106, avenue de L'Europe, 64000 Pau, France
#9 of 24 hotels in Pau
Guests' ChoiceBased on 87 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
8.3
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Christina
United KingdomNothing
The food in the restaurant was exceptional for a hotel. Had dinner there the night we arrived after a long drive there and was really impressed by the quality and innovation of the menu. I would go there again most happily.
Stayed in May 2024
Reviewed: 29 October 2023
Sarah
United KingdomNothing
Staff were great. Clean room, small but it had everything we needed. Good location for travelling through to Spain. Green space around the hotel was good because we were travelling with our dog
Stayed in October 2023
Reviewed: 19 October 2023
Trevor
United KingdomVery convenient location near the motorway
Stayed in October 2023
Reviewed: 11 September 2023
Susy
FranceThe staff was very nice and helpful, the room is clean.
Stayed in September 2023
Reviewed: 14 August 2023
Paula
FranceNot enough beach seats at the pool, although there was the space for it. Breakfast coffee was not good at all.
Free parking with electric charge. Staff was nice. Pool was nice (shame for the lack of seats). Breakfast was good (except the coffee).
Stayed in August 2023
Reviewed: 9 May 2023
Travelling
United KingdomNothing.
Easy access. Car parking available on site. 24hr desk. Evening meal available. Limited menu but we thoroughly enjoyed our selections. Varied self service breakfast selection to suit most tastes. Room small but made good use of the available space. Large bathroom. All staff very welcoming and helpful.
Stayed in May 2023
Reviewed: 1 April 2023
Rhian
Jerseynothing
the staff were very accommodating the room was spacious and the hotel was dog friendly. The restaurant also did delicious food
Stayed in March 2023
Reviewed: 15 December 2022
Michiel
NetherlandsRestaurant food was mediocre
Convenient location for stop over
Stayed in December 2022
Reviewed: 22 October 2022
Gary
United StatesClean and comfortable. With a good EV charging station. Location is near the highway, but quiet enough. Easy check in and check out. Breakfast was good. Restaurant is small and with a limited menu.
Stayed in October 2022
Reviewed: 10 October 2022
Ross
United StatesRoom is pretty small. Not great value for money. Good location if you want to get to/from airport but nothing walkable around the hotel.
Great breakfast - one of the best we have had. Room is clean and modern. Shower good.
Stayed in October 2022
Reviewed: 2 October 2022
Choon
SingaporePillow to low, did not sleep well. Room size is small.
Cleanliness and friendliness
Stayed in October 2022
Reviewed: 26 September 2022
Christine
United KingdomBreakfast was excellent, plenty of choice and opening times were good
Stayed in September 2022
Reviewed: 12 September 2022
Deborah
United Kingdomnot enough food menu choices
clean
Stayed in September 2022
Reviewed: 2 June 2022
Jane
United KingdomI liked it all. If I had any criticism it might be that the head barman or waiter created a bit of a theatrical panic over the dinner service. The restaurant wasn’t full and the other staff members were doing just fine serving dinner calmly and politely. He seemed to create drama which was unsettling.
This is a very comfortable 4 star hotel on the outskirts of Pau with easy access back to the motorway. It has a pool and excellent parking. The rooms, whilst not large, are comfortable and have everything you need including thoughtful extras like vanity kits. The staff are kind and helpful.
Stayed in May 2022
Reviewed: 1 May 2022
Ian
United KingdomThe lack of shower mat or non-slip surface in the shower could lead to a fall
Just about everything!
Stayed in April 2022
Reviewed: 2 April 2022
Susy
FranceThe food at yr restaurant is good. Réception and all staff are friendly.
Stayed in January 2022
Reviewed: 21 February 2022
Anne
FranceNo bad surprise. It was as expected
Stayed in February 2022
Reviewed: 27 January 2022
Francis
FranceFriendly and efficient staff.
Stayed in January 2022
Reviewed: 10 November 2021
Eric
United Kingdomno problems
All fine
Stayed in November 2021
Reviewed: 9 November 2021
Juan
Franceall great, good place to tour around the area
Stayed in August 2021
Reviewed: 7 November 2021
John
United Statescould not lower the heat which hovered around 25 celcius
location, clean, nice building.
Stayed in November 2021
Reviewed: 2 November 2021
Esther
United KingdomExcellent breakfast
Stayed in November 2021
Reviewed: 12 September 2021
Mehmet
Turkeyroom are not so enough big.
ı specially liked restaurant . delicious food speedy service . nice friendly sympathetic waiter and waiteress.also hotel location was good.close to highways. close to the city center.close to the shopping center.clean rooms
Stayed in August 2021
Reviewed: 24 August 2021
Motoretro
SpainNo space for working with the computer in the room or in the library, shared space next to the cafeteria. No comfortable chairs.
Swimming pool opening hours
Stayed in August 2021
San Gimignano, Italy
Rome, Italy
Bellmawr, USA
Fort Smith, USA
Isla Canela, Spain
Baška, Croatia
Sondheim, Germany
Kabale, Uganda
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content