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Reviews of Hôtel La Bastide Saint Martin 3 stars

Avenue Saint Martin, 11000 Carcassonne, France

#3 of 40 hotels in Carcassonne

Guests' Choice

Review score

Based on 83 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.5

  • Location

    9.1

  • Facilities

    9.2

  • Staff

    9.7

  • Value for money

    9.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 4 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    The personnel is really kind and helpful. Thank you for a beautiful time!

    Stayed in March 2024

  • Reviewed: 24 October 2023

    8.0
    Overall, Quite impressive, especially the pool area
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    The only negatives were that the property was located some four kms from Carcassonne, requiring a car to get into the town. The small size of the room which made accommodation of our 4 large suitcases a challenge, leaving little room to walk. The necessity to lug our suitcases up a flight of stairs to our room and the absence of a refrigerator, especially when we had milk (for coffee in the morning and a few bottles of white wine). The Breakfast though quite good, was optional. Our unit was described as being a Superior Double Room which was wheelchair accessible . . .in fact our accommodation was a single room with a separate bathroom on the first floor, hardly wheelchair accessible

    On arrival, Hotel La Bastide Saint Martin, is impressive, Entering through two large iron gates into a area providing sufficient car parking. The Foyer of the Hotel was also impressive, possessing wonderful ambience and decor. There is an open area for breakfast, which was quite adequate, adjacent to a large heated pool surrounded by chairs and sun lounges. The room had air- conditioning which was a great relief from the single fans experienced in our two previous stays. The owners provided excellent assistance when required, especially since we spoke little French. Both owners were essential in assisting us when we severely damaged a tyre on our rented Peugoet 2008. They spoke (French) to Hertz in Carcassonne and managed to organize the return of our vehicle. . . . . . we will be forever in their debt for their kindness and personal assistance. Rating: 8/10

    Stayed in September 2023

  • Reviewed: 19 September 2023

    10
    We've had a really wonderful holiday and would gladly come back
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 14 nights
    • Submitted via mobile

    There's hardly anything we didn't like. Maybe a more stable WiFi would be welcome.

    We've enjoyed our holiday at Hôtel La Bastide Saint-Martin very much! We had a wonderful room, with a spacious bathroom and more than enough closet space. The owners and the receptionist Myriam are very nice and hospitable. They want to make your stay as pleasant as possible. The swimmingpool, sunbeds and garden are lovely and comfortable.

    Stayed in September 2023

  • Reviewed: 13 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There was nothing that could have been improved. Would quite happily have stayed longer but we were travelling through France. Receptionist even apologised for the poor weather on check out day!

    Superb stay at hotel. Would highly recommend. Lovely pool area, reception, friendly helpful staff, gorgeous room. Just 10 minutes away from Carcassonne by car. Couldn't fault anything! Excellent choice at breakfast.

    Stayed in September 2023

  • Reviewed: 10 September 2023

    9.0
    A quiet and relaxed week in a good quality hotel close to tourist facilities in nearby Carcassonne.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights

    The description of the facilities on 'booking.com' were a little inaccurate.It might have been an error in translation?The rooms were described as having 'shared wc' when in fact our wc/bathroom was en-suite to our room and we did not share it with anyone.I would advise that this is amended because it does not describe the facilities on offer accurately. We thought that the breakfast on offer , although excellent in terms of choice and quality, was a little expensive.

    A very relaxed atmosphere in a quiet location a short drive from tourist areas in Carcassonne.A car is needed to access this hotel. We enjoyed the swimming pool each afternoon. The hotel was exceptionally clean and well-maintained.Our bathroom in particular was very comfortable.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    8.0
    Great location, great staff, heated pool
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    Breakfast not included in the price of the room

    Heated pool, nice shower, nice terrace, comfy bed, great staff, great location close to town but seemed to be in the middle of the countryside

    Stayed in September 2023

  • Reviewed: 3 September 2023

    9.0
    Would highly recommend. We booked family room which was 2 interconnecting rooms which worked perfectly. The pool was spo
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    No bar or service after 7:30 pm meant we couldn’t relax with a drink in the evening which would have made the stay perfect .

