1 James Street West, Bath, BA1 2DA, United Kingdom
#20 of 41 hotels in Bath
Guests' ChoiceBased on 6776 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.9
Staff
9.0
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 29 March 2024
Ian
United KingdomCould do with better pillows!
Very good location, great spa facilities, friendly and helpful staff
Stayed in March 2024
Reviewed: 29 March 2024
Louise
United KingdomNothing
Was set within walking distance to everything and staff was extremely helpful we went here for my daughters birthday and I ordered balloons for the room thought it was only going to be one balloon and we got into room and she had 5 balloons. A lovely happy birthday note chocolate simply things but go a long way.
Stayed in March 2024
Reviewed: 28 March 2024
Amanda
United KingdomNa
Great location clean and friendly staff
Stayed in March 2024
Reviewed: 28 March 2024
Lisa
United Kingdom1. The constant stench from the bathroom drains was quite unpleasant and made worse by the fact we could not draw fresh air in. We had it checked whilst we were out but didn’t have any follow up. We had to keep the bathroom door closed at all times, but the smells seemed to even be lingering on the curtains. 2. We could only get about 4 tv channels to work.
We loved our big room and the swimming pool and sauna area were beautiful. Every staff member we dealt with were lovely. The hotel was located within a short walk of almost everything and had good access to the No 4 and 41 buses for Odd Down Park n Ride.
Stayed in March 2024
Reviewed: 28 March 2024
Gia
United KingdomI could not sleep my bed matteress was too hard.
Food and service where amazing
Stayed in March 2024
Reviewed: 27 March 2024
Megumi
United KingdomToiletries were not enough, only having 1 sample size of lotion and shampoo for 2 people and so I had to ask for it The toilet seat was not very comfortable No coffee maker, only had instant coffee
Good location, 5-8mins to the train station & city centre A separate shower and bathtub in the bathroom Lots of restaurants and cafes nearby Love the sauna in the swimming pool
Stayed in March 2024
Reviewed: 26 March 2024
Nakul
United KingdomPool was a little cold the second day and very busy. No dressing gown or slippers to go down in. No dedicated jacuzzi, though a few jets in the pool.
Good sized room with luxurious bathroom; quite affordable by Bath standards. Comfortable bed. Heated pool downstairs with sauna, steam room and heated lounge chairs. Excellent central location.
Stayed in February 2024
Reviewed: 26 March 2024
Candice
United KingdomI loved everything.
Friendly staff, accommodating. Spacious, superior room with those useful extras… fridge, robes, safe, separate shower as well as bath.
Stayed in March 2024
Reviewed: 25 March 2024
Alan
United KingdomNothing!
Rooms are modern and spacious, coffee machine was a nice touch. Pool and other facilities (sauna, steam room ect) were amazing!
Stayed in March 2024
Reviewed: 25 March 2024
Amy
United KingdomThe pillows were too soft so went flat during the night causing shoulder pain
Location, staff and facilities were excellent
Stayed in March 2024
Reviewed: 25 March 2024
A
United KingdomNot much.
Comfortable rooms, nice bedding, great bathroom, good location, friendly staff.
Stayed in March 2024
Reviewed: 24 March 2024
Sharon
United KingdomParking was quite far away and expensive. Quite a bit of noise from other guests opening and closing doors
Spacious and well equipped room wih a large comfortable bed. Lots of extras included. Bath & shower were excellent
Stayed in March 2024
Reviewed: 24 March 2024
Leanne
United KingdomLovely hotel great location friendly staff
Stayed in March 2024
Reviewed: 24 March 2024
Stephen
IrelandBeds were not amazing and room was very warm but Air con worked well and made zero noise
Incredible facilities, Room was spotless clean and bathroom was big and spacious with a luxury touch
Stayed in March 2024
Reviewed: 24 March 2024
Weronika
United Kingdomearlier check out than most hotels
location, upgraded room, friendly stuff
Stayed in March 2024
Reviewed: 24 March 2024
Nick
United Kingdomgood location, quiet and comfortable
Stayed in March 2024
Reviewed: 24 March 2024
Alex
United KingdomNothing
Clean tidy good location and modern facilities.
Stayed in March 2024
Reviewed: 23 March 2024
Katie
United KingdomI felt like certain aspects of the pool/sauna area weren’t cleaned as regularly as they should have been!
Complimentary upgrade to a family room + other little touches for my mum’s birthday absolutely made this trip. Was also clean, comfortable and well decorated etc. Staff were all very friendly.
Stayed in March 2024
Reviewed: 22 March 2024
Jessica
United KingdomI suggest that they get Netflix on the tvs
I loved how our room was refreshed everyday and all the staff was overall lovely
Stayed in March 2024
Reviewed: 22 March 2024
Julia
United KingdomThe Manager was amazing. He really made the stay extra special. Enjoyed the gym and spa facilities. The bed was so so comfortable. Location was perfect in the heart of the city.
Stayed in March 2024
Reviewed: 21 March 2024
Zoelo
United KingdomNothing
The hotel was well appointed, clean & in a good location. The staff were lovely, efficient & friendly.
Stayed in March 2024
Reviewed: 21 March 2024
Chloe
United KingdomNothing
Wonderful stay at the Apex, spotlessly clean and staff were so helpful and welcoming. We stayed during the Bath Half weekend and the hotel was perfectly located, close to the start line and even kindly provided bottles of water for runners! Would definitely recommend, thanks for a great stay!
Stayed in March 2024
Reviewed: 21 March 2024
Ursula
United KingdomOnly complaint would be the sound proofing wasn't the best - I could hear someone returning back to the hotel in the early house but that can't really be helped.
The staff were friendly and helpful, the room was very comfortable and the bathroom was well fitted. I was staying in advance of running the Bath Half and the team had set up bags with water and protein bags for runners to wish them luck, it was a lovely touch and very much appreciated. We were so impressed that we've not booked to stay in the Edinburgh hotel when we're there next month.
Stayed in March 2024
Reviewed: 20 March 2024
Tracey
United KingdomNothing
Central to everywhere. Friendly staff Nice room
Stayed in March 2024
Reviewed: 20 March 2024
Lucy
United KingdomThe hotel is clean and modern in a great location. The pool facilities are lovely.
Stayed in March 2024
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