Sitting arrangement could be better

Good.

Stayed in April 2024

The lift didn’t work one evening and the decor was dated.

Spacious. Great size bathroom and a huge shower. The kitchen was well equipped.

Stayed in November 2023

convenient location, clean

Stayed in July 2023

There was an issue because we asked for a room with a sofa but didn’t get one. The 2nd day they gave us the right room

The breakfasts were really good and the appartement was really clean

Stayed in August 2023

The overcharge on my visa account by 300euros, I was told that it was a holding deposit and will not show up on the bank account, which is still there. Customer service some were helpful and some were not very helpful. We thought we would use the washing machines and dryers to wash our clothes and we started at 2pm and we were finished by 9pm and that was without exaggerating. One of the washing machines had a malfunctioning fault in it half way through the cycle, then we changed to the other machine with the assistance of the maintenance. The issues arise with the dryers when the cycle finishes the clothes were still wet, and again still wet. I spoke to the customer service staff and eventually a young apprentice came to check, and I showed him the wet clothes, and that they have been twice already in the dryers. I the asked him that the filters need cleaning so the hot air can circulate for the clothes to dry out, I showed him the build up of lint on the filters. So he pulled out the filters on both dryers and cleaned them as they were filthy with a thick coat of wet and dark lint, it seems that they haven't been touched for a long long time. Once the filters were cleaned and the clothes went through the dryer and this time they were drying and the dryers were really operating again. The shared washing machine and dryer, requires Regular servicing and maintenance as the filters on both dryers were filthy and full of lint.

The apartment was spacious, it was tidy and clean with a view from the 4th floor.

Stayed in July 2023

The toilet bowl needs replaced. It is descaled and black, around the rim is brown, our child was scared to use the toilet. It would have been nice to have access to the pool.

Room, Location, variety of breakfast spread, staff, near by shops eatery.

Stayed in July 2023

Only thing is the housekeeper tried to tell me I have to check out early. Check out was 12. She told me to call reception room phone wasn’t working so I had to use my own phone and got charged for international call. Reception was really nice though

Hotel was really nice and cosy. Spacious and clean.

Stayed in July 2023

small kitchen, expensive breakfast, expensive to wash and dry - need to get token from reception

well located, friendly staff, luggage room storage, good but expensive breakfast

Stayed in April 2023

Nothing. Everything was excellent!!

Room was very clean. 10 minutes Walking distance from Porte de Saint cloud metro station . shops and pharmacy nearby. Calm and quiet place. 15 minutes distance to Eiffel tower.

Stayed in June 2023

Lack of air conditioning!

Functional apartment that worked well for our needs for a low budget weekend away. Really easy in and out of city centre on the metro.

Stayed in June 2023

the cleaning team didnt clean properly. trash bin were not emptied throughout our stay (we stayed for 3 nights) and at the end of our stay, the trash bin overflowed.

excellent location. staff at reception is very helpful. they helped checked in early (my room was already ready when we arrive at 1pm although check in time time was 3pm). they stored our luggage on the day of our check out (as our flight was at 10pm) and they even helped print our boarding pass! 10/10 for service at reception

Stayed in May 2023

The facility is a bit old.

Reasonable price, really close to football stadium, quite and safe area.

Stayed in May 2023

The room was a little small for my liking but that is only personal preference, there was nothing wrong with the room, it was perfectly fine just a little small.

The hotel was lovely, well laid out, breakfast was great with plenty of choice. Staff extremely helpful and friendly. Perfect location for the PSG game.

Stayed in April 2023

Nothing

Spacious apartment, small kitchen so it was easy to prepare food for kids, excellent breakfast, good location, each room had tv, good shower

Stayed in April 2023

The light in the shower was blinking and very disturbing. I called the reception but they told me that they can fix it the next day (and I came for just one night).

I came with my son 11 years old for one night stay for a Paris saint Germaine foootball game. It’s apartment hotel, the location for the stadium is close. The Room was clean and comfortable.

Stayed in April 2023

I left my earrings on the bedside table I contacted them immediately after we checked out but they told them that they did not find anything.

it was very close to the stadium

Stayed in March 2023

- nothing!

- lovely spacious room - really friendly staff - fab location (especially for parc de princes but also super easy for the metro into Paris centre)

Stayed in March 2023

internet not working for 1.5 days

internet connection was not working for 1.5 days

Stayed in February 2023

- although room was spotless the balcony wasn’t. table dirty and previous guests were smokers so cigarette butts over balcony floor- this was a pity as it was a great spot for morning coffee with sun - we did report the dirty balcony to reception the next day a little late in the afternoon but were assured it would be clean the next day. it wasn’t attended to which was a pity. - late checkout 12 pm ( great) however housekeeping knocked on our door at 8.45 wanting to clean room. she apologized but clearly saw we were just out of bed and she knocked again 30 mins later! she knocked 3 times at our kids room next door. teenagers didn’t appreciate that😜. 2nd time we asked her not to knock again but saw her go to the next room and knock there!!! a bit odd and defeats the point of a later checkout. we reported this to reception at Check out but not sure if they will act on this. - although the room had a kitchenette there was no amenity pack which you usually get( or put this in the info so guests can bring their own). we didn’t have a cloth so we could then have cleaned our own balcony table. overall we would go back to this hotel as issues were minor in comparison to the great size of the room , cleanliness and location and friendliness of reception staff.

We stayed in the Mecure Apart hotel beside the Mercure Hotel + great location + spacious room by Paris standards😜 + cleanliness of room very good + great checkin friendly staff gave all the right info. + easy access to Metro and super close to PSG stadium ( which is why we were there) + had 2 rooms for a family - they made sure we were next to each other which was great! + parking available (paid) but great for Paris as not all hotels offer this facility + quiet location - no noise at all. + good value for money + check out time 12pm which was great! we will come back here as it was a great stay overall.

Stayed in February 2023

It's time to change the sofabeds in the room as they totally looked and felt worn out.

The room was spacious and perfect for a family with (small) kids.

Stayed in February 2023

Nothing in particular, but would have liked coffee facilities in room I was pleasantly surprised by the available facilities, even though I was only staying one night.

Location, facilities, friendly welcome and assistance of reception staff. Proximity to Pierre de Coubertin Stadium. Proximity to Metro. Swift and simple check in and check out.

Stayed in January 2023

The bathroom had some mold stains in the shower which you wouldn’t except from a Mercure chain

The staff was really friendly and professional

Stayed in January 2023

too cluttered and lack of proper place. the description is deceiving. it’s only one room with 2 beds.

cleanliness and the Good Breakfast

Stayed in December 2022

it was OK

Location, Breakfast, Parking place

Stayed in December 2022