The room was extremely small. You can't even open your luggage comfortably. No trash in the bathroom which can be easily fixed. The bathroom sink had a bad smell and a very bad quality toilet paper. Some of the staff were cool, others not at all. Someone wasn't even getting up their eyes from the phone when we were entering or exiting the hotel. The staff is too pushy for breakfast. Nice to know that it's there but asking for a prepayment in case we decide to take it is too much. One last thing, you might think that if you take a room with a view on the port it will be facing it but no, it's actually on the side.

The hotel's location is amazing. Perfect to visit Marseille in a few days without much effort or extra costs.

Stayed in April 2024

The lift is functional but small. There are a few steps to enter the property with no ramp. Unfortunately there was a fire alarm (false) at 1am. A sensor fault meant the alarm could not be turned off for 1hr. There is no gluten free food at the breakfast.

The location is great. The toilet is separate from the shower and sink which is nice. Our rooms had nice little balconies. It is a comfortable nice place to stay. One room had the Harbour view. It is on an angle as the property notes but was still a good outlook.

Stayed in April 2024

Stunning view from balcony

The location is amazing

Stayed in April 2024

Bathroom has very little mould.

Clean and have a lift. Balcony with side sea view and very good location. Bed is comfortable.

Stayed in April 2024

The hotel is aging. What is a bit "annoying" is the "clsoed door policy". Yes this is Marseille. But I like open doors. Access could be conztrolled through a hotel key locked elevator and a staircase with door

I like the place and the location at Vieux Port and directly at the subway station

Stayed in February 2024

Breakfast wasn’t great, we went up but decided against it

Location was brilliant, everything was easy there

Stayed in February 2024

Only 1 tiny pillow person but staff did get a 2nd when we asked. The shower bracket was broken so it kept slipping down and turning towards the wall. The homeless man right at the front door was not the welcome we were expecting but he was harmless.

Room was modern, clean, bed was comfy, staff were welcoming and friendly and the location was near all the good bars and restaurants.

Stayed in February 2024

Facilities

Location

Stayed in February 2024

The only problem we did have was the bracket that holds the shower head was broken but we managed to sort it so we could still use the shower. We did advise the desk of the problem. Marseille isn't particularly cheap to eat out and beware of the prices of beer/lager, we got stung with a 10 euro pint of lager one night (as we didn't check the price first and I had two pints). But that is obviously nothing to do with the hotel.

The hotel's location was perfect for us as the places we wanted to visit were within a good distance. The hotel staff were very friendly/attentive and we had no issues with them. Breakfast was adequate for us and the room we had was good enough for the time we were there.

Stayed in November 2023

Just ok. Decor dated. Bathroom smallish but ok.

Location steps from the metro station. Right in the old port. Many restaurants near by.

Stayed in October 2023

Breakfast had no vegetables and coffee wasn't of special taste. Balcony doesn't face the port.

Location was great. Close to the port and the big stores and the opera.

Stayed in November 2023

The pictures on the homepage are way nicer than the actual thing but you get what you pay for. Check out could be more efficient. There seems to be quite some variability in how well the staff know the computer system. The payment system is indeed a little confusing.

Ideally located and friendly staff. Nice view from the window. Room practical and clean. Sound insulation OK-you can’t have it all. In the middle of a bustling city and totally silent won’t work.

Stayed in October 2023

A bit pricy for what you get, breakfast is extra and not particularly good value. Photos give impression of a larger and grander hotel than what it in fact is: entrance, foyer and lift are all very small. Had to pay upfront for the entire stay (including the breakfasts).

The hotel is in an excellent location at the foot of the Canebiere near the Vieux Port and is opposite the tube station. Room pleasant with small balcony and nice view. Very clean, good air conditioning.

Stayed in September 2023

Housekeeping wasn't consistent. One time they didn't refill the cups. Also having paper cups instead of proper glasses and cups was meh. Not having a mini fridge was a bummer too.

Excellent location right by the Old Port, the metro, buses and ferry. My room had the view of the port, which was lovely. If you open the balcony it gets loud because of the street noise, which didn't bother me at all, I liked the action. Once the balcony was closed I didn't hear any noise. The AC worked well all except one night, but when it worked, it worked well. The room was comfortable while not very large. All the staff were super nice, so they get 5 stars. Overall, I'm quite pleased with my stay and would stay there again.

Stayed in October 2023

Cant think of anything.

Friendly staff and very good location. Great communication and would stay again.

Stayed in October 2023

Location near the port. Having 2 balconies being the corner room

Stayed in September 2023

1. Not spotless clean. Hairs on the bed. 2. Missing fridge 3. High price for very basic room

1. location 2. Friendly staff 3. View from the window 4. Sapartly toilet and washroom

Stayed in September 2023

No mini bar fridge, no ice buckets, instant coffee only?! paper cups - seriously?!

Location and nice staff

Stayed in September 2023

They have this weird policy of charging for breakfast when you check in (not informed before) and then reverting the charges as you check out. There were no issues but felt weird- was worried wouldnt get the money back

Location is amazing, room is simple but ok

Stayed in August 2023

Great location. Hotel was nice but nothing special. Staff are not that friendly.

Stayed in August 2023

It could be a bit noisy late into the night due to all the activity in the area.

The location was perfect, close to public transit, the harbor, shops and restaurants.

Stayed in August 2023

Rooms were very basic. There was not even a mini fridge

perfect location next to metro.

Stayed in July 2023

The staff was very nice and helpful. We came for the view on the 'Vieux Port' and it was what we expected! The vending machine helped during the heatwave! The room was very clean! I would recommend, and I'd definitely go back

Stayed in July 2023

Given the location is right in the Port itself some may not like buzz of the nightlight and sounds of street music. We actually really enjoyed it as we stood out on the balcony and soaked up the atmosphere. Once door to balcony was closed the sound is mostly gone.

Rooms are an ok size but very clean and bed is very comfortable. Location is brilliant. Staff nice.

Stayed in August 2023