Initially when you walk into reception all seems well but the room I was in (107) had big stains on the carpet near the door, once I got over that little surprise the room was clean and comfortable.

The staff are great and so helpful, I was really impressed with them. The restaurant attached was nice enough with reasonably priced dishes from a simple menu

Stayed in May 2024

There can be at least 1 vending machine to buy drinks/snacks/food just in case everywhere is closed in the city on Sundays. :)

There was a free breakfast that's why I loved it.

Stayed in August 2023

There was no balcony and the water in the swimming pool was a bit cold.

The breakfast was very good, fresh and a lot, the staff was realy freindly. The swimmingpool was open till nine o’clock. That was nice after a long drive.

Stayed in July 2023

sadly the pool was not open as the weather was not so warm

location was very convenient for our cycling route, the room was comfortable , hot showers and a great breakfast.

Stayed in May 2023

Restaurant no dogs although hotel welcomed dogs

All ok

Stayed in February 2023

Nothing.

Perfect location 3 mn out of the motorway on the way back from holidays. Arrived at 23h00: super friendly person at the reception. Family room was set up for us. Great night of sleep and excellent breakfast in the morning. Pool was a great addition on a motorway hotel. The location is a commercial zone, but for the one night stay on our way back not an issue at all. The set up is simple, functional and good price for the offered service and amenities.

Stayed in July 2022

Carpet looked tired

Good buffet breakfast .very comfortable bed quiet Use of pool .only bad point carpet was showing signs of age everything else very good

Stayed in July 2022

There was a smell in the room. The breakfast was poor. Although towels left in the shower to be changed, they were not changed??

Good location and nice people at the reception

Stayed in June 2022

nice comfortable hotel with a good breakfast. it’s just off the motorway which is very easy to find.

Stayed in June 2022

The room was nice and clean. I would have liked more vegetables (tomatoes, cucumbers, etc), different kinds of cheese for breakfast and less sweets.

Stayed in June 2022

Nothing

The swimming pool was a welcome treat!

Stayed in May 2022

Perfect stop on the way south. Very easy access. Friendly staff. Confortable and quiet rooms.

Stayed in May 2022

overpriced restaurant

secure parking

Stayed in April 2022

Pool had green algae in corners.

Beds were comfortable. Extra pillows in the room.

Stayed in September 2021

The room need some refurnisments

Excelellent breakfast Free parking Clean room

Stayed in August 2021

Bedroom carpet in need of replacing.

Staff very pleasant and extremely helpful.

Stayed in September 2021

There was an odd smell in much of the property. It was much like a putride dissinfectant.

The attached restaurant is pretty good. The service was good both in the restaurant and the hotel. The buffet breakfast was very generous.

Stayed in September 2021

We Had emergency situation (death of friend) in our country so the hotel refused to refund our earlier departure. IT was on their humanity to refund earlier check out despite situation which we did not planned.

Stayed in May 2024

Would like tea/coffee making facility in room

Room size. Bathroom facilities.

Stayed in May 2024

The sun loungers require replacement, tea and coffee in the room would be good or a fridge. The room looked a little tired. Difficult to get to the hotel without a car. Public transport isn't great there. We wanted to get a taxi but couldn't call the hotel as the phone number on booking.com was incorrect. Taxi's back to the hotel from Orange at night are very expensive.

The outdoor pool was very welcome as it was hot. The reception staff were very helpful. The room was a good size. There's a lot of parking at the hotel.

Stayed in August 2023

just about everything was bad. Wifi bad, rooms very very small. Bed not comfy at all. Just disappointing

Not much, except that it is not far from Chateneuf du Pape and it was cheaper to stay 10 min away driving, then stay in Chateneuf.

Stayed in August 2023

breakfast was poor, the milk was not kept cold, the yogurt was in a large bowl not individual and wasn't covered, the room floor was dirty as was the bathroom.

Stayed in July 2023

Dear management of Ibis Orange Sud, This message to let you know that we actually fled your hotel on Friday 7 June. We booked a room through Booking on our way to our vacation in the south of France. After a long day of driving in the heat with our two dogs, we checked in but got the message that the AC was not working in the room. Exhausted and without an alternative, we decided to stay hoping that it would be acceptabel. However, as we tried to sleep with the window open, is was really too much to bear. It was over 30 degrees in the room. The dogs were clearly overheating. At 23:00 o'clock we started calling hotels in the vicinity and were lucky to find the Mercure with a last room with AC that could take us. We immediately left and told your receptionist the reason. He was busy and only said 'ok'. I really feel it was not responsabel to rent us this room. Knowing the temperatures we so high, and knowing the conditions in your hotel, you should have called us on the way in to warn us in time. So we could have organized an alternative in time. Now I really got the impression that you still were trying to rent rooms without AC that were in fact not suited fir people (and animals) to stay in with temperatures over 30 degrees. We are quite shocked about this experience. The fact that we now paid double for the night is a mere detail, but I would appreciate a refund. Awaiting your answer. With regards,

Stayed in July 2023

outside of building in need of repair-carpet was not clean in room very noisy, could hear people and movement in rooms around me

location

Stayed in April 2023