Very difficult to find a negative;

This hotel can only be described in superlatives, from the moment you are arrive the staff are cheerful and welcoming. a family run hotel, this is reflected in staff relationships. The room was spacious and conveniently located on the first floor with great views acrosss the auvergne; The evening meal was of high quality and very generous, questioning the need for a breakfast in the morning. Salers itself is a worthy venue and the hotel is located close to the entrnce to the village with good parking.

Stayed in March 2024

Luke warm water for the shower

Stayed in October 2023

No air-conditioning

Location, restaurant

Stayed in September 2023

The cost for the spa was €25 per person so did not bother

Bedroom was very nice with lovely fittings and bedding. Breakfast was good in a nice space

Stayed in September 2023

Restaurant was underwhelming, extremely slow service, and the meat, of all things in this region, was very disappointing. Other than breakfast, I wouldn’t eat there again.

good location, nice facilities, friendly staff at reception, convenient parking, nice breakfast.

Stayed in August 2023

we liked everything

Warm welcome Great beds very comfortable Good location of the hotel Amazing spa Great food at the restaurant

Stayed in July 2023

Fabulous location in a beautiful village, attentive staff and excellent dinner.

Stayed in June 2023

We loved staying here! Lovely family-owned hotel with fantastic staff. ideal situation and parking guaranteed. It was perfectly comfortable and we would thoroughly re omens it to anyone.

Stayed in May 2023

My only complaint was that the shower over the bath was difficult to control and the glass ‘barrier was too small, which made it difficult not to get water on the floor. The basin didn’t seem to be able to fill with water and I was obliged to shave under a running tap.

Modern and spotlessly clean. Marie, the receptionist was warm, welcoming and nothing was too much trouble. A delightful room with 2 windows (electric blinds) and a small balcony.

Stayed in September 2022

cold swimming pool!!

great restaurant meal, very comfortable room. and also safe storage for cycles.

Stayed in September 2022

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Great location and staff - all of whom are a credit to the hotel

Stayed in August 2022

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It is central to Salers and the staff are excellent!

Stayed in August 2022

I cannot think of anything.

The position, the kind staff, the breakfast (with a most delicious pistachio cake and fresh orange juice) and a very good dinner.

Stayed in August 2022

Not the fault of the hotel, but it was advertised on the booking.com site as having no parking. Looking at the place on Google Earth it was obvious there was a very adequate size car park and so I completed my booking. Others may have been put off!

Great restaurant, great staff and well run hotel. Swimming pool a wonderful bonus in the high 30s that week! Best place to stay in such a lovely area.

Stayed in June 2022

The only thing I didn't like was the flies in the dining room at breakfast. It was a cloudy day and the windows were closed so the flies became quite irritating.

The hotel is lovely - the road up to it from the la meridienne side is hairy to say the least. We loved the pool which was great on a lovely sunny day.

Stayed in June 2022

Nothing

The location

Stayed in June 2022

Breakfast, what also means the starting of the day and if we consider the standards of this property, remained three consecutive days the weak point of my stay. The breakfast room itself has no charm and the tables outside are not enough clean. The choice is rather poor, no cooked ham, no fried eggs, only a kind of bread not enough fresh, tasteless coffee. On rhe other hand, it should be a good idea to equip windows with white curtains and avoid to cut the grass just after eight in the morning.

A very cute and luminous bedroom. A real gastronomic restaurant where it was a pleasure to be and eat, indoors or outdoors.

Stayed in June 2022

Open plan bathroom with bedroom was not what we were expecting. Maybe a cultural thing.

Dinner and breakfast was excellent. Our room was great although open plan toilet/shower/ bedroom was unexpected. Great hotel position for exploring the most picturesque village of Salers. Spectacular views to be had a minutes walk from the hotel. Good service from staff. Went slightly out of season so nice and quiet.

Stayed in May 2022

Wonderful and lovely hotel and we even got an upgrade for free! Definitely would come back here and highly recommend to stay here!

Stayed in August 2021

Carrying luggage 3 floors through stairs. Parking lot full at 6pm when we arrived. ( it with rather small spaces)

Pool, room, dinner

Stayed in July 2021

Slightly idiosyncratic

Well situated in a beautiful small town

Stayed in September 2023

There was a heatwave but no air conditioning, so with windows open why start the Niagara Falls water feature at 6am? Unusual decor, there was a window in the bathroom but it didn't open, and the separate WC was in a tiny box room with no ventilation. Overall quite uncomfortable.

Great location and a truly fantastic restaurant, we had an amazing meal. Good parking and nice pool.

Stayed in August 2023

There were few facilities in the room for travelling. No fan, no iron, no small refrigerator to keep water or milk cold even though it had a kettle . Very hot room, and due to mosquitos difficult to leave window open. Restaurant was poor, having waited over an hour for our meal to be served, red wine was served chilled. Senior male waiter out of his depth. Meal however was satisfactory.

Location, parking, Marie the receptionist was excellent, friendly and accommodating. Salers is a beautiful village and well worth the visit.

Stayed in September 2023

The reason for the low overall assessment was the performance of the restaurant on the first night. My steak was overcooked - bien cuit not a point - and it took a long time for them to act on my complaint about this, taking three calls to get them to change it. They also forgot our wine order - another call for service being needed with the waiting staff seeming to be ignoring us. The manager seemed incapable of understanding our dissatisfaction or why we were upset and left before completing of the menu we had ordered. There were no apologies of course. In contrast the other staff were excellent.

Stayed in June 2023