Rue du Port Vieux, 64200 Biarritz, France
#30 of 55 hotels in Biarritz
Guests' ChoiceBased on 196 hotel reviews
8.2Cleanliness
8.5
Comfort
8.5
Location
9.5
Facilities
7.9
Staff
9.1
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 20 September 2023
Patricia
IrelandThis hotel is fine for a short stay of 1 or 2 nights because the location compensates for the deficits. The bedroom was tiny and I mean tiny and we asked for a bigger room which we were willing to pay for but were told hotel was fully booked for the duration of our stay and if there was an available room it would be the same as the one we had as all rooms are small. There was absolutely no seating space except for one upright chair at a small desk at the end of the bed. Room was a dark green. Air conditioning was fixed at 19 and as the room was so small it was very warm at night.
The location was excellent. Staff very friendly and helpful.
Stayed in September 2023
Reviewed: 13 September 2023
Stephanie
AustraliaRooms very very small. No where to put suitcases so needed to keep them closed throughout entire stay.
Breakfast tasty and location exceptional.
Stayed in September 2023
Reviewed: 6 September 2023
Natalja
BelgiumI liked everything during the stay, it is the second year we stay in this hotel. The only inconvenience is that from July till September some streets become closed for cars during the day and it is difficult to navigate by car.
Excellent location near the small beach and in around 10-15 minutes walk to the main beach. The hotel is located in the street with a lot of restaurants, cafes, shops, and in a walking distance to other central points. Personnel is just great, very professional and friendly. Hotel is beautifully decorated, with red carpets and stylish furniture.
Stayed in September 2023
Reviewed: 31 August 2023
Anita
AustraliaGreat position . Easy walk to beach and restaurants/bars. Staff were all very helpful and friendly
Stayed in August 2023
Reviewed: 24 August 2023
Glenn
CanadaThere are no complaints about this Hotel. They go out of there way to make everything right.
The staff were amazing. Alex and the young lady (I feel bad I forgot her name) who greeted us when we arrived were over the top fantastic. So helpful and polite. All the staff we met were awesome.
Stayed in June 2023
Reviewed: 20 August 2023
Enrico
SwitzerlandVery small room. Definetely not a 4 star Hotel
Stayed in August 2023
Reviewed: 11 August 2023
Monica
United StatesRoads were closed and it was very difficult to get to hotel during high season. I received directions after we arrived.
The location is absolutely amazing. So close to everything and the staff was very friendly. Beds were comfortable and the AC worked well!
Stayed in August 2023
Reviewed: 11 August 2023
Laura
GibraltarWas probably the smallest room we have ever had and the bathroom was like a cupboard.
It was in a great location, walking, but impossible to get to by car. Staff are exceptionally helpful and friendly. 
Stayed in August 2023
Reviewed: 23 July 2023
Hazel
United Kingdomnothing
everything was excellent and the staff extremely pleasant and helpful would recommend
Stayed in July 2023
Reviewed: 10 July 2023
Melissa
United KingdomAmazing location - 2 minutes from the beach. Super friendly and helpful staff!
Stayed in July 2023
Reviewed: 20 June 2023
Justinas
LithuaniaPerfect location, super friendly staff, easy to reach any spot.
Stayed in June 2023
Reviewed: 19 June 2023
Rachel
United Kingdomwe loved everything about it
location stunning, close to beach and places to eat, all staff welcoming and nothing too much trouble, good size room, quiet aircon
Stayed in June 2023
Reviewed: 30 May 2023
Elena
NetherlandsThe room was very cozy, the hotel team was very friendly to us, and a very nice location, with pubs, restaurants, sea promenade, and the park to walk our dog was very close.
Stayed in May 2023
Reviewed: 25 May 2023
John
IrelandStaff were very friendly and helpful, especially Lisa our receptionist who was very pleasant Location excellent, right beside la petite plage and main shopping/restaurant areas Our room was clean and well laid out, not extra big but plenty of room, it had a real old world Parisian feel to it
Stayed in May 2023
Reviewed: 4 May 2023
Marianna
United KingdomIdeal hotel
Everything is absolutely perfect 💝
Stayed in May 2023
Reviewed: 29 March 2023
Gareth
Irelandall was great
staff were friendly and so helpful and nothing was a bother to them the hotel was spotlessly clean and fresh
Stayed in March 2023
Reviewed: 23 March 2023
Jeanette
United Kingdomnothing
the friendliest welcome and hospitality. great location and fantastic recommendations for restaurants which receptionist kindly booked for us too.
Stayed in March 2023
Reviewed: 31 October 2022
Arman
United KingdomDespite booking a double room, it was so super tiny for two people
Central location
Stayed in October 2022
Reviewed: 17 October 2022
Gerard
IrelandNothing I didn't like.
Everything about this hotel was nice. Location perfect for my needs. Staff were lovely..Clara, George, Alain, Eloise Lisa and of course the man himself Toma lovely people and very professional.
Stayed in October 2022
Reviewed: 12 October 2022
Philhd
IrelandRoom was much smaller than depicted on the website.
Location. 24/7 desk.
Stayed in October 2022
Reviewed: 26 September 2022
Randall
United StatesGreat location in the heart of Biarritz!
Stayed in September 2022
Reviewed: 16 September 2022
Mera
UruguayRoom and bathroom
Location
Stayed in September 2022
Reviewed: 13 September 2022
Stephen
United Statessmall and dark room, patio had mosquitoes that kept biting my wife in the late afternoon
good location
Stayed in September 2022
Reviewed: 6 September 2022
Robert
CanadaMy room was small and smelled very musty. The staff apparently put me in the wrong room. They questioned me and didn’t believe me until I proved that I was in the room the front desk put me in. I found them disrespectful in that regard.
The location
Stayed in September 2022
Reviewed: 1 September 2022
Alex
IsraelGreat location
Stayed in September 2022
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