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Reviews of Blackpool Resort Hotel

399 Promenade, Blackpool, FY1 6BH, United Kingdom

#116 of 246 hotels in Blackpool

Guests' Choice

Review score

Based on 567 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    9.2

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Showing 1 – 25

  • Reviewed: 29 April 2024

    7.0
    Mum and son at blackpool
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Room was a bit too small. Room was very humid even though window was open. Would be ideal to have a little fridge to keep drinks cool. TV was at a very awkward angle. Instead of direct facing or on a stand. Couldn't watch due to this. Bathroom sink was small also.

    Close to the pleasure beach. Which is what we wanted. Close to arcades etc. Friendly staff. Reasonable price.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Modern, comfy and great views.
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom is quite small and hard for a 6.4 to get around in

    It's very modern and clean. The rooms are nice and the staff are very friendly.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Relaxing stay!
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Room was quite small, but had everything we needed!

    Lovely stay, staff were very friendly and helpful. Would stay again!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Really good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing location

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Excellent sea view location for a Blackpool stay
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    South beach / pier end which was a quieter spot than north beach / pier / town centre which made it a great spot to stay. Excellent sea view and very friendly staff

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great room for group of friends wanting a weekend in Blackpool. Good location and very good value.

    Stayed in March 2024

  • Reviewed: 18 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The stairs was really narrow and corridor was abit of a tight squeeze especially with a pram but apart from that everything was good.

    Was perfect. Especially the sea front view made it worth it, the rooms was spacious and cosy. My little girl loved it especially looking out the window in the morning. Will be returning

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Solo female traveller… came in need to study (plab2 exam)… wanted hotel that is safe as i am a female alone, clean and n
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Can be more clean

    Safe for solo female traveller Very friendly staff (they do brought my coffee everymorning to my room and carry my heavy stuff down) Generally clean The location amazing Tv has many services like youtube and it is large screen

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Blinds in the room were broken at a point and let in a lot more light , shower took a long time to heat up.

    Amazing location right on the beach front and at a tram stop , staff were so helpful and friendly , overall very good stay.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Clean tidy lovely staff
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It was clean

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great stay for 1 night
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    There was a mix up with our room which was a little small but they upgraded us to a double room but it wasn’t the sea view we had paid for, there was also items of clothing left in the room from the last guests in the drawer but apart from that the room was clean and a great place

    I loved how central it was to the pleasure beach and the tram, staff were lovely and it was a homely setting which was great

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Too hot with heating haha

    Clean facilities nice staff

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Nice place, great staff, great food.. Will book again.
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Not really a dislike.. the bathroom was a little small but really clean, & water was lovely & hot.

    Breakfast was very good with lots of choice. Bed very comfortable & great to have WiFi plus TV with streaming channels such as Netflix, YouTube etc. Plus all the staff were very helpful, lovely & friendly. Would definitely staff again.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Its was lovely clean and stress free
    • Leisure trip
    • Family with young children
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    We was a little disappointed the snooker table was no longer there as we was hoping to keep out 3 boys entertained on that for an hour or so in the evenings so instead we had to take them out and we are not keen on going out in the evenings with them would rather just have a few drinks where we are staying

    Its was very clean and modern the staff were extremely friendly and would recommend to anyone 😀

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Pigeons roosting outside widow, cooing all night. Made for a restless sleep for some, Could do with mitigating for this. Parking area too small for over 4 cars, can get blocked in by others guests. The staff were very helpful regarding this, but can forsee someone being unable to move their car at some point. Overall a great hotel though and would return.

    Great staff, nice bar downstairs, nice modern room and great location, near pleasure Beach

    Stayed in April 2024

  • Reviewed: 9 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Thought the bathroom was to small and narrow bit of a squeeze to get in the shower and using the toilet as yr knees hit the wall otherwise the room very big and pleasant

    That you was near to everything around you. The staff was very helpful and polite.

    Stayed in April 2024

  • Reviewed: 5 April 2024

    8.0
    Pleasant but restricted
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Although advertised as pet friendly we were not allowed to leave our pet alone in yhe room thereby limiting what we could do on our break. This should be made clear before booking rather than finding out after booking

    Great location and pleasant staff. Clean and tidy

    Stayed in April 2024

  • Reviewed: 22 March 2024

    9.0
    Overall I would stay again, just make sure it’s a bigger bathroom. The staff were great and location
    • Leisure trip
    • Couple
    • Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was tiny. Like you couldn’t move properly tiny. Also the sheets weren’t made on properly like the bed was half made. Also the air wasn’t great. It’s a hot room.

    The staff were lovely and so accommodating. The bar was lovely and well priced. Value for our stay was great. The location and parking was excellent.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Good option
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Room was a little on the small side but the price fit so no complaints.

    Nice place. Comfortable, warm and clean. No frills but no nonsense either.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    8.0
    Had a really good time
    • Leisure trip
    • Couple
    • Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    No Food on site because of the kitchen was being refurbished

    The staff was friendly very clean good Location

    Stayed in February 2024

  • Reviewed: 27 February 2024

    9.0
    Great hotel
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night

    To me there wasn't anything that i didn't like

    The room was very clean and had everything needed for a hotel stay. The mattresses were good quality and had mattress protectors on, you can see a lot of thought has gone into thinking of the guests with the added extras of toiletries, putting a decent hairdryer in the room and a fan. I don't eat breakfast so the fact that is not offered didn't bother me i just enjoyed the extra bit of a lie in watching Netflix. Will be back but with the family next time. Well done so far and keep up the hard work :)

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Would definitely recommend this hotel can’t wait to come back again.
    • Leisure trip
    • People with friends
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property was lovely, The staff was very friendly and had great conversations with us.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    No real concerns and it wouldn't prevent me from rebooking but the space in room 18 between the bed nearest the window and the wall is tight as there's a cover box (presumably to block piping) there which is a bit of a pain when maneuvering around. The room only had decaf coffee which unfortunately I don't drink but I do like a coffee when I wake however the hotel didn't have stock of any other which is absolutely fine as I usually carry a sachet around, but this time forgot! Oops! This one is no reflection on the hotel or staff, but we were unfortunately kept awake until around 2am, which wasn't great as we were travelling with our 5 year old son. There were what seemed two other rooms on our landing that knew each other and were going backwards and forwards for the night shouting and slamming the door in between the hallway and their room door too. It was really noisy for us, but we understand people are there to enjoy themselves, but maybe one to keep an eye on so as not to attract the wrong type of custom!

    The hotel looks fresh from the outside and one of the most appealing along the front. We were also able to park outside for a small fee. The lady was pleasant upon arrival, and we were directed to our room. The room seemed clean on first impression, which is exactly what you want when staying somewhere for the first time. There is also a hairdryer, and the shower was good inside the modern looking bathroom. The room was also lovely and warm upon arrival. The room was a decent size for a family of three, and I'd consider it to be good value for money for a night's stay. We had a drink and a couple of games of pool in the hotel bar in the evening, which was nice. The staff are friendly and approachable and I'd certainly consider this hotel if we were to return. I've read that the hotel is in the process of refurbing, and I am sure it will look lovely once done.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    I was charge 50£ for deposit, wich one I don’t see back even today after 3 weeks from my checkout, totally disappointed about that

    Stayed in February 2024

Showing 1 – 25

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