64-66 Ebury Street, Westminster Borough, London, SW1W 9QD, United Kingdom
#289 of 878 B&Bs and Inns in London
Guests' ChoiceBased on 1224 hotel reviews
7.7Cleanliness
7.9
Comfort
7.9
Location
9.4
Facilities
7.5
Staff
8.8
Value for money
7.6
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 December 2023
Jacqueline
United KingdomVery close to Victoria station and tube
Stayed in December 2023
Reviewed: 29 November 2023
Agnieszka
United KingdomOn our last day there was a leak in the bathroom that was going through the halogen light and it woke us up.
Very nice and polite staff, lovely ladies that prepared breakfast.
Stayed in October 2023
Reviewed: 26 November 2023
Scott
United KingdomIdeal location very friendly staff.
Stayed in November 2023
Reviewed: 25 November 2023
Foxnala1
United KingdomRooms are rather bare and would benefit greatly from some form of decorations.
The Breakfast service was great.
Stayed in November 2023
Reviewed: 23 November 2023
Laura
United KingdomThere were a lot of stairs up to our room but it was good exercise 🤣
Staff were very friendly and helpful. Breakfast was lovely. The location was perfect.
Stayed in November 2023
Reviewed: 23 November 2023
Dean
United KingdomPillow like a brick. Not so good selection of breakfast left in apartment. As previously stayed
Location is very good for walking into Westminster, Buckingham Palace & the Parks etc
Stayed in November 2023
Reviewed: 22 November 2023
Yi
SingaporeNo lift and tiny stairs. Wish there was a kettle in the room.
Love the breakfast!
Stayed in November 2023
Reviewed: 17 November 2023
Christine
United KingdomLocation excellent, comfy bed. Good value
Stayed in November 2023
Reviewed: 13 November 2023
Susan
United KingdomHaving stayed here before , was very disappointed with our room this time . The beds weren’t very comfortable and the bathroom was quite small and the door didn’t shut properly .
Ideal location , few minutes walk from Victoria tube station . Good breakfast , plenty of choice .
Stayed in November 2023
Reviewed: 12 November 2023
Neil
United KingdomGreat location, lovely old building and great facilities
Stayed in November 2023
Reviewed: 12 November 2023
Kim
AustraliaThe bed was very hard and pillow too flat
The location was perfect - close to all major transport hubs and Buckingham palace. The water pressure in the shower was amazing!
Stayed in November 2023
Reviewed: 10 November 2023
Stephen
United KingdomThe blind in the bedroom wasn’t working so it wasn’t possible to open it. The bed mattress was a little soft.
Great location. Very clean. Good breakfast options. Nice bathroom.
Stayed in November 2023
Reviewed: 8 November 2023
Diane
United StatesRoom cleaning wasn't up to standard. It seems good help is hard to find.
Reception and Breakfast staff were wonderful.
Stayed in October 2023
Reviewed: 7 November 2023
Chris
AustraliaIt was cramped and the housekeeping was erratic.
Location was excellent and close to the Tube.
Stayed in October 2023
Reviewed: 5 November 2023
Natasha
United KingdomOur standard double room had an en-suite that had been built into a cupboard, and the door could not be closed from the inside! The bed was very hard. The studio that my daughter stayed in was much better equipped and more comfortable, with a proper en-suite.
The staff were very friendly and helpful. We were offered the cooked breakfast for all 3 of us, even though our daughter only had the continental breakfast included with her room. The breakfast was cooked fresh to order. The location is excellent and the property was very affordable.
Stayed in October 2023
Reviewed: 5 November 2023
Tanja
Finland-
Nice and clean place, friendly personnel, breakfest in the room.
Stayed in October 2023
Reviewed: 2 November 2023
Jana
United StatesNo parking
Stayed in October 2023
Reviewed: 30 October 2023
Saunders
United KingdomNo plugs in bathroom.
Well designed family room, plenty of room for 2 adults and 2 children. Beds very comfortable. Clean room. Tea & coffee available in lounge 24 hours. Location very close to tube and restaurants etc. Staff friendly. Breakfast excellent, cooked to order. Would go back.
Stayed in October 2023
Reviewed: 27 October 2023
Michelle
AustraliaStaff were friendly and welcoming. Great central nice safe location.
Stayed in October 2023
Reviewed: 24 October 2023
Lena
SwedenThe bathroom solution was less than optimal with no door to the facilities (only a glass sliding door separated the toilet from the room) making for no privacy or stoppage of moist from the shower
The BnB is located in a lovely area and has amazing staff!
Stayed in October 2023
Reviewed: 20 October 2023
Ellen
CanadaNo towel racks in bathroom; bathroom door didn't close
Room, breakfast, location, staff, cleanliness, hair dryer
Stayed in October 2023
Reviewed: 18 October 2023
Sandra
United StatesToo small
Nice and clean
Stayed in October 2023
Reviewed: 15 October 2023
Nicola
United KingdomLittle bit chilly as the temperature dropped but duvets lovely and warm.
Lovely, welcoming staff. Excellent location. Great breakfast, cooked in front of us.
Stayed in October 2023
Reviewed: 14 October 2023
Carol
United KingdomThe bathroom door didn’t close properly
Good location
Stayed in September 2023
Reviewed: 12 October 2023
Stephen
United KingdomThink the standard of housekeeping could be much better and there was only 1 bedside table.a small kettle would be a useful addition.
Breakfast was good.location was very good and the staff were helpful and pleasant
Stayed in October 2023
Essen, Germany
Lee Vining, USA
Trogir, Croatia
Gulhi, Maldives
Portland, USA
Paris, France
Cebu City, Philippines
Le Robert, Martinique
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content