Nothing really

Great location near to the city centre and within easy walking distance of Bath Spa train station. We liked the pool, jacuzzi and steam room. We also liked that the cards for the room were made of wood.

Stayed in April 2024

Things were a bit dusty - the kettle and refreshments area and the TV.

Stayed here before and wanted to return to show it off to my husband. Had a relaxing stay, loved the size of the bed and the bathroom with separate bath and shower. The room is spacious and TV is large enough to lounge on the bed and watch comfortably. The hotel even left me a little birthday note and a bar of chocolate 😍

Stayed in April 2024

The noise at night from outside.

The feel of it and the space.

Stayed in April 2024

The hotel was lovely. We were upgraded to a family room. Everything was clean. Beds were comfortable and the location was great, right in the centre of the city.

Stayed in April 2024

nothing, we have stayed here before and will return!

perfect location for exploring Bath, only snag is the lack of parking. Very comfortable bed, and large double room (big enough for one more bed, we estimated) Hotel seems well insulated from outside traffic noise.

Stayed in April 2024

We celebrated my mom's birthday and decided to visit Bath for one night. I had emailed prior to request some balloons and a cake, and upon arrival, we received an upgrade to a family room which took us by a pleasant surprise! The room was spacious and very comfortable, upon entering we found the balloons and the cake already staged, we were also greeted with some bath scented salts and a hotel chocolate which was a cute addition. The staff were extremely pleasant and everyone was very friendly. The price was very affordable, and we could not believe the quality of the hotel for such price. Thanks to everyone for making my mom's day special!

Stayed in March 2024

Great location! Staff went above and beyond for our group - thank you.

Stayed in April 2024

The plastic bag for the litter bin is too small.

Great location, clean and tidy room.

Stayed in April 2024

A very comfortable stay with friendly and helpful staff. Ideal for exploring Bath for the weekend. The mini fridge was really useful and I liked being able to get fresh milk for our room.

Stayed in April 2024

No onsite parking.

Very friendly and welcoming hotel. Room was very comfortable and very clean.

Stayed in April 2024

1. Absence of 24 hour room service 2. Wider breakfast selection especially for vegetarians.

Room was spacious and location was excellent Staff were kind and courteous. Bathroom was decently spaced.

Stayed in April 2024

I didn't like that I was given a big folder in the restaurant to figure out what was suitable for a Coeliac. The menu should be marked GF (gluten Free) beside meals that are suitable.

Stayed in April 2024

nothing

I have stayed in Apex Hotels many times in London but this was our first time staying at Apex City Bath. The hotel is perfectly located and the staff as in all other Apex Hotels we have stayed were super helpful, welcoming and professional. Unfortunately we did not have time to use the Spa facilities this time but they looked great. As I have come to expect from the Apex group of hotels the rooms were spotless and well appointed. We will be back!

Stayed in March 2024

Staff were exceptional,

Stayed in March 2024

Didn’t have enough time in it

Clean and lavish Staff were helpful and friendly

Stayed in April 2024

Nothing

Amazing hotel,, loved the spa facilities,, enjoyed the pool,,, great staffs , good location,, easy to access to all amenities,,, amazing, amazing,,, definitely come back

Stayed in March 2024

The breakfast was £15 pp so we skipped that.

The pool here is brilliant. Location is right in the centre so you can walk everywhere. Rooms were nice and staff very friendly.

Stayed in April 2024

Great location to explore bath on foot, cleanliness, size of the rooms, wifi connection worked well (I had to attend to some video calls), lobby facilities was great for working, we opted for breakfast there and we were satisfied with the variety of selections

Stayed in April 2024

The air conditioning didn't seem to be working, which wasn't particularly an issue given the time of year but would be worth looking at before the summer comes around.

The room was very clean, comfortable, spacious and had all the essential amenities. I didn't have time to utalise the spa facilities unfortunately, but it makes great value for money.

Stayed in April 2024

I was looking forward to breakfast and enjoyed the fresh fruit and yoghurt, the small pastries and a coffee pot to my table (so not from a machine, thankfully) but I think the chef had a bad day in the kitchen as my omelette (freshly cooked to order) was very disappointing; the texture was rubbery and it looked grey around the edges so goodness knows what happened there, but definitely not very enjoyable!

Chose this hotel for it's modern style and location, easily walkable from the train station and close to places of interest. Very welcoming, helpful staff, happy to let me leave luggage early on the day I arrived and also the following morning after checking out. Liked the bedroom (altho the only view was onto other room windows so had to keep the blind down) with a fridge and very comfortable bed.

Stayed in April 2024

No parking

Staff greeted us with enthusiasm, room was lovely and spacious, everything was modern and clean. Location was lovely and central. Loved the fact that we were offered fresh milk for the room!

Stayed in April 2024

Bed was slightly uncomfortable for the price paid

As soon as you arrive the staff are very attentive. Great check in staff and polite.

Stayed in April 2024

Nothing

Facilities compared to other hotels in area

Stayed in April 2024

Nothing

The hotel was amazing with massive room, coffee machine and all snacks. The room was so clean and cozy and i like the duck toy which in the room and the hotel told me i can take it ( i love it). Spa and gym is amazing with lovely pool and sauna. Located in the middle of Bath i can walk easily 5m to bath centre and Rome bath spa. Totally love this hotel. Will comeback in the future xx

Stayed in April 2024

Swimming pool a little cold.

Clean.great facilities. Balcony.spacious.very roomy.airy.great size bathroom.great size bed just a little soft. Exceptional staff. Catered every need. Lovely sauna steam room..Swimming pool a little cols. Great location. One of the Best hotels ever in UK.x

Stayed in April 2024