The staff at check in and check out , the were not rude but just not interested, I asked for water after checking in and he was nearly talking me out of it as there was a cost which I was happy to pay, When checking out the girl called the room at 11.09 to say we were late checking out, I asked her was the room booked for tonight to which she said no so why the rushed checkout ? Other than that it is a great hotel for shopping location location. Location I would recommend your team smile but that’s just me 😁

Last minute find , big comfy rooms , had read the reviews on noise of trains but it stopped at 12 so no problem there, the bathroom was fab the room clean and very nice decor, would recommend

Stayed in December 2023

The pillow was not great, offered no support, and my neck hurt. The room doesn't have a full-length mirror or anywhere you can dry and style your hair in front of the mirror, a bit awkward for two women! The mirror in the wardrobe door is useless because you can't stand in front of it. The shower looked lovely and modern but the pressure was low. We were on 5th floor. We would feel the vibrations of the underground trains, but it didn't bother me, though. Breakfast was a bag containing a fruit corner yoghurt, orange juice, and a croissant. No cooked option or toast, but I knew that when I booked.Tea of coffee was available.

9yrs since we stayed here, and it has been beautifully refurbished, modern and stylish, spotlessly clean. It is in an ideal location close to Oxford Circus.

Stayed in December 2023

Would have liked a large bed instead of 2 singles

Fantastic location. Quiet road but close to main stations

Stayed in December 2023

The only disadvantage to mention, my room was on the ground floor and I could hear/feel underground train running regularly ). I guess it's normal for Central London.

Location is wonderful, just a short walk from Regent Street! Staff was welcoming. Great spacious room with comfy bed and everything needed. Bathroom was sparkling brilliantly with cleanliness! Impressive!

Stayed in December 2023

Breakfast was a bad joke and the noises from other rooms could be heard all the time

The location is great

Stayed in December 2023

Breakfast is not great, but it is not bad.

Very good and comfortable, clean

Stayed in December 2023

Breakfast could of been a bit better for a £270 a night hotel. Just a brown bag with croissant and a yogurt. Eventhough nice

Beautiful building and very lovely rooms

Stayed in December 2023

Being charged £30 for an early check in even though the room was already ready

Well located and clean

Stayed in December 2023

Noise of clanging outside the hotel around 4am Tues 5th Dec. Went on for about 45 minutes. Nothing the hotel can do about it but let's you know your in London

Pretty much everything was perfect. The room was a TARDIS, with the cleanest bathroom I've seen in a hotel. Spotless!!! The coffee/tea was high quality. The staff were incredibly helpful and patient. I would recommend this hotel to anyone wanting a little bit luxury at an affordable price.

Stayed in December 2023

There was noise from the tube train even from the 5th floor.

Great hotel, nice location 15 min walking distance to oxford street. The room was preety large and very clean. Every day the staff organized our room and changed towels.

Stayed in December 2023

Very noisy. You can constantly hear (and feel) the tube running underneath the hotel, as well as pretty much everything happening around the room

Beautiful and big room, great location and kind staff

Stayed in December 2023

The rooms should have been soundproofed better. One night the neighbors had a long, loud argument after midnight and we could hear every word. We were also kept awake by simple conversations from both neighboring rooms.

The room was clean and large. The bathroom was very nice.

Stayed in December 2023

Well located

Stayed in November 2023

Very poor breakfast . Ridiculous

Nice location. Good service and nice rooms .

Stayed in October 2023

Only one pillow on the bed which was very flat. Bed otherwise was comfortable. Flush on toilet behaved strangely.

Big, tasteful and homely room which was spotlessly clean. Great location, friendly welcome and clean and well presented communal areas.

Stayed in November 2023

Small thing - hear the tube a bit

Enjoyed the stay to the fullest - location, welcoming people and a cozy room with great and newly refurbished bathroom with tub. Great price

Stayed in November 2023

The breakfast isn’t great. It’s pre packed and there is no hot food. I should have researched this before.

The staff were lovely and the room was perfect.

Stayed in November 2023

The shower was in a different place than the toilet "French type", which was kind of inconvenient.

The location was very good. A few minutes away from Goodge St underground station and working distance from Oxford and Regent streets. Very quite yet several pubs, restaurants and branch in the area.

Stayed in November 2023

Don’t pay for breakfast it’s not worth it at all , nice cafes are just around the corner . They charge for early check in / out even if rooms are ready . No mini bar/bottled water ( bring your water bottles) if you’re not comfortable drinking tap water .

Clean Room

Stayed in November 2023

when the tube is active, you hear a soft rumble very often... we were on 2nd floor so was not that disturbing, but if you want silence, this is not for you! tube aside, the location is very quiet especially during the night. one thing I didn't like is that even with the heater completely off, and window closed, the place is too hot to sleep comfortably. And that was around mid November... To sleep comfortably we had to open the window a bit and keep the heater off.

location is great, you're walking distance from many places like Soho, Piccadilly square, British Museum.. and very close there's a tube station. Beds were comfy, bathroom well done, great shower and overall comfort.

Stayed in November 2023

Great room in a great location - will come again.

Stayed in November 2023

Breakfast. It was scanty and the breakfastroom was not very cosy. There is a rumbling sound every few minutes as if the underground passes by, right beneath the hotel. As since we didn't hear this sound outside the hotel we decide that it was probably caused by the hotels' elevator.

We liked the location though a bit nearer to a undergroundstation would have been even better. Breakfast was not very impressive.

Stayed in November 2023

The doors slamming all the time.

Stayed in September 2023

The pillows were not comfortable

Excellent location

Stayed in November 2023

You can hear the tube trains Not good when you want to sleep

Location Clean Price

Stayed in November 2023