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Reviews of Hotelo Lyon Charité 3 stars

86 Rue de la Charité, 2nd arr., 69002 Lyon, France

#39 of 126 hotels in Lyon

Guests' Choice

Review score

Based on 292 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.4

  • Location

    8.9

  • Facilities

    7.9

  • Staff

    9.7

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 3 May 2024

    8.0
    Quirky room but very friendly staff in small informal hotel. Great great location.
    • Leisure trip
    • Couple
    • Troglodyte Double Room
    • Stayed 2 nights

    * My wife would have liked an additional light and mirror i.e. somewhere to put on makeup in the room which as I stated has subdued lighting. Although hanging space was provided there was no shelf/drawer unit for other clothes etc.

    Staff - ultra friendly and helpful- with a keen sense of humour. Good breakfast . Private underground parking available next to hotel entrance (bookable at cost) Our room was quirky *- possibly not for everyone - but clean with little or no natural light (not named 'Troglodyte' for nothing) Nevertheless, it was on the ground floor close to reception and above all, very peaceful in a noisy 24/7 city. Hotel couple of minutes walk from a 'must visit' Lyon institution , i.e.close to 'Brasserie St George'. and surrounded by bars and restaurants. Old city close by easily walkable Metro only a couple of minutes on foot

    Stayed in April 2024

  • Reviewed: 30 April 2024

    8.0
    Centric comfortable quiet small hotel with super-friendly staff
    • Leisure trip
    • Couple
    • Single/Double Room
    • Stayed 1 night

    The room was a bit small, but everything else was good. We did not eat at the hotel, so can't tell. Although there is a garage available, it is very narrow, so for larger cars this might be a problem.

    The staff was super friendly, we asked for a parking garage and they responded immediately confirming availability. They also kept our luggage after check out, and explained us what to visit in the city. Also the room were very well isolated from outside noise and the beds were very comfortable.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Fabulous staff, couldn’t be more helpful. Location was good, a good stroll into main shopping area.
    • Leisure trip
    • Group
    • Single/Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was quite small. I asked for twin beds, I assumed they’d be next to each other but they were opposite each other diagonally to each other! The bed pillow was also very lumpy! The bed itself was comfortable. Air conditioning was great too.

    The reception staff were fantastic. So helpful and friendly, could not fault.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Single/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff really kind and welcoming

    Stayed in April 2024

  • Reviewed: 26 March 2024

    7.0
    Good location
    • Leisure trip
    • Couple
    • Single/Double Room
    • Stayed 1 night

    The reception asks for giving in the room key to them everytime when you we leaved from the hotel. Also, there was no elevator in the hotel.

    The location is good.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    great experience
    • Leisure trip
    • Family with young children
    • Single/Double Room
    • Stayed 1 night

    friendly staff, great location, special atmosphere lobby with lots of charm, parking at teh hotel

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    I will stay once again in this hotel in case I will be in Lyon
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Room was cold.

    Breakfast, location

    Stayed in March 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Troglodyte Double Room
    • Stayed 1 night

    If the heater was started before we arrived it could be better.

    Stuff was incredibly nice and friendly. Room was not small but not big. It was a little cold in the beginning but the heater is working well.

    Stayed in January 2024

  • Reviewed: 4 February 2024

    8.0
    Lovely little hotel, good location. Would stay again.
    • Leisure trip
    • Family with young children
    • Single/Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was pretty small & no sink in the toilet (sink next door to the toilet in the shower room - not very hygienic)

    Clean, unique, very friendly staff & complimentary breakfast included.

    Stayed in February 2024

  • Reviewed: 23 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Troglodyte Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great breakfast

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Cosy, nice little hotel
    • Leisure trip
    • Couple
    • Single/Double Room
    • Stayed 1 night

    Staff is super friendly, helpful and warm welcoming. We loved chatting with Eva!

    Stayed in January 2024

  • Reviewed: 1 December 2023

    7.0
    Cosy, great staff, Lion
    • Leisure trip
    • Couple
    • Single/Double Room
    • Stayed 1 night

    The room was a little on the small side .. one at a time to the hanging space. 1 night didn't make a huge difference.

