119 Exchange Street, Portland, ME 04101, United States
#1 of 25 hotels in Portland
Guests' ChoiceBased on 250 hotel reviews
9.1Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.3
Staff
9.5
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 29 April 2024
Vanessa
United StatesN/A
Very updated and centrally located to be able to walk to anything needed
Stayed in April 2024
Reviewed: 23 April 2024
Penny
United StatesAt the union restaurant our bread came out frozen. They Gave us another one.I got a double burger asked for single. Asked for a side of bacon that came out later.
The front desk guy was very pleasant.The valay people were great
Stayed in April 2024
Reviewed: 14 April 2024
Kenneth
United StatesFriendly staff, hotel beautiful inside and out
Stayed in April 2024
Reviewed: 9 April 2024
Cynthia
United StatesWould be helpful to provide wifi information in the room.
Loved everything
Stayed in April 2024
Reviewed: 19 March 2024
Kellin
United StatesThere were renovations during our stay, but they did move our room with a free upgrade so we were more comfortable. I also like complimentary coffee and water in the lobby but there wasn't...but these are minor things.
This is an ideal location to walk or bike around all of downtown Portland. It was safe for me to walk at night as a woman, alone, down Market, Commercial streets, etc. I also LOVED the free shuttle service from 3:00 -11:00.
Stayed in March 2024
Reviewed: 19 March 2024
John
United StatesInternet did not work.
Very clean and staff very helpful.
Stayed in March 2024
Reviewed: 3 March 2024
Danielle
United StatesPrice
Location
Stayed in March 2024
Reviewed: 29 February 2024
Andy
United StatesThere was off-season construction going on while we were there. It did not detract from the total experience, but it was definitely present. Especially the dumpster right outside our window! But renovations need to happen, and the off season is a great time to do them.
Perfect location! Steps away from pretty much everything. 1 block from the heart of the Old Port, about a 10 minute walk from the State Theater.
Stayed in February 2024
Reviewed: 22 February 2024
Beth
United StatesThe staff was very engaging and personable. Great service. Good vibe everyone was :-) love the shuttle to the restaurants. Would recommend and would stay again.
Stayed in February 2024
Reviewed: 13 February 2024
Carol
United StatesRhythmic humming sound in the bedroom from the HVAC system, I guess
almost everything
Stayed in January 2024
Reviewed: 8 February 2024
Betsy
United StatesBeautiful place! Great location, super cool hotel - nothing not to love!
Stayed in January 2024
Reviewed: 28 January 2024
Diane
United StatesNothing
Great location, friendly staff. Excellent services ( shuttle)
Stayed in January 2024
Reviewed: 9 December 2023
Amallett
United StatesOur room is right next to the elevator but it is ok
Location
Stayed in November 2023
Reviewed: 10 November 2023
Jolynmullin
United StatesIt seemed like the cleaning staff left their trolleys out in the halls for most of the time. It just makes the hotel hallways look grungy.
The Press Hotel was in a great location. Not too far of a walk for different areas. The hotel was very nice. The rooms were a good size and very clean. The bathroom was nice. The restaurant had very good food. The staff was helpful.
Stayed in November 2023
Reviewed: 2 November 2023
Laura
United StatesHad a bit of trouble with follow through on one request.
We loved everything about the hotel and the staff.
Stayed in November 2023
Reviewed: 19 September 2023
Kristin
United StatesN/A
We love the Press hotel and have stayed here twice in the summer around my birthday.
Stayed in August 2023
Reviewed: 9 September 2023
Matthew
United StatesNothing
Decor was beautiful! And the room was very homey and luxurious. My fiancée loved the robes.
Stayed in September 2023
Reviewed: 6 September 2023
Karyn
United StatesPerfect location for walking around Portland; creative and cohesive theme; friendly and efficient staff. Would definitely visit again.
Stayed in August 2023
Reviewed: 15 August 2023
Candice
United StatesThe bathroom door wouldn’t close, almost if it was bolted to the hinge askew or something. Looking at the threshold, we could see the scrapes the door made over who knows how long. It definitely seemed like an ongoing issue. Maybe just a feature of the room? It was the only odd thing. Also, somewhat bothersome that it’s valet only. We’d left some things in the car after valeting, but didn’t want to put anyone through the hassle of retrieving the car just for a few random items.
Location is prime for downtown Portland, and the thoughtful decorative touches were truly a sight to behold. The vintage typewriters, the lettered flooring, even the room number lighting. Just spectacular to take in knowing the space once held the Press Herald. Such a storied building!
Stayed in August 2023
Reviewed: 12 August 2023
Anne
United StatesSome of the reception staff didn’t have a great attitude. Surprised as emails from the hotel sounded very welcoming.
Well designed beautiful decor. Great bathroom with lots of space. Restaurant staff were very friendly and helpful.
Stayed in August 2023
Reviewed: 11 August 2023
Ulrike
United StatesPricy for what the town has to offer
Clean, nice, witty decor, friendly, relaxed, central. Great attention to detail, and friendly attendance from staff.
Stayed in August 2023
Reviewed: 6 August 2023
Paul
Netherlandsnothing
Location and cleanliness of the room
Stayed in June 2023
Reviewed: 24 July 2023
Er
Hong KongWebsite advertised coffee/tea facilities in room but there was none in ours.
Beautiful property in a great location within easy reach of the center of town. Staff were chatty and helpful, especially the doormen/valet guys! Good sized room with very comfy bed.
Stayed in June 2023
Reviewed: 28 June 2023
Patricia
United StatesBeautifully appointed, comfortable, attractive furnishings. Staff was amazing!! Loved Sam…he went out of his way to take care of us. Great recommendations for restaurant.
Stayed in June 2023
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