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Reviews of Apex City of Bath Hotel 4 stars

1 James Street West, Bath, BA1 2DA, United Kingdom

#20 of 41 hotels in Bath

Guests' Choice

Review score

Based on 6776 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.4

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.1

  • Free WiFi

    8.6

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Showing 151 – 175

  • Reviewed: 29 March 2024

    9.0
    Highly recommend as a base for exploring Bath
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Could do with better pillows!

    Very good location, great spa facilities, friendly and helpful staff

    Stayed in March 2024

  • Reviewed: 29 March 2024

    10
    Fantastic stay
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Was set within walking distance to everything and staff was extremely helpful we went here for my daughters birthday and I ordered balloons for the room thought it was only going to be one balloon and we got into room and she had 5 balloons. A lovely happy birthday note chocolate simply things but go a long way.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Na

    Great location clean and friendly staff

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    1. The constant stench from the bathroom drains was quite unpleasant and made worse by the fact we could not draw fresh air in. We had it checked whilst we were out but didn’t have any follow up. We had to keep the bathroom door closed at all times, but the smells seemed to even be lingering on the curtains. 2. We could only get about 4 tv channels to work.

    We loved our big room and the swimming pool and sauna area were beautiful. Every staff member we dealt with were lovely. The hotel was located within a short walk of almost everything and had good access to the No 4 and 41 buses for Odd Down Park n Ride.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Overall great
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I could not sleep my bed matteress was too hard.

    Food and service where amazing

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night

    Toiletries were not enough, only having 1 sample size of lotion and shampoo for 2 people and so I had to ask for it The toilet seat was not very comfortable No coffee maker, only had instant coffee

    Good location, 5-8mins to the train station & city centre A separate shower and bathtub in the bathroom Lots of restaurants and cafes nearby Love the sauna in the swimming pool

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Pool was a little cold the second day and very busy. No dressing gown or slippers to go down in. No dedicated jacuzzi, though a few jets in the pool.

    Good sized room with luxurious bathroom; quite affordable by Bath standards. Comfortable bed. Heated pool downstairs with sauna, steam room and heated lounge chairs. Excellent central location.

    Stayed in February 2024

  • Reviewed: 26 March 2024

    10
    It was a fantastic short stay and I’m sure I shall be booking the Apex again in future.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I loved everything.

    Friendly staff, accommodating. Spacious, superior room with those useful extras… fridge, robes, safe, separate shower as well as bath.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Luxury, Modern and very convenient!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing!

    Rooms are modern and spacious, coffee machine was a nice touch. Pool and other facilities (sauna, steam room ect) were amazing!

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were too soft so went flat during the night causing shoulder pain

    Location, staff and facilities were excellent

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    A good choice for visiting Bath.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not much.

    Comfortable rooms, nice bedding, great bathroom, good location, friendly staff.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    High quality stay ideal for visiting the city centre
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Parking was quite far away and expensive. Quite a bit of noise from other guests opening and closing doors

    Spacious and well equipped room wih a large comfortable bed. Lots of extras included. Bath & shower were excellent

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Lovely stay in a perfectly located hotel
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely hotel great location friendly staff

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    Very pleased
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Beds were not amazing and room was very warm but Air con worked well and made zero noise

    Incredible facilities, Room was spotless clean and bathroom was big and spacious with a luxury touch

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    earlier check out than most hotels

    location, upgraded room, friendly stuff

    Stayed in March 2024

  • Reviewed: 24 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    good location, quiet and comfortable

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    Bath overnight stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean tidy good location and modern facilities.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    Great location, great hotel. Would recommend.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    I felt like certain aspects of the pool/sauna area weren’t cleaned as regularly as they should have been!

    Complimentary upgrade to a family room + other little touches for my mum’s birthday absolutely made this trip. Was also clean, comfortable and well decorated etc. Staff were all very friendly.

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I suggest that they get Netflix on the tvs

    I loved how our room was refreshed everyday and all the staff was overall lovely

    Stayed in March 2024

  • Reviewed: 22 March 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The Manager was amazing. He really made the stay extra special. Enjoyed the gym and spa facilities. The bed was so so comfortable. Location was perfect in the heart of the city.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Mini Break in Bath
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The hotel was well appointed, clean & in a good location. The staff were lovely, efficient & friendly.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Wonderful stay at the Apex, spotlessly clean and staff were so helpful and welcoming. We stayed during the Bath Half weekend and the hotel was perfectly located, close to the start line and even kindly provided bottles of water for runners! Would definitely recommend, thanks for a great stay!

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only complaint would be the sound proofing wasn't the best - I could hear someone returning back to the hotel in the early house but that can't really be helped.

    The staff were friendly and helpful, the room was very comfortable and the bathroom was well fitted. I was staying in advance of running the Bath Half and the team had set up bags with water and protein bags for runners to wish them luck, it was a lovely touch and very much appreciated. We were so impressed that we've not booked to stay in the Edinburgh hotel when we're there next month.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    9.0
    Enjoyable experience
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    Nothing

    Central to everywhere. Friendly staff Nice room

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Lovely, relaxing stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is clean and modern in a great location. The pool facilities are lovely.

    Stayed in March 2024

Showing 151 – 175

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