1 North John Street, Liverpool, L2 5QW, United Kingdom
#38 of 105 hotels in Liverpool
Guests' ChoiceBased on 4378 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.5
Facilities
8.5
Staff
9.1
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 26 February 2024
Donna
United KingdomFabulous staff! Clean and tidy!
Stayed in February 2024
Reviewed: 26 February 2024
David
United KingdomShower door didn't close properly, plug on sink didn't work
Breakfast had good choices, location great for walking to places we wanted to visit. Staff friendly.
Stayed in February 2024
Reviewed: 23 February 2024
Joyce
United KingdomDecor rather drab.
Friendly staff. Certainly went the extra mile.
Stayed in February 2024
Reviewed: 23 February 2024
Andrew
United KingdomNothing
Good location and excellent value for money
Stayed in February 2024
Reviewed: 23 February 2024
Shane
IrelandMassive room. Very big and comfortable king size bed. Friendly staff, pool table in lounge. Very nicely situated, only a 5 minute walk from Liverpool ONE shopping center. Surprisingly quiet despite the traffic outside. We got a great deal for the King size room for the night too.
Stayed in February 2024
Reviewed: 22 February 2024
Maria
IrelandThere were no servers at the bar.
Location. Cleanliness. Friendly and helpful staff. History of the building.
Stayed in February 2024
Reviewed: 22 February 2024
Frank
IrelandClean. Friendly staff. Excellent value.
Stayed in February 2024
Reviewed: 22 February 2024
Sarah
United KingdomSome parts of the bathroom could have been a little cleaner.
The staff are super friendly and helpful.
Stayed in December 2023
Reviewed: 22 February 2024
Lloyd
United KingdomThe overall property was great. But, my first room had no working desk lamp so it was too dark to work. I was moved to a different room where the TV didn't work. Annoying experience of the rooms. Otherwise, the hotel was great.
Friendly staff, great facilities in the communal area - free wifi, coffee, different seating areas etc. Lovely feel to relax, work and meet colleagues.
Stayed in January 2024
Reviewed: 22 February 2024
Fabienne
United KingdomBreakfast poor
Good location
Stayed in November 2023
Reviewed: 22 February 2024
Kathryn
United KingdomRoom was a bit dark (lighting) and the layout was a bit odd
Lovely people, comfy bed, excellent downstairs bar and games
Stayed in February 2024
Reviewed: 21 February 2024
Kiel
United KingdomCar park should’ve been more close by
Nice clean and good location
Stayed in February 2024
Reviewed: 20 February 2024
Elizabeth
Isle of ManThe food
It was good value. £112 b&b but the breakfast wasn't great
Stayed in February 2024
Reviewed: 20 February 2024
Paige
United KingdomRoom had dim lighting, was okay with curtain open but in the evening was dark even with light on.
Central to the town and the nightlife. Friendly staff. Breakfast was good. Able to leave luggage before check in and after check out.
Stayed in February 2024
Reviewed: 18 February 2024
Marshall
United KingdomPillows too soft didn't offer support. More lighting in the room would have been nice
Nice big comfortable bed great shower. Quiet location
Stayed in February 2024
Reviewed: 18 February 2024
Neil
United KingdomOnly negative no shampoo in the supplied bottle.
Spacious room, nice views and all the staff are very helpful and happy.
Stayed in February 2024
Reviewed: 18 February 2024
Padraig
IrelandLack of toiletries in bathroom and sink was blocked.
Fantastic Location, Brilliant Staff. Bed super comfy and shower was bliss.
Stayed in February 2024
Reviewed: 16 February 2024
Eifion
United KingdomFab location, great staff
Stayed in February 2024
Reviewed: 15 February 2024
Ian
United KingdomNothing negative
Location, size of the rooms
Stayed in February 2024
Reviewed: 15 February 2024
Jennifer
United KingdomThe breakfast was fine and we wouldn’t mention anything about it except to say there was considerably less choice than on previous visits, much less fresh fruit and bread selection ,but times are hard so maybe it’s to avoid waste .
We booked premier rooms and they were spacious with a lovely view of the City from the sixth floor,having previously stayed in smaller view less rooms on lower floors . The hotel is in a perfect position for getting to everything you would like to see in the City . It was lovely to see Kevin the chef taking part in the City Chefs pancake race ,really good sport and indicative of how lovely the staff are .
Stayed in February 2024
Reviewed: 13 February 2024
Conor
IrelandSliding door on bathroom
Excellent location within walking distance to bars, restaurants and the liver buildings. Grand building with a unique decor and interior. Staff were really genuinely friendly and helpful. Decent breakfast available. Rooms were spacious, clean and comfortable.
Stayed in January 2024
Reviewed: 13 February 2024
Martyn
United KingdomRoom needed some maintenance and care.
Good location. Good Breakfast
Stayed in February 2024
Reviewed: 11 February 2024
Big
United KingdomOdd sized rooms something massive columns in the middle of the room
Location!!!
Stayed in January 2024
Reviewed: 10 February 2024
Adrian
United KingdomGreat location. With friendly staff... Price we got was comparable to premier inn which was good. Aloft is usually more expensive. It is always our goto hotel in Liverpool if price is right.
Stayed in February 2024
Reviewed: 9 February 2024
William
United KingdomDespite the hotel being set in an old insurance building, which was interesting, the hotel furniture within it needs a modern upgrade to compliment the surrounding architecture.
Location perfect. Breakfast very good. Bed good. Cleanliness good. But room uninviting, dark and looking for an upgrade.
Stayed in February 2024
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