“Our stay at Black Mountain Break was absolutely outstanding. Spotlessly clean and incredibly comfortable. Every little detail was thought of; the breakfast hamper (which even catered to vegetarian dietary requirements) was exceptional, and the extra little touches such as a bottle of prosecco in the fridge and a birthday bunting for my partners birthday really did make our stay! I had excellent communication with Caitlin throughout; she was super helpful, and the welcome back the week before arrival was so useful. I also sent Caitlin some balloons for my partners birthday ahead of our stay, and she kindly decorated the accommodation with these upon our arrival. All in all I would highly recommend anyone staying here, it was completely faultless! So comfortable, luxurious, accessible to all local amenities, nic little walk around the corner to the castle too, which was an ace little bonus for us.”
“Great value for money. Rooms were quiet and clean. Bed was comfortable. Breakfast was fast and well priced. The staff were all very friendly and helpful.”
“Nothing it was a terrible stay! I have stayed before a few years ago and I really enjoyed beautiful I thought.
This time round it was dirty, run down and the headboard come down and nearly landed on my 3 month old baby! The breakfast was cheap tasting and awful it was the most horrendous stay and experience I have ever had in a hotel! Will not recommend. And going to be writing a letter of complaint with photos of how bad the room was!”
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