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Reviews of Odalys City Aix en Provence Le Clos de la Chartreuse 3 stars

42, route de Galice, 13090 Aix-en-Provence, France

#147 of 329 Holiday rentals in Aix-en-Provence

Guests' Choice

Review score

Based on 173 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    7.5

  • Facilities

    7.7

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 76 – 100

  • Reviewed: 19 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect

    Stayed in April 2023

  • Reviewed: 4 January 2023

    4.0
    The aparthotel was uncomfortable, dirty and inconvenient, and I wouldn't stay there again.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment (4 Adults)
    • Stayed 16 nights

    - Wifi is so slow and unstable that it constantly drops and is unusable. I had to use my phone as a hotspot (which was quite expensive) because its impossible to make zoom calls or get any work done. I asked if there was anything that could be done at reception, and they suggested I come work downstairs in the restaurant/ reception area. This wasn't a great solution for me as I need to make calls and focus, additionally I specifically rented an aparthotel with a desk so that I could work from location. The network is also open with no password which feels like it could be a security problem. - It's missing the necessities expected for an aparthotel (chopping board, knife, bowls, reusable kitchen towel, any blankets or cushions for the sofa, salt/pepper/coffee filters). The microwave was also dirty, had a bad smell and only worked half the time. - Several of the glasses, and plates were dirty and had visible pieces of food or fruit pulp on them. - The apartment is listed as pet friendly, but when I saw it in person, the stairs in the apartment are far too steep and slippery to be considered pet friendly for dogs. I have had to carry my dog up and down the stairs and the one time her tried to use the stairs he slipped badly and almost fell through them. There is no nice place to walk your dog or discard poop bags. We had to throw the bags in the main bin of a neighbouring hotel. - The laundry machine gave our clothes a moldy smell. Also the machines require exact change but reception doesn't keep change which feels like an oversight. - The location isn't great. Its a 25 minute walk into town and there aren't really any restaurants near by. - The mattress and pillows were very uncomfortable. The sheet didn't fit the mattress and came off every night. The duvet cover also didn't seem to fit the duvet-inner.

    The staff were very nice. The room was spacious. Option use a laundry machine (for a fee). Pet friendly (for an extra fee 10/night).

    Stayed in January 2023

  • Reviewed: 21 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night

    the overall aspect of the hotel is average. The location is difficult to find and the address given doesn't lead to the entrance. The cost is rather expensive for the value.

    The beds were comfortable and clean

    Stayed in November 2022

  • Reviewed: 8 October 2022

    10
    The place to stay!
    • Leisure trip
    • People with friends
    • Standard Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Liked everything except for the cappuccino

    Everything was perfect! The gentlemen at the front desk were friendly and very helpful answering questions we had. The room was clean, the beds comfortable, and I will not hesitate to stay here again if I'm back in the area!

    Stayed in September 2022

  • Reviewed: 26 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night

    we had a lot of ants around the room (especially in the bathroom) very small free parking lot

    Very quiet neighborhood Big room

    Stayed in August 2022

  • Reviewed: 13 August 2022

    3.0
    not great, but fine for a quick overnight.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    it was dirty, needed maintenance and was very rundown. the sofa bed for the kids was broken.

    the staff were very friendly and helpful

    Stayed in August 2022

  • Reviewed: 25 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    We were given a room on floor 0. Very old building and facilities Breakfast was not good either I would not recommend for this value of money

    Stayed in July 2022

  • Reviewed: 11 July 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Studio (2 Adults)
    • Stayed 1 night

    Very lean breakfast which is not served in time The cost is not compatible with quality

    Presence of fridge

    Stayed in July 2022

  • Reviewed: 11 July 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    I liked everything of this hotel. Large room with kitchen.Quite, clean and comfortable.The person at the lobby was extremely kind and he let an earlier check in in the morning.He even offered some snack while we were waiting for the room.It was a positive staying.

    Stayed in June 2022

  • Reviewed: 27 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    It was billed as a suite but there is very little in the way of kitchenware in the room. For example there were only two table knives, one steak knife three super nice and four forks and that was all of flatware. shameless two of very limited kitchen utensils, cups, plates etc.

    The rooms were big and comfortable and well air conditioned. The staff was helpful and friendly.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    5.0
    Could improve
    • Leisure trip
    • Couple
    • Standard Studio (2 Adults)
    • Stayed 3 nights
    • Submitted via mobile

    Staff, not being informed that needed to ask to change the towels, studio without kitchen utensils for 2 person's as booked, a lot of things counted, just 1 toilet paper, soap have also finished in the first night, etc

    Space of the studio. Location, bus stops nearby

    Stayed in June 2022

  • Reviewed: 17 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    far from the city center

    big room clean and have alot of amenities

    Stayed in June 2022

  • Reviewed: 30 May 2022

    6.0
    room and price were very good. everything else, not so good.
    • Leisure trip
    • Solo traveller
    • Standard Studio (2 Adults)
    • Stayed 5 nights
    • Submitted via mobile

    the wifi was very unstable. Connections were poor, even in the lobby area which, had no dedicated seating.

    room and value.

    Stayed in May 2022

  • Reviewed: 30 May 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Studio (2 Adults)
    • Stayed 1 night

    The breakfast could have more variety. The location of the is near the city border, so there is a 20-25 minutes walk to the city center,

    Nice staff, big and clean rooms with small kitchen, fridge, microwave oven and stove. Also the free parking was a big plus. I liked the freshly baked bread and croissants for the breakfast.

    Stayed in May 2022

  • Reviewed: 2 May 2022

    5.0
    Ok for one overnight stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment (6 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Only one, very small shower and toilet. We couldn’t close the door from the toilet. No linen on the sofa. No soap in the shower. Location of the hotel and access to it. In the breakfast room there were few ants climbing on the table. Terasse could be more clean as it looks like it is abandoned.

    Big spacious room, comfortable beds, room looks like renovated, not a lot of noise, parking in the garage on the spot. 25 min walikng to the city centre. Modest breakfast.

    Stayed in April 2022

  • Reviewed: 12 September 2021

    5.0
    Easy to get lost
    • Leisure trip
    • Couple
    • Standard Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    So hard to find, without any sings

    Everything else

    Stayed in August 2021

  • Reviewed: 23 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    Small thing….The outside of the shower door could have been cleaned at the bottom.

    The rooms were spacious with a balcony to sit out on. We had a double room and a room for 4 - which had a comfortable sofa bed. The underground parking was a bonus for 5€. Overall, very good value.

    Stayed in July 2023

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Studio (2 Adults)
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 4 May 2024

    9.0
    Superb
    • People with friends
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Studio (2 Adults)
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Good
    • Business trip
    • People with friends
    • Standard Studio (2 Adults)
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Studio (2 Adults)
    • Stayed 1 night

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment (4 Adults)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Studio (2 Adults)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 76 – 100

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