215/217 Central Promenade, Blackpool, FY15DL, United Kingdom
#171 of 247 hotels in Blackpool
Guests' ChoiceBased on 240 hotel reviews
7.4Cleanliness
8.0
Comfort
7.9
Location
9.2
Facilities
7.4
Staff
8.8
Value for money
7.6
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 May 2024
Gav
United KingdomNone
Locatio
Stayed in May 2024
Reviewed: 16 May 2024
Jane
United KingdomSteps up to the hotel - saw some elderly guests struggling to manage them
Clean and room had just been renovated
Stayed in May 2024
Reviewed: 10 May 2024
Lynne
United KingdomThere was no entertainment in the actual hotel as advertised, it was in the hotel next door. It was advertised as being newly refurbished but our room did not look as if it had been.
Location
Stayed in May 2024
Reviewed: 9 May 2024
Eliot
United KingdomUpdated. Brekkie was questionable. Very confused staff from hotel next door working in hotel I staying. . Heating needs more control per room.
Perfect seafront Hotel. Great staff.
Stayed in May 2024
Reviewed: 9 May 2024
Michael
United KingdomThe draft coming from the sea view window
The friendliness of the staff especially the breakfast crew very friendly and catered to any needs
Stayed in May 2024
Reviewed: 19 April 2024
Lorraine
United KingdomRoom was a bit cold during the day, shower could do with a slip mat
Staff fantastic, lovely decor and great location
Stayed in April 2024
Reviewed: 18 April 2024
Tracy
United KingdomBit disappointing in entertainment having to go next door to Craig ya Don has not so pleasant but was OK I suppose
The friendly Ness of staff do anything for you Keith at breakfast of the morning very friendly an do anything for you very well dressed and made good conversation 😀 happy jolly man a credit to the Balmoral
Stayed in April 2024
Reviewed: 16 April 2024
Raymond
United KingdomProbably the entertainment some nights there were no acts on ,but if you play bingo you’ll be fine.
The sea view room with bay window was modern clean and comfortable,the meals were adequate and Keith the waiter was always on the ball,overall had an enjoyable stay.
Stayed in April 2024
Reviewed: 14 April 2024
Keira
United Kingdomthe bathroom couldn't fit 2 people in it, it was that small also didn't come with hand wash body wash or hair wash which are essentials and the first day i got there and checked in the room was dirty was wiping dust off everything myself
the bed was nice and the staff was nice
Stayed in April 2024
Reviewed: 9 April 2024
Kerry
United KingdomNo bath
Friendly staff
Stayed in April 2024
Reviewed: 4 April 2024
Robert
United KingdomNothing to complain about, but a bar of soap and a Do not disturb sign in the room would be good
We had a lovely stay in the Balmoral Hotel. It's in a great location on the promenade close to the attractions. The hotel has had a full refurbishment and now has new management, The manager Dave and his staff are all very friendly and there's a nice atmosphere here. The rooms are clean with new carpets, beds, bathrooms etc. The food is good and there's entertainment in the evening. We parked in the street behind the hotel for free there are no parking restrictions there. For a short stay in Blackpool this budget hotel would be ideal for couples or families. We would definitely stay here again
Stayed in April 2024
Reviewed: 2 April 2024
Copcutt
United KingdomLighting in room not enough choice on evening meal
Lovely staff comfy bed great locatiom
Stayed in April 2024
Reviewed: 16 November 2023
Dorcas
United KingdomThe desk person /receptionist on arrival was not very helpful kept saying that's not my job just helping out insisting that we contacted booking.com when we were trying to book in, every question we asked he kept referring us to the website we booked, that I found very frustrating after a long journey from London to Blackpool
Room was nice and warm bed comfortable plenty of hot water, breakfast service not that good we were not told that we had to book breakfast from the night before so our breakfast was basic as they run out of most items on the menu
Stayed in November 2023
Reviewed: 13 November 2023
Knowles
United KingdomNo lift , no bar no entertainment had to go out in cold to nxt doors to us any facilities
Lovely and warm
Stayed in November 2023
Reviewed: 13 November 2023
Robert
United KingdomDoes need a upgrade
Great location
Stayed in November 2023
Reviewed: 31 October 2023
Dale
United KingdomSadly didn’t have a warm shower all weekend , we reported it twice but no warm water
The property was really clean , the room was ideal size for me and my partner and the bar area was good sized .
Stayed in October 2023
Reviewed: 23 October 2023
Chris
United KingdomLovely room end suite very small
A bit of a shock when we arrived we have a special needs daughter and there was no lift and had a lot of stairs to climb with her.. but she managed them was fixed the next day I....
Stayed in October 2023
Reviewed: 21 October 2023
Pauline
United KingdomUndergoing refurbishment and workmen started early
Gd location entertainment was gd
Stayed in October 2023
Reviewed: 16 October 2023
Jacqui
United KingdomVery disappointed in the size of the bedroom, it was small & you couldn't open the bathroom door fully because the bed was so close. The bed was the most uncomfortable bed I have ever slept in 😢
The staff at this hotel were super helpful & friendly, nothing was to much bother.
Stayed in October 2023
Reviewed: 9 October 2023
Helen
United KingdomThe rest of the building was a bit tired but is in the process of being done, so that will change in the next few months
I stayed in room 212 which has been recently refurbished
Stayed in October 2023
Reviewed: 9 October 2023
Deborah
United KingdomThe beds are super hard, the towels has holes in the window was really drafty so the room was freezing. I believe a refurb is ongoing so this should be resolved by the end of this year.
Staff had been amazing and very hard working especially Michael on front desk/bar and Jackson at breakfast Location is fantastic
Stayed in October 2023
Reviewed: 2 October 2023
Lewis
United KingdomIt was very overpriced for what they had to offer, the shower temperature could not be regulated, the rooms were very dusty and the room I was given was not what I had paid for. I paid for a double sea view room but the bed was barely bigger than a single and it was a box room. Clearly it should have been a single occupancy room. They did offer another room but it was not sea view which I was really looking forward to.
It was very close to the main attractions and the staff were really nice
Stayed in October 2023
Reviewed: 16 September 2023
Redfearn
United KingdomLack of hot water in mornings, hotel seemed old fashioned with dated decor.
Good location for visiting Blackpool, room decent enough with good sea view, good breakfast although did not hhave evening meal.
Stayed in September 2023
Reviewed: 10 September 2023
Amanda
United KingdomThe stairs were a bit much for me and my husband and the lift was a bit small no parking as well
Location was perfect the sun terrace was lovely food was good
Stayed in September 2023
Monsaraz, Portugal
York, UK
Veenendaal, Netherlands
Eluan, Taiwan
Nichinan, Japan
Ciampino, Italy
Taipei, Taiwan
Dubai, UAE
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content