Allée Gilles Personnier De Roberval, 11000 Carcassonne, France
#30 of 40 hotels in Carcassonne
Guests' ChoiceBased on 224 hotel reviews
7.9Cleanliness
8.3
Comfort
8.2
Location
7.7
Facilities
7.9
Staff
9.0
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 16 May 2024
Robert
United KingdomWell located friendly and reasonably priced. Excellent food.
Stayed in May 2024
Reviewed: 13 May 2024
Linda
IrelandThe colour scheme of the room was quite depressing, a paint refresh would be beneficial. The provision of tea/coffee in the room was quite poor and reception were not able to provide any milk etc. There was quite a lot of road noise.
We had an early flight out of Carcassonne so we chose the Kyriad for it's proximity to the airport. The hotel is located on an industrial/retail park but was easy to find and well signposted. The Reception team were very friendly and efficient. The room was basic but clean and quite spacious, the bed was very comfortable. There is a restaurant on site and we had a drink at the bar. Unfortunately the weather prevented us from using the pool area but it looked well designed outside. It was approximately a 10 minute walk to the airport so we saved on the cost of a taxi.
Stayed in May 2024
Reviewed: 15 March 2024
Baylis
United KingdomShower was very clean but also very slippery!
Really comfy bed. Very helpful, pleasant staff.
Stayed in March 2024
Reviewed: 28 January 2024
Chris
United KingdomThe room was very cold on arrival and as it wasn't very well insulated we had to leave the heating on High all the time to keep it warm.
Friendly and helpful staff. Good location when travelling on the A61.
Stayed in January 2024
Reviewed: 4 November 2023
Martin
United KingdomAdequate for my needs, it's a motel, not a hotel, reception and restaurant are in a different building. Some lights didn't work.
Excellent location for the airport, which is the reason I chose this motel, food was good if a little cold, reasonably priced.
Stayed in October 2023
Reviewed: 3 November 2023
Colin
SpainThe breakfast was disappointing as compared to when we have stayed there twice previously
Receptionist was charming and most helpful
Stayed in November 2023
Reviewed: 16 October 2023
Julie
United KingdomCouldn't get meal at hotel as said no room. Because of location we were relying on a meal at hotel after a long day travelling.
Nice and comfortable room, parking at hotel is good.
Stayed in September 2023
Reviewed: 16 October 2023
Daniitaly
ItalyNo chair or supporto for my lagguage
Silence, clean, new structure. The personal is very nice and available. Breakfast is ok.
Stayed in October 2023
Reviewed: 11 September 2023
Annabel
United KingdomOur only criticism which is minor is that a few more teabags and coffee sachets rather than just one of each would have been good as there were two of us. Also milk for the drinks would be appreciated.
Well positioned for the airport. Had what we needed and excellent breakfast and comfortable bed.
Stayed in September 2023
Reviewed: 10 September 2023
Margaret
United KingdomNo milk for coffee in the room. Couldn’t access the wifi
Clean and nice swimming pool
Stayed in September 2023
Reviewed: 1 September 2023
Joe
United KingdomThe food at the hotel was over-expensive for what it was. It was terrible quality and had obviously been just reheated in the microwave and had little to no taste at all.
The room was very clean, it had easy access to the room via a lift if needed and it has a great little pool to relax in. All of the staff were very friendly and happy to help you in any way possible. The pool was a great way to relax on a hot day and with the reception open 24/7 it was always easy to get help if needed.
Stayed in September 2023
Reviewed: 31 August 2023
Ruth
United KingdomApart from the proximity to airport, the location and surroundings are in an industrial site so wouldn’t be somewhere to stay if you had more than 12 hours etc. The restaurant choice is very limited.
We stayed here so we could be close to the airport for an early morning flight, was convenient. 10 minute walk. The rooms are good, clean and comfortable. There’s a restaurant opposite near garage that do a buffet. Really good. The breakfast was good. Good value.
Stayed in August 2023
Reviewed: 28 August 2023
Anne
United KingdomAll good
Handy for the airport The most comfortable bed I’ve ever slept in Nice pool, weather not good enough to use Very clean Friendly staff
Stayed in August 2023
Reviewed: 22 August 2023
Mark
United KingdomArrived Sunday afternoon no restaurant facility on site on that day if you are without transport you have to take a Little walk to find somewhere.McDonald’s is the closest option . Three options for breakfast but not clearly advertised.
Stay was comfortable and pool was a bonus in the extremely hot weather short distance from airport.
Stayed in August 2023
Reviewed: 11 August 2023
Karen
United Kingdomperfect location for the airport. Hotel was clean and staff couldn't have been more helpful. Small bar and walking distance to a few small bakeries/supermarket.
Stayed in July 2023
Reviewed: 10 August 2023
Jean
FranceLa literie horrible
Stayed in August 2023
Reviewed: 4 August 2023
David
United Kingdomrestaurant was closed so we had to find somewhere else to eat in the evening, no other even better if's
clean room, pool was great, staff friendly, close to the airport for our early flight the following morning, car parking was great.
Stayed in August 2023
Reviewed: 31 July 2023
Andrew
United KingdomExcellent pool Good facilities Friendly staff
Stayed in July 2023
Reviewed: 23 July 2023
Andrew
United KingdomWe were there on a Saturday evening and the resturant was closed - as apparently it is always at the weekends. There are few resturants nearby. If they could open over the weekends the hotel would be close to perfect
This was the first time we have ever stayed in a Kyriad Hotel and it was very very good. Spotlessly clean. Charming staff and everything worked as it should. We will certainly look at Kyriad Hotels again when we travel.
Stayed in July 2023
Reviewed: 20 July 2023
Collette
United KingdomNo separate towel for pool. We were flying home next ay and had left our towels in our holiday house
Staff were really helpful and friendly. Pool was fabulous. Rooms were basic but good
Stayed in July 2023
Reviewed: 20 July 2023
Ann
United KingdomEverything was fine.
Its position close to the airport, use of à swimming pool, an onsite restaurant and parking. The staff were all very pleasant and welcoming.
Stayed in July 2023
Reviewed: 16 July 2023
Nicola
United KingdomWe were only provided with one sachet of caffeine coffee and one de-caff when we would have both appreciated some caffeine for our early start.
The hotel fulfilled our purpose very well in being a clean and quite place to sleep right by the airport, so we could walk to an early flight.
Stayed in July 2023
Reviewed: 16 July 2023
Serena
United Kingdombathroom was showing signs of wear and tear
great staff, so helpful. wonderful relaxing outside space with small pool. functional rooms with very comfortable bedding
Stayed in July 2023
Reviewed: 6 July 2023
Chantal
Belgiumagreablement surprise
Stayed in June 2023
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