    Really nice old fashioned hotel. Great staff. Just round the corner from a station and Tram stop. Got us to the Lyon Part Dieu in less than 20 mins. Love the old wooden banister with carved lions head.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Troglodyte Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t have much tea or coffee and the cups are single use. Parking is quite expensive and incredibly difficult to get to with a bigger car.

    Good location. Staff were incredibly friendly and spoke incredible English. The room was spacious.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    Amazing staff, very helpful and kind.
    • Business trip
    • Solo traveller
    • Single/Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was a bit funky, but overall good.

    Amazing staff, very helpful and kind. Good french breakfast.

    Stayed in September 2023

  • Reviewed: 4 November 2023

    8.0
    Friendly, caring staff. Cozy. Convenient to train.
    • Leisure trip
    • Solo traveller
    • Single/Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Front hall could use a little refresh. A little bit of street noise but I didn’t mind since it is a city.

    The staff was exceptional…day, night and weekends. Friendly, kind, helpful, patient. (Rare indeed) The bed and room were comfortable. I could open the windows too. Great location for the train, restaurants and short walk to all the sights.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    8.0
    Pleasant stay, good location, car parking easy
    • Leisure trip
    • Couple
    • Single/Double Room
    • Stayed 2 nights

    The hotel is on a busy road, glazing eliminates traffic noise but room is stuffy. It does have AC but I presume it is just recycling the air within the room.

    Its a good location, hotel car park has a steep slope so I used the adjacent main carpark which is good. Excellent breakfast, staff very helpful and friendly.

    Stayed in October 2023

  • Reviewed: 1 November 2023

    8.0
    Convenient central location with very helpful and kind. staff.
    • Leisure trip
    • Group
    • Single/Double Room
    • Stayed 3 nights

    Rooms on the main road are noisy and cramped. Too small for a couple for more than one night. One power socket not working and unable to be fixed due to weekend. We were moved to better room, so no compalint.

    The charming warm and professional staff make it a pleasure to stay here. Our room was in quiet courtyard so noise from the main road was not a problem. Excellent location to reach all places of interest. Nice breakfast with comfortable seating and good value choice.

    Stayed in October 2023

  • Reviewed: 30 October 2023

    9.0
    Good location for an overnight stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Everything was OK.

    Small hotel near the center with a nice breakfastbuffet. Shower small but powerful.

    Stayed in October 2023

  • Reviewed: 14 October 2023

    9.0
    Very comfortable stay close to the center of beautiful Lyon
    • Business trip
    • Couple
    • Single/Double Room
    • Stayed 3 nights

    Room small but very quiet and comfortable. Staff very kind. Well connected to the center and other attractions

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Single/Double Room
    • Stayed 3 nights

    Very noisy from the street

    Breakfast

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Single/Double Room
    • Stayed 1 night

    Excellent Staff! Good location! Nice breakfast!! I will come back for sure :)

    Stayed in October 2023

  • Reviewed: 5 October 2023

    8.0
    Nice basic accommodations in a convenient location.
    • Leisure trip
    • Couple
    • Single/Double Room
    • Stayed 3 nights

    The room was a bit cramped for two large suitcases, so another suitcase stand would have been helpful. Also we did report some mildewy smell on the sheets, and the manager said they had changed laundry companies recently but it was not offensive. Also seemed a bit expensive but we made the reservations late and the World Cup Rugby was in town, so understandable.

    Very friendly and accommodating staff, and cut me some slack on some special requests. Like early coffee, etc.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    9.0
    Great hotel but bathroom facilities not great in triple room
    • Leisure trip
    • Family with young children
    • Single/Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Rook not service, shower inadequate in the disabled room acting as the triple room for standard persons, no hairdryer or free toiletries as per room description. Curtain opening device didn't work so very dark roon

    Amazing staff, nice buffet continental, comfortable beds and accessible location to places

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    Convenient but small hotel with excellent staff
    • Leisure trip
    • Solo traveller
    • Single/Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Small room

    Staff, breakfast

    Stayed in September 2023

Showing 1 – 25

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