89 Yarmouth Rd, Norwich, NR7 0HH, United Kingdom
#27 of 32 hotels in Norwich
Guests' ChoiceBased on 1038 hotel reviews
7.2Cleanliness
7.8
Comfort
7.7
Location
8.2
Facilities
7.5
Staff
8.5
Value for money
7.2
Free WiFi
7.7
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End of dialog contentReviewed: 30 May 2024
Lee
United KingdomNothing really but if I had to provide feedback it would be the wait for breakfast after ordering …. Not a big deal as we were in no rush …. Breakfast was good 👍
Staff were very friendly on arrival and made us feel welcome
Stayed in May 2024
Reviewed: 28 May 2024
Caroline
United KingdomRooms were not ready at book in time . Outdoor decking area was slippy from rain and children playing slipped over .
The hotel and surroundings were lovely .
Stayed in May 2024
Reviewed: 27 May 2024
Beane
United KingdomSofa broken and so was shower
Stayed in May 2024
Reviewed: 20 May 2024
Michael
United KingdomComfortable room
Stayed in May 2024
Reviewed: 20 May 2024
John
United KingdomShower pump really noisy. Must have disturbed adjacent rooms.
Good food and drink.
Stayed in April 2024
Reviewed: 16 May 2024
Yat
United KingdomThe bed is sagging in the middle.
Room was clean but the bed was a little saggy. Apart from that it was good. Wedding party was a little loud.
Stayed in March 2024
Reviewed: 12 May 2024
Anna
United KingdomLadies toilets were awful and not kept clean We were here for a wedding and what would have been nice was when the ceremony was taking place the very loud music on the bar terrace should have been turned down for the ceremony as we could still here it blaring out throughout. The breakfast service was incredibly slow. From point of sitting down to getting food was almost an hour. Yes it was busy but not overly Could of done with more staff behind the bar as took a long time to get drinks
The outside terrace area Bedrooms were nice Wedding marquee was also very pretty
Stayed in May 2024
Reviewed: 6 May 2024
Lois
United KingdomThe shower was very low pressure.
Excellent breakfasts. Also the evening meals were very good. Well managed.
Stayed in May 2024
Reviewed: 6 May 2024
Paula
United KingdomThe room was not as clean as I would expect but nothing I needed to complain about at the time, also the pillows were flat and hard.
Lovely setting really lovely old building. Staff were all lovely and breakfast was nice too.
Stayed in May 2024
Reviewed: 2 May 2024
Bobby
United KingdomVery clean, and attentive staff
Stayed in April 2024
Reviewed: 2 May 2024
Lynda
United KingdomConvenient
Stayed in March 2024
Reviewed: 18 April 2024
Mark
United KingdomHad to wait for a long time for our breakfast (over half an hour). Noisy wedding party until midnight. No information on Booking.com though staff informed that their website warns of bookings at weekends.
Great location. We were kindly offered a room on the top floor when we arrived as we were I formed a wedding party would be noisy until midnight. Breakfast was good.
Stayed in April 2024
Reviewed: 16 April 2024
Karen
NetherlandsRooms needed a revamp and the bed was very uncomfortable and needed replacing. It was a shame but everything else was great
Great staff, great food and good location.
Stayed in April 2024
Reviewed: 14 April 2024
Angela
United KingdomRoom was too hot, bathroom dated- in need of a refurb, bar staff rude. No lifts, we were on the 2nd floor and had to carry our luggage up 2 flights of stairs
Very comfortable bed, slept really well
Stayed in April 2024
Reviewed: 9 April 2024
Samantha
United KingdomVery noisy as above carpark and gave our breakfast to some else so waited another 1/2 HR before we received it.
Room and breakfast good
Stayed in April 2024
Reviewed: 8 April 2024
Howard
United KingdomGypsy christening going on Loud outspoken men an women with kids thinking they own the place demanding everything like they dp
Friendly staff
Stayed in April 2024
Reviewed: 1 April 2024
Rohit
United KingdomRooms are a bit small
Very good
Stayed in April 2024
Reviewed: 1 April 2024
Stephanie
United KingdomThe room needs some attention, the cleanliness wasn't great, the blinds were dirty and the bath sealant had huge gaps all the way around and you could see mould. No lock on the bathroom door which I didn't like.. Also the shower head was orange with dirt so I cleaned this before showering.
The receptionist on arrival was fantastic. The cocktails in the bar were fab. Breakfast was also delicious Bed was comfortable and room temperature was ok.
Stayed in March 2024
Reviewed: 31 March 2024
Monfort
United KingdomThe noise from the parties in the marquee under the window both nights was horrendous until midnight. Unless you were a guest at the wedding/party, the noise in the room was unacceptably loud and very unsuitable for families with small children
The staff were lovely and the breakfast was good.
Stayed in March 2024
Reviewed: 28 March 2024
Matthew
United KingdomSmelly shower drain
Skylight
Stayed in March 2024
Reviewed: 2 March 2024
Clare
United KingdomWiFi intermittent
Good choice of breakfasts
Stayed in March 2024
Reviewed: 23 February 2024
David
United KingdomVery small bath
Location ok
Stayed in February 2024
Reviewed: 18 February 2024
Claxton
United KingdomBedrooms a bit tired with maintenance needed. Breakfast ok but confusing booking it advance to find prices on the day would be lower for all but two options. That would not encourage me to want to book a breakfast or possibly have one again if I did stay here ever again. Staff not very visible on reception or at breakfast. Confusion about information received from booking.com including what type of room I had booked n whether this included breakfast.
Good location. Smart communal areas. Staff helpful re moving rooms due to an issue and breakfast issue
Stayed in February 2024
Reviewed: 25 January 2024
Simon
SpainNo lift
Stayed in January 2024
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