“Staff were very helpful, booked a family room ( double bed and sofa bed) last minute through booking.com. When we arrived, the booking had not come through to the hotel, and when they checked the booking on my end, they informed me they had no family rooms available. They were quick to assist and gave us a choice 2 twin rooms next door or facing each other or a twin and double but on different floors. They could not do enough to help.”
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