there are 2 sites.
Location within the walls, 15 minutes walk from Railway Station., 10 mins walk to Ferry Terminal. Close to restaurant and cafes.
Stayed in October 2023
Reviewed: 13 October 2023
Michael
United KingdomAs seems quite normal, no bar or lounge but it was no inconvenience
Location, staff, room, cleanliness, parking , breakfast quality and variety Nothing was too much trouble.
Stayed in October 2023
Reviewed: 10 October 2023
Linbergs
United KingdomSome milk pots with the tea and coffee would have been good (but I did have my own!)
Excellent location just inside the walls and easy to drive to. Secure parking for the car. Helpful and friendly staff. Spotlessly clean. Interesting historic building
Stayed in September 2023
Reviewed: 6 September 2023
Harryflashman
United KingdomThe room was small but it was fine for a one night stay, otherwise nothing wrong at all. I would stay again.
The location is great, inside the town`s walls so it is just a very short walk to the bars, restaurants and beach. The receptionist was very friendly and the hotel had a separate garage to park my motorbike. The hotel`s rooms are in other buildings nearby as well as the main hotel. We didn`t have breakfast.
Stayed in August 2023
Reviewed: 1 September 2023
Garry
United KingdomNo milk supplied for the tea/coffees. Not many coffee sachets so bought our own! Not a big issue to be fair.
Very good location with secure parking for our motorcycle (€10 per day)
Stayed in September 2023
Reviewed: 24 August 2023
Piotr
NetherlandsSmall parking garage.
Location is excellent
Stayed in August 2023
Reviewed: 7 August 2023
Andrew
United KingdomCramped toilet in the room
History, comfort, situation.
Stayed in August 2023
Reviewed: 7 August 2023
Rachel
United KingdomIt was expensive
Great location, clean, comfy, staff very friendly and helpful
Stayed in August 2023
Reviewed: 2 August 2023
Phil
United KingdomGood location within city wall. Safe lockup available for our bicycles. Second time I've stayed and would use again.
Stayed in July 2023
Reviewed: 30 July 2023
Christopher
NetherlandsBreakfast was overpriced
Great location within the city walls
Stayed in July 2023
Reviewed: 24 July 2023
Jenny
United KingdomLocation was great, advertised as having on site parking which was one of the main reasons for choosing but later learned this not to be the case, however there is NO parking within the walls, so had to pay overnight parking at 33 euros, 15 minute walk away, which ultimately was ok? We were actually booked in the Skipper Building a very sort walk from the hotel, which was a little disappointing and our room viewed a construction site which was covered in plastic, very noisy on a windy night! Overall, it was a one night stay to get the ferry in the morning, so was acceptable. Staff were very lovely and helpful!
Stayed in July 2023
Reviewed: 24 July 2023
Luisa
JerseyThere was nothing we did not like
The friendliness of the receptionist
Stayed in July 2023
Reviewed: 11 July 2023
Christine
AustraliaIt was not really like being in a hotel, because I was in an adjacent building which was more like an apartment block, so it was lonely and there was not the feeling of being in a hotel. Also, the beds were very very small. The staff were helpful when I could find them, but when I arrived there was noone there and I had to go to a restaurant with all my luggage.
The staff were very kind, they helped me carry my suitcase up the stairs and they even gave me a ride to the station when i left. The location was excellent
Stayed in July 2023
Reviewed: 30 June 2023
Catherine
United Kingdomwe felt that the breakfast was not good value. completely self service, which absolutely fine but to find that coffee was sachets of instant coffee was very disappointing. There was a reasonable selection of cold produce but at €13 per person I felt it wasn’t good value at all.
staff were really kind and helpful. Room was very comfortable and clean.
Stayed in June 2023
Reviewed: 21 June 2023
Neil
United KingdomIt was very noisy overnight in the local streets close to the hotel.
Within the walled city of St Malo, what more could you ask for.
Stayed in June 2023
Reviewed: 13 June 2023
Kevin
United KingdomThe lift!
Location
Stayed in June 2023
Reviewed: 28 May 2023
Jocelyn
GuernseyWe could have done with extra pillows.
The location is perfect for our needs. (a short walk to the ferry) We stay here when we need to catch an early ferry to the Channel Islands and we are always welcomed warmly.
Stayed in May 2023
Reviewed: 13 May 2023
Prudence
AustraliaIt was cold so a little heating in the evening and early morning would have been nice
Helpfulness of staff, location within Intra-muros, general atmosphere of the facilities
Stayed in May 2023
Reviewed: 10 April 2023
Philip
United Kingdomnothing to dislike
everything
Stayed in April 2023
Reviewed: 10 April 2023
Sarah
Jerseyexcellent location and lovely friendly staff
Stayed in April 2023
Reviewed: 8 April 2023
Etienne
South AfricaNothing
Very good location. Friendly staff.
Stayed in April 2023
Douai, France
Nha Trang, Vietnam
Punta Allen, Mexico
Brussels, Belgium
South Walsham, UK
Rome, Italy
Lima, Peru
Massa Lubrense, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content