Excellent! Our 2nd year staying at Hotel Tsanteleina and our family of 4 enjoyed the warm welcome. Suite: We booked the same suite as our 2023 trip, and our children loved coming back to a familiar space. Pool: Our children enjoyed the pool, spa lux feel with warm temperatures to close out a day of skiing. Hospitality: We were warmly greeted by the staff with our suite being available earlier than expected! Luggage and ski equipment were taken upon arrival and stored directly to the ski lockers (a definite plus after an international flight traveling with equipment) Location: Great location to restaurants, shopping and skiing! Dining/Bar: Breakfast was a wide variety of food with nice views of the mountain. The bar was also a nice gathering spot, with excellent bartenders. Merci Beaucoup, Hotel Tsanteleina!

Stayed in March 2024

Some selfish and noisy people were partying in the spa and the staff seemed powerless to stop these people ruining the experience for others. The food at dinner aimed high but achieved medium. The reception could do with more staff - I waited ten minutes at the front desk while one very polite and patient member of staff dealt with a rude and impossible customer who wished to know the precise dimensions of every room in the hotel.

One of the older and posher hotels in Val, and pretty good fun. Helpful and pleasant staff. Small rooms (it's a French ski hotel), but comfortable. Very good spa. Welcoming bar. Good breakfast. More Francophone than Anglophone, a pleasant rarity in Val d'Isere. Valet parking.

Stayed in April 2024

Not much to complain about

Great stuff front of house all multilingual. Always very helpful. Definitely one of the best in town. Breakfast is great.. and the sauna and swimming pool great.

Stayed in January 2024

Boot room was airless and smelly. Only one lift which was used by staff and guests so that waiting was usually necessary.

For hotel. Breakfast was exemplary. Dinner was absolutely outstanding. Service was excellent.

Stayed in April 2024

There was nothing not to like!

Super cosy, clean, and fabulous facilities. The staff went above and beyond and couldn’t be any more helpful.

Stayed in April 2024

Friendly and always helpful staff. Great facilities. Wonderful breakfast choice. Beautiful decor and central but quite location.

Stayed in March 2024

Service was very bad, only bellboy Thomas was nice, rest of the team was really bad We waited scramble eggs for 25 minutes at breakfast

Room design and libby

Stayed in March 2024

Very friendly staff, could facilities

Stayed in February 2024

Non

Location , staff

Stayed in February 2024

Nothing

The room and the spa but especially the staff

Stayed in February 2024

Small, cramped room. Not the easiest to control the room temperature.

The excellent, attentive staff. Fabulous central location. Breakfast offering was exceptional. Very good spa facilities.

Stayed in January 2024

Good location, clean hotel. They cleaned the rooms 3 times a day if not more

Stayed in January 2024

shower without a barrier in the bathtub

friendly staff, clean and comfortable room

Stayed in January 2024

There is little to not like. Breakfast could have been a little more adventurous as it was the same every day. No choice other than what was provided. The bar is lovely and we have used it many times over the years but there was a problem with the beer pumps which didn’t get fixed all week so resorted to extortionately priced bottled beer.

Location is excellent, right in the square. Old traditional hotel with a modern spa feel. Room was cozy and well insulated from the cold and noise.

Stayed in December 2023

Breakfast was absolutely horrendous. Wouldn't be suitable for a 2 star hotel, let alone a 4 star. I've never seen a worse breakfast offering. The fruit section was the highlight with a mouldy black carrot being the piece de resistance.

Great location, lovely rooms, very nice staff.

Stayed in December 2023

The toiletries were of low quality, in particular the shampoo and conditioner. No milk left in the room for Tea & Coffee. Breakfast - This is a beautiful room overlooking the snow; however, having chairs and tables stacked against the back wall was not very appealing. There was a lack of staff to clear away plates and to top up the food stations

We had the suite village view with a sleeping mezzanine which was perfect for two adults and one child, age ten. The room felt luxurious and cozy with the throws, carpet and wood walls. The location is excellent for access to the ski lifts (5 minutes walk) and all the restaurants in Val. I would recommend this hotel and will be back.

Stayed in April 2023

Breakfast was fine, would have liked kefir and more seeds but that is because I have a digestion problem. our room was spacious because you kindly upgraded us, thank you. Would ask for a higher room next time with better view of mountains

Stayed in April 2023

nothing

everything!!

Stayed in April 2023

Our room was tiny! Not enough room for a suitcase on the floor

Location, easy to use the boot room, nicely done up, yummy welcome cookies and turndown service

Stayed in March 2023

Hotel is fantastic; the staff are absolutely delightful, my wife enjoyed the spa and the location of the hotel is unbeatable in terms of its proximity to shopping and it's only a few minutes walk to the slopes. The hotel has a very nice and comfortable ski locker for the guests to use and our room looks like it was recently refurbished / updated and it has more storage and closet space than any other hotel room I've ever stayed in (we were a family of four).

Stayed in March 2023

had to leave a day early due to weather warnings issued by resort. hotel wouldn’t issue a credit

Stayed in March 2023

spa too crowded with plenty of children

location

Stayed in March 2023

I was told on checking on arrival breakfast was included in the reservation, it wasn't but they only presented me with the breakfast bill on 4th morning. We came to a compromise. The room for £500+per night should have water and tea/coffee facilities, proper soap and more towels. Clearly cost cutting measures implemented since COVID times.

Friendly staff, an enjoyable bar area and good spa and swimming pool. Good location- Very handy for walking to main ski lifts in Val D' Isere and shops and restaurants. Good boot room for ski equipment.

Stayed in February 2023

The level of breakfast options was disappointing, you have to pay extra for eggs from the kitchen. And the coffee was really really bad! Also, the hot water for tea didn’t come from a kettle or an urn, it comes from the coffee machine so isn’t very hot. I went for coffee at the cafes round the corner next to the slopes.

The location is amazing

Stayed in February 2023

Fantastic location in the centre of Val d’Isere. Very good facilities. Very helpful staff. Excellent bar. Very clean.

Stayed in January 2023