Avenue De Chasseforêt, 73710 Pralognan-la-Vanoise, France
#13 of 16 hotels in Pralognan-la-Vanoise
Guests' ChoiceBased on 15 hotel reviews
8.0Cleanliness
8.1
Comfort
7.8
Location
9.4
Facilities
7.8
Staff
8.7
Value for money
7.9
Free WiFi
3.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 15
Reviewed: 3 April 2024
Eric
LuxembourgPremises are ageing but beds were descents. It is a good place for skiing and resting but not a fancy resort if this is what you’re looking for. A welcome kit could be proposed upon request for the first evening and morning (coffee / pasta / cereals / milk bread / eggs). That would definitely ease the first day. Staff was friendly and of good advice. Don’t hesitate to ask.
Excellent for families - literally ON the slope. No car needed during the stay.
Stayed in March 2024
Reviewed: 6 May 2023
Simon
United KingdomNot a lot
This was our third visit. Location is spot on for ski lift and restaurants. Staff are most helpful.
Stayed in April 2023
Reviewed: 13 April 2023
Eleanor
United KingdomAmazing location at the base of the piste, decent size apartment and easy storage for skis.
Stayed in April 2023
Reviewed: 11 January 2023
Barbora
BelgiumWe booked via Booking. The wifi (which was indicated as included) was charged extra. Morover, there was no one ever available at the reception. With the bad outreach in general, the wifi would have been very helpful. In the room manual, we discovered that cleaning is not included too (meaning cleaning and desinfection of the bathrooms and toilets, cleaning the windows, cleaning the floors etc.). You also have to take a rendez-vous the morning of your departure to have it checked, which is quite cumbersome. I would at least appreciate an information via email about the cleaning and the appointment. In particular as during the stay I was bombarded with automatic emails which were completely useless if not confusing (a needless voucher for the stay to hand at the reception-which was always closed).
Fantastic location just at the lifts and slopes, ski rent and ski lockers. The apartment was OK, a bit old but relatively well equipped, with two toilets and two bathrooms.They arranged nicely the for our late arrival.
Stayed in January 2023
Reviewed: 2 January 2023
Jean
Ghananeed to be renovated
proximity to slopes
Stayed in January 2023
Reviewed: 6 July 2022
John
United KingdomWe were only two but the accommodation was advertised for six with two bedrooms and two bathrooms. One bathroom was simply part of the main bedroom providing no privacy. The second bedroom was small and had no natural light. The settee in the lounge was the other two sleeping position. With more that two people this would be very tight. We had a nice view but other accommodation only looked onto another close by building.
Excellent location in the heart of the village with magnificent views from our balcony.
Stayed in July 2022
Reviewed: 12 May 2022
Simon
United KingdomA bit tired, needs an update, no oven, limited kitchen utensils
Location is excellent Ski room very useful Receptionist very nice
Stayed in April 2022
Reviewed: 23 July 2023
Vladimir
United StatesA few things could get better. 1. Reception only works certain hours of the day, and it differs. If you need something outside their hours, the central Madame Vacances help line cannot do anything. 2. Upon checking I was told that there is also a $100 cleaning fee that booking.com didn't mention. I think after I raised this issue with Booking it was retracted... 3. Dishwasher and washer were present but no detergent. Now there should be, I left some:) 4. When dishwasher runs, there is a water leak somewhere - puddle appears from the spaces between floor planks. So dishwasher is unusable at the moment 5.Paid wifi simply does not work in our unit. 6. Our bathroom shower drain was clogged. Overall, it needs a little TLC but once we acknowledged these things, our stay was perfect! Check out the local creperie Mouch'Du down the street. their savory crepe dishes will make your jaw drop, as well as unbelievably low prices.
Location is great, you cannot do better in Pralognan. Nice deck/balcony. Kitchen is useful. Lots of room!
Stayed in July 2023
Reviewed: 2 February 2023
Anna
United KingdomLocation is excellent.
Stayed in January 2023
Reviewed: 4 January 2023
Claire
United KingdomThe apartment was in the most amazing location- ski in and ski out with the boot room leading directly to the lifts. However, the apartment was very basic. We were not aware when we booked that we would be expected to make up the beds when we arrived (we didn’t arrive until late), that reception would be closed the following day so we wouldn’t be able to sort additional bedding (Wednesday), that we would be expected to clean the apartment when we left without cleaning products or mops to do so. This is all ok, but I believe it’s about managing the expectations of the guests. The details explained there would be WiFi, but this was charged on a daily or weekly rate, four devices at a time. The WiFi was weak and not sufficient to work from. The reception area had experienced leaking pipes so had holes in the ceiling and buckets placed around. WiFi was free here but it was often left uncleaned. There is a large parking area but this is also charged at a daily rate. The balcony area was concreted but worn away, the table was badly weathered as were the clothes dryers. The apartment was clean but the bedding was cheap, pillows were awful. Take your own.
We booked our skis through Sport 2000 who were friendly and efficient. The village is picturesque and friendly. We had the most beautiful view of the resort from our balcony, we watched the new year light celebrations from our room. The restaurant and creperie below were fantastic. Great restaurants and bars throughout the resort particularly the restaurant at the top of the gondola- the best staff! Especially Jess and the lovely guy from S. America. The location of the apartment was amazingly central. Worth its weight when you have three children. Eva from Madame Vacancies was amazingly helpful and couldn’t do enough for us, she was also quick to respond. I would definitely recommend staying here, it was a truly lovely holiday, I would just be mindful of the commentary below.
Stayed in January 2023
Reviewed: 12 March 2023
Yaqoub
KuwaitThere are no comments available for this review
Stayed in March 2023
Reviewed: 19 January 2023
Nataliya
United KingdomThere are no comments available for this review
Stayed in December 2022
Reviewed: 15 July 2023
Mcguire
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 25 June 2022
Theworldhumanpeacefoundation
CanadaThere are no comments available for this review
Stayed in June 2022
Showing 1 – 15
Toulouse, France
Estevan, Canada
Puerto Rico de Gran Canaria, Spain
Kaprun, Austria
Málaga, Spain
Hyams Beach, Australia
Madikeri, India
Sanur, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content