The only negative was that we had nowhere to hang towels!! In our hotel room so had to have clean ones every day.

The breakfast was generally good and plenty of options. Location was excellent. I had to to get used to the fact there was no view from hotel but it was a city break. We had great fun on the beatles tour bus and also the sightseeing tour bus. Unfortunately all the museum staff are on strike until April 8th 2024 so we didn't get to see or here much of the real history of Liverpool. This didn't stop us having fab few days. We will be back.

Stayed in March 2024

The breakfast was very basic. Ordered porridge probably the worst I have ever had… sorry

The location was fabulous very central

Stayed in March 2024

Our bathroom sink was very slowly draining from the beginning, the hroom telephone was not working properly- we discovered that when we tried to call the front desk about the sink. Also the next day the toilet roll holder fell off the wall. None of these issues were attended to although we told the front desk right away.

Breakfast was good with a lot of variety. The entire hotel was very clean. Our room was quiet and The beds comfortable.

Stayed in March 2024

Housekeeping was a bit poor. We were not left any towels what so ever on the second day and the tea/coffee was was not replenished. Breakfast was disappointing and not worth what they charge.

Good location and staff very friendly and helpful.

Stayed in March 2024

Lot of historical features

Excellent hotel and location, and lovely breakfast

Stayed in March 2024

Very central location and easy to find from the train station. Comfy bed and chilled atmosphere.

Stayed in January 2024

Nothing I can think of

I stayed for one night while in Liverpool to watch the mighty Reds in Anfield! This is a great hotel....its location is perfect, my room was very spacious and very clean and had everything I needed....the staff are very friendly and it was great value for money as I got a really good price! I would definitely stay here again!

Stayed in February 2024

In the basement but still a really nice room at it had two windows. Location really close to the nightlife in Liverpool. Good buffet breakfast. Fantastic property in historic old building

Stayed in March 2024

I do not recall

I like the location of the place, Very helpful and knowledgeable staff

Stayed in March 2024

Noisy Hovering outside our room 8.15 am on Sunday Morning. ( Room 501 ) Broken washbasin outlet plug Room ready for a bit of painting / touch up a few scuffs But Id say ‘Good’ overall considering the discount room price,

Location and Nearby NCP car park

Stayed in February 2024

Room was in the basement, no sign showing where to go for room number. Instead I had to follow sign for laundry basket storage. Shower a little too low (I am 195 cm tall).

Room very large. Relatively quiet although windows facing the main street. Shower good with plenty of hot water.

Stayed in February 2024

The toilet in my room not flushing was the only irritant.

The friendliness and professionalism of the staff was commendable! Nothing was too much for them.

Stayed in February 2024

Burnt Hash browns

Good character and facilities. Special mention to Caroline for helping us with everything.

Stayed in February 2024

Some of the decor could be fixed, like torn wallpaper etc

The bed was very comfortable, breakfast was nice

Stayed in February 2024

Fabulous staff! Clean and tidy!

Stayed in February 2024

Shower door didn't close properly, plug on sink didn't work

Breakfast had good choices, location great for walking to places we wanted to visit. Staff friendly.

Stayed in February 2024

Decor rather drab.

Friendly staff. Certainly went the extra mile.

Stayed in February 2024

Nothing

Good location and excellent value for money

Stayed in February 2024

Massive room. Very big and comfortable king size bed. Friendly staff, pool table in lounge. Very nicely situated, only a 5 minute walk from Liverpool ONE shopping center. Surprisingly quiet despite the traffic outside. We got a great deal for the King size room for the night too.

Stayed in February 2024

There were no servers at the bar.

Location. Cleanliness. Friendly and helpful staff. History of the building.

Stayed in February 2024

Clean. Friendly staff. Excellent value.

Stayed in February 2024

Some parts of the bathroom could have been a little cleaner.

The staff are super friendly and helpful.

Stayed in December 2023

The overall property was great. But, my first room had no working desk lamp so it was too dark to work. I was moved to a different room where the TV didn't work. Annoying experience of the rooms. Otherwise, the hotel was great.

Friendly staff, great facilities in the communal area - free wifi, coffee, different seating areas etc. Lovely feel to relax, work and meet colleagues.

Stayed in January 2024

Breakfast poor

Good location

Stayed in November 2023

Room was a bit dark (lighting) and the layout was a bit odd

Lovely people, comfy bed, excellent downstairs bar and games

Stayed in February 2024