91 Bell Street Bell House, Westminster Borough, London, NW1 6TL, United Kingdom
#833 of 1,008 hotels in London
Guests' ChoiceBased on 985 hostel reviews
6.7Cleanliness
7.0
Comfort
6.9
Location
8.4
Facilities
6.7
Staff
8.2
Value for money
7.5
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Raife
United KingdomVery central . Comfortable and clean . Abraham was fantastic as he organised it all for me .
Stayed in April 2024
Reviewed: 4 May 2024
Juan
ItalyThe bedroom was old, very limited space for that many people in one room.
The location was really nice
Stayed in May 2024
Reviewed: 30 April 2024
Agnieszka
PolandThe room was rather average, which can be overlooked considering the price of the stay. What could be improved are the bathrooms. They require renovation.
We chose to stay at this hostel due to its location and price, and we were not disappointed. The staff was incredibly helpful and friendly.
Stayed in April 2024
Reviewed: 24 April 2024
Unnimon
IndiaReception service
Room service
Stayed in March 2024
Reviewed: 23 April 2024
Prabuddha
IndiaExpensive
Location
Stayed in April 2024
Reviewed: 12 April 2024
Maria
United KingdomThe location is very good if you want to be central
Stayed in April 2024
Reviewed: 8 April 2024
Adrianna
PolandBathrooms could be better + there are not enough of them.
Stayed in February 2024
Reviewed: 7 April 2024
233
GhanaThe room was very small with barely space for all occupants to keep their luggage on the ground. May be this was peculiar to my room.
I did not have breakfast at the location but the reception area was clean and lively. The staff was friendly and helpful. The place was also very secure.
Stayed in April 2024
Reviewed: 2 April 2024
Lilian
GhanaThe bathroom is too tiny
The staff were friendly, especially the lady cleaner.
Stayed in April 2024
Reviewed: 31 March 2024
Matthew
United Kingdomgetting threatened
Plumbing needed sorting as the shower cubicle smelt
Stayed in March 2024
Reviewed: 31 March 2024
William
United KingdomBathrooms and loos are a bit dated and really could use an upgrade.
Good location,very good staff,nice bar. Very cheap for London,so you get what you pay for. Good place to base for a few days looking around the city.
Stayed in March 2024
Reviewed: 29 March 2024
Jennifer
Chinacleaning
location
Stayed in March 2024
Reviewed: 22 March 2024
Lily
United KingdomThe top bunk felt unsafe it.It moved a lot when I was on it.Not all staff were approachable. It felt like you might be inconveniencing them if you asked them questions, so I stuck to the helpful ones.
The corridors are cleaned to a high standard each day, and you felt comfortable enough to use the showers, as they are cleaned reguarly.Some of the staff were helpful and gave off good energy.The WiFi was mostly strong.The hostel is located in a reasonable good area, and it's affordable.
Stayed in March 2024
Reviewed: 28 February 2024
Lilybeth
United KingdomBathroom is too small to move around.
Clean
Stayed in February 2024
Reviewed: 24 February 2024
Obiageri
United KingdomAbsence of microwave disorganized my stay
The room , bed , toilet and bath was okay
Stayed in February 2024
Reviewed: 10 February 2024
Ullah
United KingdomThe three persons bunk bed space in between. One can't sit in it even very careful while laying in it. Blanket was good but pillow was very flate. No bag where to keep it safe & securely. If they put two storie bunk bed instead of three then it will be more spacious. The other things could be covered...
Location and facilities like shower and breakfast in the morning. The
Stayed in February 2024
Reviewed: 2 February 2024
Mohammed
EgyptIts beds
Its location and price Also the staff is very supportive
Stayed in January 2024
Reviewed: 30 January 2024
Andrew
IndiaGuests being allowed early morning check ins (5am) disturbed sleep Guest in bunk above me coming In/out all night till 3am
Location. Staff. Clean. Comfortable. Price
Stayed in January 2024
Reviewed: 24 January 2024
Travelling
United KingdomCant think of anything
Breakfast is good for the price. The bar area is nice for coffee etc.Plenty of restaurants in the area.Shops open late.
Stayed in December 2023
Reviewed: 6 January 2024
Travelling
United KingdomNothing
Breakfast hours are very flexible from 6am to 10am and suit early risers as well as late starters. Neighbourhood very varied and Hyde Park and Oxford Street are walkable.
Stayed in January 2024
Reviewed: 3 January 2024
Lisa
FranceThe bathrooms present humidity stains, and it could be better if there was more aeration or à treatment to clean the stains.
The personel was very nice and speak various languages. It is posible to let your luggage before the check-in and after the check-out, so that you can enjoy more time in city.
Stayed in January 2024
Reviewed: 29 December 2023
Angela
United KingdomRooms bed space little crowded and drunk in the room.
Good security on doors.Friendly staff make you feel comfortable.Lacking news being on TV, instead some strange dvd was playing. Coffee was hand made which a nice surprise.Overall beds very clean and comfortable mattresses.Was disappointed in that a man was let in who had been drinking too much.Overall a very pleasant experience
Stayed in December 2023
Reviewed: 23 December 2023
Stephen
United KingdomRooms a little crowded.. could of done with better pillows.
Staff were great The place was clean
Stayed in December 2023
Reviewed: 21 December 2023
Alicja
United KingdomGreat staff members- very friendly Polish bar tender
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content