4 Dunmurry Lane, Belfast, BT17 9RR, United Kingdom
#21 of 47 hotels in Belfast
Guests' ChoiceBased on 1198 hotel reviews
8.4Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.1
Value for money
8.6
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 14 May 2024
Dave
IrelandBreakfast wasn't great and took ages. Bar closed at 11PM, something I find unacceptable when 7 or 8 couples arrive back from a large concert a stones throw away.
Comfortable room and bathroom. Nice outdoor area/beer garden. Lunch was excellent quality and large portions. Ideally situated for concert at Boucher Road Playing Fields.
Stayed in May 2024
Reviewed: 11 May 2024
Sharon
United KingdomHotel is really lovely, very homely. Rooms are a great size and decor is beautiful. Booked for concert at Boucher Road and it was ideal for this as train is just down road. Food was absolutely amazing! Staff are extremely busy but really pleasant. Will definitely be back.
Stayed in May 2024
Reviewed: 7 May 2024
Trishglee
United Kingdomvery busy with packed restaurant and lots of events going on around the hotel, quite noisy at night even though we were in a room not that close to bar/restaurant/event rooms
nice room, lovely breakfast, good shower/wc facilities, helpful staff, good location about 15 mins outside city
Stayed in April 2024
Reviewed: 7 May 2024
Emma
United KingdomBit noisy at night and room very hot
Hotel staff on reception were very helpful Food in restaurant was fabulous Amazing value for money
Stayed in May 2024
Reviewed: 6 May 2024
Ashe
IrelandOnly two negatives not enough plugs in room only two plugs for whole room and coldness at night was freezing last night
Absolutely gorgeous hotel staff were nicest I have ever had. Food was amazing
Stayed in May 2024
Reviewed: 1 May 2024
Robert
United KingdomCar park was often full and dinner very expensive
Breakfast great and room very comfortable.
Stayed in April 2024
Reviewed: 30 April 2024
Margaret
Isle of ManExcellent breakfast with excellent service. The staff are great.
Stayed in April 2024
Reviewed: 30 April 2024
Denis
IrelandWas a bit pricey for one night
Room was nice , breakfast was excellent and staff were extremely nice and very helpful
Stayed in April 2024
Reviewed: 30 April 2024
Margaret
United KingdomFriendly helpful staff. Good parking. Comfortable bedrooms. Easy access to motorway. Very good breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Marie
United KingdomComfortable bed, adjustable heating. Breakfast
Stayed in April 2024
Reviewed: 23 April 2024
O
IrelandDidn't like the potatoes farl snd ciabatta with brekkie but thats nit picking at its highest, room was very warm
Room was fantastic newly decorated, food was unreal, portions were huge, staff were very friendly s d helpfull.
Stayed in April 2024
Reviewed: 14 April 2024
Neil
United KingdomClean and modernised. Nice breakfast, good quality restaurant on site. Nice bar.
Stayed in April 2024
Reviewed: 13 April 2024
Jason
United KingdomUnfortunately my stay was hampered by the most incredible rude and inconsiderate group next door shouting playing music slamming doors shouting etc till well after 2.30am . Obviously nothing the staff could do there was no one there .
Tim and Kyra were lovely overall very helpful and upgraded me to a beautiful room due to poor wifi in the room I had , the new room was beautiful but sorry the wifi was non existent. Food in restaurant was lovely as was breakfast .
Stayed in April 2024
Reviewed: 13 April 2024
James
IrelandIt was a minor point but my room was situated over the area where all the refuse bins were stored and there was occasional noise from that area. Also, after dark, some large light came on from time to time in that area. As I'd retired early it lit up the room but I sorted that by closing blinds etc.
I had dinner at the hotel. That was fine and the staff were friendly and efficient.
Stayed in April 2024
Reviewed: 8 April 2024
Cyril
IrelandSubstantial Irish Breakfast. Comfortable Bed. Great Shower.
Stayed in April 2024
Reviewed: 8 April 2024
Kealin
IrelandYoung lad at check-in was a delight, so friendly and full of chat. He made a point of asking us how our stay was the following morning as he was preparing to start his shift. In general all staff in the hotel are a credit to them
Stayed in April 2024
Reviewed: 2 April 2024
Mandy
IrelandBeautiful hotel, staff so nice and food amazing 😁
Stayed in April 2024
Reviewed: 31 March 2024
Eunice
United KingdomVery comforable room, lovely hotel with nice helpful staff..... We both enjoyed evening meal on saturday night, beef just delicious Great location for George Best City Airport
Stayed in March 2024
Reviewed: 28 March 2024
Justyna
IrelandThe down site was that the window was small. Therefore, not much day light . The room was close to the street, so you could hear cars. Breakfast did not have many options available, especially for kids.
Room was very nice. Staff extremely nice, polite and welcoming. When traveling by car plenty of parking space. Close to shops
Stayed in March 2024
Reviewed: 27 March 2024
Julie
United KingdomNothing
Didn’t avail of breakfast as had to leave to go home. Male receptionist was very welcoming, explained everything and even took my case to my room for me when showing me where to go
Stayed in March 2024
Reviewed: 26 March 2024
Patricia
IrelandRoom were very clean, breakfast good
Stayed in March 2024
Reviewed: 25 March 2024
Nigel
PortugalIt could be a bit noisy outside the window
Everything,
Stayed in March 2024
Reviewed: 18 March 2024
Patrick
IrelandNothing
Everything
Stayed in March 2024
Reviewed: 16 March 2024
Cecil
United KingdomNo problems
Convenient to city centre
Stayed in March 2024
Concord, USA
Bombinhas, Brazil
Centreville, Canada
Władysławowo, Poland
Gerlos, Austria
Paris, France
Orange Beach, USA
Jinan, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content