    It was clean and welcoming . The pool was beautiful . The breakfast was lovely and the staff polite and accommodating.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    A beautiful hotel just outside Carcassone
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The location is quite remote for access to Carcassonne if you don’t have a car as the taxi service in this area is limited.

    A beautiful property. We especially loved the outdoor area with the pool and loungers.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    10
    We will return. Thank you ti the staff who were so kind and helpfu.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The pool was delightful! The breakfast was fresh and tasty! The location was fabulous good links to the road systems to The cite, Narbonne, La Somail, Treves etc. The reception staff were extremely helpful and friendly.

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    The most perfect place to rest on a long journey. 10/10
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything ! Our room was large and airy as was the bathroom. Also the cleanliness exemplary. The staff were friendly and very helpful, nothing was too much trouble and if and when we travel that way again they would always be our first choice. 10 out of 10 every time

    Stayed in August 2023

  • Reviewed: 9 August 2023

    10
    Relaxing, welcoming and peaceful. Room was lovely and the staff were very accommodating and friendly
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all, exceeded expectations!

    Staff, breakfast and facilities were excellent. Very impressed.

    Stayed in July 2023

  • Reviewed: 6 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Bath
    • Stayed 1 night
    • Submitted via mobile

    An amateur approach from the hotel manager on the lack of hot water for my shower sadly left a bit of an aftertaste to our otherwise lovely stay.

    Nice hotel, well placed, very clean, great swimming pool and very comfortable bedrooms. Very good breakfast. I recommend it.

    Stayed in July 2023

  • Reviewed: 31 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic pool area. Excellent breakfast and very comfortable room.

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Great place near Carcassonne
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no big trees 🌳 no shade except the parasols .

    Helpful staff , clean and comfortable facilities , 6 min drive to Carcassonne, Free Parking inside the gates of the property . Very good breakfast. 😍

    Stayed in July 2023

  • Reviewed: 13 July 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    we could not stay longer.

    beautiful pool & setting, ac in rooms, very clean

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Bath
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is a good distances outside of town, and the fact that they don't serve any food after breakfast.

    The staff are so helpful, this hotel is spotlessly clean, as is the swimming pool and surrounding area, heated outdoor pool as well. Excellent over all.

    Stayed in July 2023

  • Reviewed: 8 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A welcoming hotel, minutes from Carcassonne with a pool to cool off in. The staff furnished us with a list of restaurants. The one we chose was excellent.

    Stayed in July 2023

  • Reviewed: 2 July 2023

    9.0
    Absolutely lovely
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The wifi was a little temperamental but we did manage to get by with it.

    The staff were very friendly, the room was Beautifully clean, pool was well maintained and well looked after.

    Stayed in June 2023

  • Reviewed: 2 July 2023

    10
    A lovely place to stay in Carcassonne. Very close to the Old City by car. Less than 10 minutes and really friendly staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    It was very pretty and the staff were lovely

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really.

    We arrived at the hotel and received a very warm welcome. The room was beautiful and everything in the facility was super clean. The breakfast was very complete. We have really enjoyed our stay

    Stayed in July 2023

  • Reviewed: 30 June 2023

    10
    We loved the pool and the friendliness of the staff. Great rooms with high levels of privacy
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Pool was lovely.

    Stayed in June 2023

  • Reviewed: 29 June 2023

    10
    Very peaceful and comfortable stay close to Carcassone
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing to dislike about the hotel - it was lovely.

    Our room was spacious and very comfortable with a private patio to sit on. We enjoyed the heated swimming pool with the sun loungers situated around it.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 3 nights
    • Submitted via mobile

    Quiet and cosy. Pool area is lovely. Perfect hosts. Air conditioning that works. Lots of parking. Easy access to the airport and the old city.

    Stayed in June 2023

  • Reviewed: 26 June 2023

    10
    One of the best holidays we’ve had. Highly recommend this hotel to everyone.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Bath
    • Stayed 7 nights
    • Submitted via mobile

    Nothing at all.

    We liked everything about the hotel. Isabelle and Alain were so welcoming and the hotel was absolutely first class. Attention to detail was huge and nothing was too much trouble.

    Stayed in June 2023

Showing 1 – 25

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