Interior is very tired and dated, the bathrooms are small with nowhere to store anything. No housekeeping service available so there were no fresh towels or refills of tea / milk etc. Found it tricky to navigate around the building and there is only one tiny lift. The floors in the pool changing rooms and showers were filthy, and most of the carpets in the hotel required a good vacuum, didn’t see a cleaner the whole weekend we were there.

Used as a base for visiting friends. Overall does what it says on tin, but atmosphere around the whole place is soulless and lacking in any vibrancy or warmth. Kids enjoyed the pool, had a good meal in the Italian (didn’t try any other dining options). Staff were generally efficient and friendly.

Stayed in February 2024

Decor very dated could do with a freshen up

It is very central in Aviemore, great location and lots of activities to do at the hotel or near by

Stayed in February 2024

As above

Thought £388 for two nights for a small family room with old decor is expensive. A glass of red wine, pint of lager and two fruit shoots £19 is very expensive. Swimming good but needs modernised. We did have a great time and the facilities are good

Stayed in February 2024

Very sparse staffing in the Highland reception.

Breakfast very old fashioned. High protien options would be appreciated.

Stayed in January 2024

Only negative is the main lift at the ski hill didnt work so the ski hill was running at very reduced visitor capacity so its a lottery to get on the hill.

Onsite activities great for kids, nice location, Aviemore offers all the services for a short break. If you decide to dine out with hotel, best to pre book as restaurants fill up fast.

Stayed in February 2024

Pillows

Breakfast Facilities Handwash Location

Stayed in February 2024

Beds need new mattresses. Cinema wasn’t open which was disappointing

Breakfast was good and we enjoyed the pool and soft play

Stayed in February 2024

Resort was pretty quiet and a short walk from the train station

Restaurant was very good for dinner &breakfast. Leisure centre was very good with large pool with steam room & sauna with ample loungers to chill out. Had a deluxe double room which was a good size with couple of comfy chairs.

Stayed in February 2024

It's a bit dated but doesn't take away from having a nice family trip.

We went with low expectations given the reviews but exceeded our expectations. Facilities were good, pool area great (with a slide), kids loved the soft play and clean rooms. Most staff were friendly and attentive. Good value for money (we were 340 for 2 nights (Fri & Sat)) I can see how people may be disappointed if they had paid 250/300 a night.

Stayed in February 2024

Rooms a bit dull

Good location

Stayed in February 2024

Cracked wash basin. Dark corridor where lights didn’t come on until we had moved down it! Quite unnerving.

Lovely restaurant for dinner

Stayed in February 2024

Lack of parking spaces. Breakfast was cold.

Location

Stayed in February 2024

Spa, pool, sauna, dinner

Stayed in February 2024

The room is slightly dated is all, still a great stay.

It is an ideal couple of night getaway for a small family , it was myself , partner and two year old - on site there is soft play , a swimming pool , cinema , nearby a wildlife park featuring polar bears. On site there is a decent enough Italian restaurant which is my son’s favourite type of food. Would recommend for couples with young kids.

Stayed in January 2024

Lots. On the basis of the price and marketing - I was expecting a lux experience, but that, it isn't. My room, although comfortable enough - was dated - and the public areas, corridors etc are really shabby. The gym (something I was looking forward to) was really poor, small, claustrophobic - and the sauna and steam room had more of the feel of a large public baths than an upmarket hotel. There was supposed to be an upmarket shopping experience on site, but that was closed. Tbh it isn't really a full service hotel. I had thought that this might be where the skiing crowd hang out - but no, apparently, they are all up a step in private chalets (I discovered, chatting to a few I met in town).

The staff were generally either excellent (eg at reception and on the bar), or at least good enough (breakfast service was slow but ok). My room was comfortable and clean, but fittings etc dated. Aviemore is a very good location, and for sure, this hotel is much better than a direct competitor nearby in Colyumbridge. The breakfast was good.

Stayed in January 2024

Cafe at the soft play wasn’t open. Was busy and everyone was looking for a coffee, or juice. Breakfast had a good selection but the cooked breakfast was quite cold.

Good size of room. Clean towels daily. Soft play, swimming and the gym were all great.

Stayed in January 2024

Tired looking in rooms and in the leisure facilities. Gym disappointing compared with pictures. Breakfast- appreciate buffet style always a challenge, but cooked elements only lukewarm at best.

Good for young children with facilities which as pool, outside playground and soft play area. Staff were good in the main - friendly and helpful.

Stayed in January 2024

Slightly dated but not a massive issue given the price.

Enjoyed access to the pool and sauna. Hotel was quiet and relaxed

Stayed in January 2024

Lot of facilities closed for refurbishment And no communication regarding this That was poor

Room and staff superb

Stayed in January 2024

Needed maintenance daily to top the hot water from the tap and shower up.Bit annoying when we wanted showers first thing or last thing at night.

The room was good for me and my daughter to stay in for 3 nights.Two single beds were comfortable and the room was nice and warm and very quiet even beside the car park that was directly in front of our window.

Stayed in January 2024

Nothing

Friendly and efficient staff. Location location location. Facilities such as bar with large Screen for football matches. Snow and fab walks

Stayed in December 2023

Breakfast meat was barely warm. First day my coffee came out after I finished eating. Second day I got my coffee faster. Men’s toilets and showers were closed at the pool. That is unacceptable to expect a man to not have to run to his room to use the toilet when he is swimming on the other side of the hotel.

Clean and comfortable

Stayed in January 2024

Bedding (it wasn't soft making it uncomfortable to sleep under). I found it too cold in the room. I was missing hooks in the room. No enough plugs. Jaccuzi wasn't on :(

Great location, swimming pool/soft play under the same roof. They gave us a room really close to the swimming pool (could go in my flip flops). Great size of the room. Sauna/steam room was a bliss.

Stayed in January 2024

Lots off things closed and not working

Loved the location warm and clean

Stayed in January 2024

The flat screen TV remote did not work on first getting into the room. The shower could not reach a warm enough temperature no matter how long it was left running. There were electrical sockets that were not properly fixed into the wall.

The room was very stylish, with good lighting, comfortable chairs and a good bed. There was typical tea and coffee facilities and a flat screen TV.

Stayed in January 2024