57 rue des Chalets, 01630 Saint-Genis-Pouilly, France
#13 of 13 hotels in Saint-Genis-Pouilly
Guests' ChoiceBased on 196 hotel reviews
5.3Cleanliness
5.8
Comfort
5.7
Location
7.0
Facilities
5.4
Staff
6.6
Value for money
6.2
Free WiFi
6.4
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End of dialog contentReviewed: 22 April 2024
Helen
United Kingdom1 out of 4 lights were working. The door from room to bathroom did not close. It needs updating. The cover was off the Aircon switch which left exposed electric wires.
Close to airport The price
Stayed in March 2024
Reviewed: 2 November 2023
Alastair
United KingdomRoom too small for 2. Shower faulty decor poor no area for eating food very poor outside seating area
Slept well.
Stayed in October 2023
Reviewed: 9 October 2023
Grega
SloveniaDoor to the bathroom does not close. Shower and toilet is a no go. Basically you have to be careful that during the shower you don't get the toilet all wet. Lights above bed should not have night light to see where they are. They always shine to your head. No personell was on sight.
Stayed in October 2023
Reviewed: 6 October 2023
Salvatore
Italythere wasn't soap or any shower gel in the bathroom, the A/C wasn't working
the bed was comfy
Stayed in October 2023
Reviewed: 22 September 2023
Elena
United KingdomThe rooms were tatty and tired. There were cigarette burns on the duvet cover. It was however, fairly clean. Breakfast was in another hotel nearby but that was not a problem.
The hotel was basic but fine for a short stayover. The breakfast was lovely with plenty of choices. There was free WiFi and this was a bonus for me. The location is perfect for getting into Geneva. The area was quiet and residential.
Stayed in September 2023
Reviewed: 17 September 2023
Elizabeth
United KingdomA problem with the system meant that one of our 3 pre-paid rooms was not able to be "validated", which was ridiculous as all 3 were paid for together in advance on the same card through booking.com, and we had to pay again for this room for both nights of our stay, over 100 euros. We were only able to reclaim this money through booking.com, and despite submitting all the required documents, we have still not been refunded over 4 weeks later. Also no hooks in bathroom, toilet seat would not stay up, sticky patch on one floor and bunk safety rail broken in one room.
French prices but easy access to Geneva
Stayed in August 2023
Reviewed: 28 August 2023
Inna
BelgiumSize of room, no reception, bathroom ventilation didnt work, no staff. Had to go to check in in another hotel, which was very strange.
The airconditioning in the room.
Stayed in August 2023
Reviewed: 17 August 2023
Haque
FranceThere is no lift , without lift with bag it’s difficult
Location is good
Stayed in August 2023
Reviewed: 31 July 2023
Christopher
United KingdomWrecked cars in the car park Checking in down the road at another hotel Lifts not working Bed too close to the wall Under bed lights not working Breakfast in other hotel ( Although it was very good )
close to where I needed to be Breakfast although down the road
Stayed in July 2023
Reviewed: 28 July 2023
Hleb
Czech RepublicTerrible condition of the room, everything is not very good. The toilet is like on a train, the toilet door does not close and it stinks of sewage. The air conditioner was faulty and it was very cold all night
There is a check-in machine, check-in 24/7
Stayed in July 2023
Reviewed: 9 July 2023
Giulia
ItalyWell... the position is not comfortable if you don't have a car (20 min by walk to reach the bus stop toward Geneva), the room is small, the covers were not cleaned or damaged, some spiders...
The room was cleaned every day and towels changed
Stayed in July 2023
Reviewed: 2 July 2023
Rufa
GermanyThe location is very difficult to get by if you are travelling with public transport. The reception is in a building next to the road and if you are arriving outside the usual working time, you will find it difficult to contact the staff even though the reception is nearby. They have not provided any information regarding that in the premises of the hotel. I had to stand in front of the hotel for a long time until two men who stayed there came and told me that the reception is in the next building.
Overall the room, facilities etc were fine. Quiet ambience.
Stayed in June 2023
Reviewed: 18 June 2023
Susanmn
South AfricaThe building is old and not looked after. Doesn't look remotely like the photo. No personal. No kettle or cups
The room was clean. And close to grocery stores
Stayed in June 2023
Reviewed: 17 June 2023
Musa
KenyaThe staff aren't too helpful, the room is very small and the bathroom even smaller, the location isn't very well served by public transport and you have to walk almost 2km to get to the bus stop. Taxis aren't easily available either. The rooms aren't well cleaned. The TV doesn't connect to the internet and all channels are free to air in French
They offered breakfast and they have a late checkout of midday
Stayed in June 2023
Reviewed: 14 June 2023
Jason
SwitzerlandThe hotel itself is decent and clean. The room was clean, but the only problem is It stinks! It smells of sweat, even the pillows and bed stinks…
Proximity to shops. Self check-in was great and a good idea.
Stayed in June 2023
Reviewed: 2 May 2023
Maopas87
ItalyLack of services.
Simple checkin, checkout.
Stayed in May 2023
Reviewed: 30 January 2023
Leonid
IsraelThe room was not clean, a terrible smell was in a bathroom, seems that linens were not changed , there was somebody's hair in a bed.
Location just next the airport, there is a gas station next to the hotel
Stayed in January 2023
Reviewed: 17 January 2023
Daniel
United Kingdomstained bed sheets with cigarette stains, bathroom door wouldn’t shut, shower head holder broken - automatic check in didn’t work, so rang the number to be greeted by a very rude member of staff, who wasn’t sympathetic or polite to the fact that I couldn’t understand what she was saying.
relatively good value for money when booking on the same day
Stayed in January 2023
Reviewed: 28 September 2022
Cornelis
NetherlandsNo one at the reception to check-in. Have to go to an other hotel. Information about it was not clear.
Only close to Geneva.
Stayed in September 2022
Reviewed: 5 September 2022
Ninjawil
United KingdomSmall, cramped. Didn't like the feel of the area.
Close to the airport. Functional
Stayed in September 2022
Reviewed: 20 August 2022
Madiha
United KingdomThe bed rail on top bunk was broken so we could not use the bed the doors on the toilet did not close. One window looked directly into another room so had to have curtains closed.
The rooms were very small and basic, but clean.ok for short overnight stay not long stay.
Stayed in August 2022
Reviewed: 17 August 2022
Sarka
South AfricaThe Broken bunk bed was fixed with a Metal Chain and cable holders. A bed light did not work. Part of the wall was repaired with another texture wall covering. The room and bed were tiny. Too small for 2 people. The room looked run down.
Stayed in August 2022
Reviewed: 14 August 2022
Stephy5151
CanadaI don’t know i have to book ahead for the breakfast and the location is not easy to find. Also the office close after 9pm and couldn’t find anyone to help when we need help
The washroom is too small and the washroom door is too difficult to close
Stayed in August 2022
Reviewed: 8 August 2022
Frans
United KingdomWe arrived late, after the normal arrival hours. So I tried the self check-in using my credit card, as stated by instructions, but it didn't work, since the staff already issued my room key, but left it at a neighbouring hotel without informing me. So it took a few phone calls to find my key. Now, after some weeks, it seems the payment hasn't been collected yet.
Stayed in July 2022
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