I thought the room was going to be larger and a chair for each person staying wouldn’t have gone a miss! Oh and the fire alarm going off at 5am didn’t help

Location

Stayed in February 2024

WiFi was a little slow.

Staff was helpful.

Stayed in January 2024

make sure you read the check in instructions as the reception was across the road from the address we had and the door is locked into the hotel area after around 1900

reasonably close to 2 tube stations, shops and restaurants near by

Stayed in December 2023

Staff forgetting about prior cot request made at booking and was also reminded when checked in, and they still forget to complete the request until reminded again closer to my son’s bedtime. Also, there was no mattress, they gave us duvet to use as a bedding for the cot, which is very dangerous for baby to sleep on so I just let my son sleep on the cot base covered with a folded bed sheet from a bed in our room. We had stay a hotel with better cot support than here, unfortunately. If they can get a mattress as well then it would've greatly improved our stay experience.

Bathroom facility, cleanliness and location.

Stayed in December 2023

Baby cot not comfortable and it didn’t have a proper mattress, quilt used as a mattress is not good and can be dangerous for young children. Would be happy to pay extra to have a better cot

Location, friendly and spacious

Stayed in October 2023

Room way too small for the price paid

Location very central

Stayed in November 2023

Very nice location and very easy access to nearby stations and surrounding areas. Staff were very accommodating and held our luggage even after checking out of the hotel. Rooms were comfortable and clean

Stayed in October 2023

I didn't like that my room was by the main door so everytime someone walked through the door they would slam the door rattling my whole room,someone needs to fix that door were it can't be slammed or put a sign on it

The staff was very nice an the rooms was very clean

Stayed in July 2023

The hotel staff were very unpleasant - they did not explain anything. Our room was in the basement with a view of an alley way - awful! The room was rather dusty, as if it had not be used in a while. The second bed was an uncomfortable fold away bed, although I sent a message requesting a "real" bed prior to our stay. The hallways were very narrow and we were at the every end with additional small steps down as you proceed down the hallway -- not very convenient with luggage. We weren't informed we had to "pre-book" for breakfast and it was 2 pound more expensive if you did not pre-book. Not a great value. Did not met our expectations.

The hotel was in walking distance to the tube/subway. There were plenty of restaurants and shops near by. The room was sufficient for three people to stay. Bathroom was small but clean.

Stayed in August 2023

Not very clean. There was a used face mask between the desk and the wall (making it obvious the desk was not moved when cleaning the room ). I asked for extra pillows and they were left on the floor in the external corridor in front of the door of the room. The main bed is a foldable bed and is not very comfortable.

Well located. Cosy room.

Stayed in June 2023

given the price I was expecting a bit more luxury...but I may be naïve to costs of hotels in London. I was surprised at how small rooms were and clothing bureau was on last legs.

location great - walking distance to paddington, and close to park

Stayed in July 2023

Didn’t realise had to check in at the hotel opposite very confusing. Deluxe double nice facilities but a very small ro

Location

Stayed in July 2023

The entrance , having to go across to another establishment fir check in cheapens the hotel, the entrance mat and hall carpet not get clean and a battery light lit up the lift which was extremely low when we arrived home, not what you expect from a so called 4* hotel.

The room was very clean and well equipped whilst quite small. Common areas not so well groomed.

Stayed in July 2023

A bit confused on arrival that the reception was at the Park Grand opposite.

Very convenient for BST Hyde Park. Able to leave luggage early in the day and check in before returning at 11 p.m. Room small but well designed and comfortable. Air conditioning effective. Breakfast good value.

Stayed in July 2023

It appears the Devonshire has been taken over by the hotel on the opposite side of the road and there were no communications to inform us that we needed to go to reception in this hotel to book in. We were told by another set of guests coming out of the locked door who had the same experience when they had arrived.

Room looked recently re-furbished and was clean. Quite small although all facilities included in room were excellent.

Stayed in June 2023

It not being clear where to go and then when in the room is the wine was complementary or not.

The room layout

Stayed in March 2023

One confusing thing to be aware of is that reception is there is no reception at the Devonshire. I arrived and couldn't work out how to get in. Eventually decided to go across the road to the Park Grand Hotel and discovered that was reception for the hotel. More than once I came outside to find travellers on the street trying to work out how to get inside to check in. So this needs to be more clearly explained

Very close to public transport and the station. The room was comfortable and quiet. Although small it wasn't cramped.

Stayed in May 2023

I don’t know if I just can’t find it but I always think notifying people on booking it could be a basement room is always better

the rooms are nice and big and very nicely decorated

Stayed in April 2023

Nothing

Breakfast and staff excellent!

Stayed in February 2023

Location was very central with plenty of restaurants around as well as others only a short walk. Area is very nice to walk around, safe and quite beautful. Very close to the tube station and Hyde park making it wasy to get around london. Bedroom was perfect for 3 people very celan and modern with all the accessories. Rooms were quite and pleasant to sleep in.

Stayed in February 2023

woken up by a rat scurrying around in the roof above us very loud.

comfy and warm

Stayed in December 2022

the room was really big and really comfortable, also a big bed!

Stayed in December 2022

size of room.

location. cleanliness

Stayed in October 2022

My room booked was supposed to have a “large double bed”. My bed was a normal double bed which was difficult to sleep in for my husband and I who are both 6ft and above

Beautiful room, modern but classically, lovely staff, location, value for money

Stayed in September 2022

The coffee, milk & biscuits were not topped up.

Modern & clean. Walkable distance from Paddington station

Stayed in August 2022