Breakfast. Very poor selection, you are not allowed to make your own toast, and the lady serving them can not speak English at all. Very stressful for her and the clients. Also, the curtain in my room was dirty and ripped.

Location close to the underground and shops

Stayed in April 2024

Beds were not to my Kiki and we could not control the room air temp. The room was very hot and we kept the window open.

Shower was nice and room was clean.

Stayed in May 2024

Poor signal and Wi-Fi kept dropping out

Location, value for money

Stayed in April 2024

I booked I single room but I didn’t expect it to be so tiny. I found it hard to move around and get things out my suitcase. Also, in the morning I closed the sliding bathroom door after I used it. It became stuck and the staff had to pry it open with an appliance. If that had happened when I was inside the bathroom I would’ve been trapped until someone came and looked for me after check out time. And I would’ve missed my long haul flight. Please fix the door.

Good location, close to two underground stations. Was able to easily get Piccadilly line to Heathrow.

Stayed in April 2024

It was cold in the room. Single room was a box room, bed sandwiched between walls, so not possible for me to lie fully stretched. I am 199cm/6"6. No complementary water provided in room

Friendly staff. 24 hour checkin. Very nice fragrance soap and shower gel provided. Basic but tasty buffet breakfast for £7.30 payment at reception. Great location inbetween Barons Court and West Kensington tube stations. Competitive price.

Stayed in April 2024

Room is very small

Stayed in April 2024

chilly room no heat

excellent continental breakfast

Stayed in April 2024

Small hotel the address not quite clear

Clean hotel

Stayed in April 2024

Would have liked a little more space, particularly bathroom but can't be helped. Would stay again

Enjoyed the hotel great location, comfortable and spotlessly clean

Stayed in February 2024

Clean, comfortable, good location, parking available just outside (metered) Able to drop luggage early before check-in time

Stayed in April 2024

The hotel wasn't that far from West Kensington underground. I was nicely welcomed when I first arrived. My room was an upgrade on the lower ground floor with private bathroom and a very comfy bed which I slept well in. I was asked if I wanted breakfast but I decided to have a lie in instead. I certainly will be staying here again.

Stayed in April 2024

Staff, location and the cleanliness

Stayed in April 2024

The room was a little bit small, but that was to be expected.

It was a lovely hotel in a really good area. The breakfast was good, all the areas in the hotel were clean. Quite modern equipment.

Stayed in February 2024

No lift, only stairs, and we were on the 3rd floor

The staff were very friendly and welcoming. Room had everything we needed for one night and a good walk in shower. Nice toiletries.

Stayed in April 2024

We didn't like the smell in the bathroom..unfortunately it's just due to plumbing but cannot fault the staff they were nice and the bedroom was nice too!

We like how the location was close to Camden and other places

Stayed in April 2024

Pillow is hard Breakfast is medium, could offer, for example, a scramble or boiled eggs And some cake as well.

Location, cleanness

Stayed in April 2024

I stay very often in noisy rooms although I always request the opposite.

Stayed in March 2024

It was a very small room however but I'd say that isn't too bad considering I was solo traveling on this trip. Nothing else bad to say about it to be honest.

Nice staff, room was generally nice and very clean. Would recommend for 1 or 2 night solo stay. I didn't try any of the additional breakfast options but there was a nice little cafe down the road I recommend called Cafe Continente. ALSO really close to the station.

Stayed in February 2024

Wi-Fi not working.

I booked this hotel for 2 nights no thanks to the train strike. This hotel was a short walk from West Kensington underground. I was nicely welcomed when I first arrived. My single room was on the first floor with private bathroom and a very comfy bed which I slept well in both nights. There is breakfast available but I decided not too. I certainly will be staying here again.

Stayed in April 2024

The bathroom was grubby. Tap loose

Location

Stayed in March 2024

Was expecting a bit of a bigger room, but we still managed.

Loved the cleanliness of the room!

Stayed in April 2024

The receptionist could have been more welcoming as Ive stayed here many of times now.

This hotel wasn't that far from West Kensington underground. My room was a petite single room with private bathroom and a very comfy bed which I slept well in. There was breakfast available but I decided to have a lie in instead. I certainly would stay here again.

Stayed in April 2024

The controls for the air conditioning set in the rooms need to be repaired.

Breakfast is available at the location, but rather light. Coffee was decent and the breakfast serving area was nice and clean, situated in the garden of the hotel, where there is also a smoking area. The room was clean, but the central heating control in my room did not work and you had to call the reception to set the desired temperature. Location is very good, close to two underground stations that have a direct line to the centre - District Line and Picadilly. Also, a lot of shops, coffee shops and some pubs in the area, at a walking distance from the hotel. Staff was very nice.

Stayed in April 2024

Water pipes were loud all night

Clean, friendly, nice location.

Stayed in March 2024