20 Hallam Street, Westminster Borough, London, W1W 6JQ, United Kingdom
#283 of 1,016 hotels in London
Guests' ChoiceBased on 3185 hotel reviews
8.3Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 8 May 2024
Brian
IrelandGreat & friendly staff, great location and very happy with. Have stayed before and definitely would again.
Stayed in April 2024
Reviewed: 7 May 2024
Sandy
United KingdomNo full breakfast and bed was hard
The room was spacious
Stayed in May 2024
Reviewed: 7 May 2024
Chris
United KingdomThe central location was excellent, the room was clean and spacious and it was very good value for money considering its location.
Stayed in May 2024
Reviewed: 6 May 2024
Charlotte
United KingdomPillows are paper thin.
Nice size. Quiet.
Stayed in May 2024
Reviewed: 5 May 2024
Nh
United KingdomMaybe if there was hair conditioner available, but the shampoo was good
Staff, location, facilities
Stayed in May 2024
Reviewed: 5 May 2024
Oleksandr
LuxembourgYou depend on a shuttle bus.
A great value for money. There is a nice restaurant.
Stayed in May 2024
Reviewed: 4 May 2024
Lynn
United KingdomYou list the breakfast as being continental which we have enjoyed in the passed only this time there was no consideration for diabetics who should not have just jame or marmalade also not everyone likes yogurts you had not even made arrangements to have a toaster there or any thing different there was no meats or cheeses or little crusty cobs laid out like before and no cerials for those who are don't like or can not eat croissants as this is the only meal you provide it was a great disappointment
Room was in a great location and room was perfect for us
Stayed in May 2024
Reviewed: 4 May 2024
Cat_r
AustraliaVery surprisingly even though we were inthe 4th floor the building vertebrates the subway noise which goes underneath every couple of minutes. Thankfully the subway stops around midnight so we had a few hours quiet sleep.
Very good size room for London. Nice bathroom with good facilities. Staff were very friendly and the location for what we required was good.
Stayed in May 2024
Reviewed: 2 May 2024
Nh
United KingdomNothing!
Location and cleanliness
Stayed in April 2024
Reviewed: 1 May 2024
Ardeshir
United KingdomThe only comment is about a very strange noise in this specific room, like tram passing buy, which woke me up in the midnight. No water for drinking in the room.
Location was excellent, very clean, modern room, facilities were excelent, Mr.Abdul the receptionist very welcoming and supportive, smooth registration.
Stayed in April 2024
Reviewed: 30 April 2024
Siân
United KingdomVery minor issue which didn’t bother us, as it was almost like white noise (perfect for some families!) but this could bother light sleepers - we realised we were directly above the Underground. Nothing can be done, again we did not find it a nuisance but some people might not like that.
Really modern, very clean and classic design.
Stayed in April 2024
Reviewed: 30 April 2024
Georg
SwitzerlandVery basic breakfast
Good location, good room, friendly staff, good price
Stayed in April 2024
Reviewed: 29 April 2024
Martha
MexicoThe breakfast isn’t good. They only give you one bag with one crossaint, one small juice’s bottle and one yogurt. We are expecting a buffet breakfast
Excellent location, spacious room
Stayed in April 2024
Reviewed: 29 April 2024
Gamze
United KingdomAvoid staying at first floor as you can’t sleep because of the noise of the metro it’s so annoying
It was really nice and clean, huge bathroom and comfy beds. Location is perfect, close to metro
Stayed in April 2024
Reviewed: 27 April 2024
Graham
IrelandThe breakfast was poor
Location, clean and nice staff
Stayed in April 2024
Reviewed: 26 April 2024
Aharon
United KingdomBreakfast was virtually non existent and pretty dismal
Facilities were good
Stayed in April 2024
Reviewed: 25 April 2024
Angelos
Cyprus...
Stayed in March 2024
Reviewed: 24 April 2024
Andrean
BulgariaIt was cold in the room and cannot change the temperature. Also I don't like that after 23 you need to ring the bell and to wait somebody to open the main door - we are not in jail!
Comparing to the rest of the hotels in this part of London, the hotel is competely new, spacious and very well maintained. It is 5 minutes walking from Oxford Circus. Really recommend it - you cannot find better place in this district.
Stayed in March 2024
Reviewed: 23 April 2024
Nadine
IsraelThe hum of the underground running underneath the hotel was a little disconcerting on the first day. After that we didn't even notice it.
Staff were wonderful. Great location, only a short walk from Oxford Circus.
Stayed in April 2024
Reviewed: 23 April 2024
Naomi
United KingdomI was rather disappointed by the breakfast which was a paper bag with a yoghurt, sugary juice drink and a plastic wrapped croissant. Coffee was served in paper cups. So much waste was created by our three breakfasts. I expected a full cooked breakfast and at the very least a buffet as I needed to fuel up for my Marathon run. The room also had an issue with noise as the London Underground was extremely noticeable at least once every hour. Started up as early as 04:30 am and interrupted sleep. Despite my request for three single beds and booking 8 months in advance we were given two beds and one fold out armchair bed. Very noisy and creaky and thin mattress.
Spotless room which was of a decent size for all three of us. The main beds were very comfortable and bathroom shower was lovely. Sparkly glass in the shower! Great location and staff allowed us to leave our luggage whilst I ran the London Marathon.
Stayed in April 2024
Reviewed: 22 April 2024
Clarke
United KingdomJust a personal preference, I found the bedroom far too hot so didn’t sleep very well. The breakfast was pretty disappointing. Brown paper bag with a yogurt & a croissant and a bottle of orange juice. Not generally what I would expect from a “boutique “ hotel.
The location was great for us. We were there to watch our daughter run the London marathon. The staff were fantastic with their travel advice. Couldn’t fault them at all.
Stayed in April 2024
Reviewed: 22 April 2024
John
United KingdomBreakfast was shocking !my wife did the marathon and we had a muller yoghurt a , a drink and a cheap nasty croissant (in a brown bag) Very disappointed
Immaculate rooms and cleanliness
Stayed in April 2024
Reviewed: 18 April 2024
Tareq
JordanThe noise from the underground
The hotel was very clean and the room was very big compared to others in london
Stayed in April 2024
Reviewed: 17 April 2024
Meri-maat
United KingdomThe sound of the nearby underground trains was noticeable, but I daresay after a period of time it would blend into the background only, our stay wasn't long enough for this to happen!
The room was spacious and comfortable, clean and fresh. Bed cosy and warm. The usual collection of teas and coffee were available. Staff were friendly and helpful.
Stayed in April 2024
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