92 Southampton Row, Camden, London, WC1B 4BH, United Kingdom
#739 of 1,010 hotels in London
Guests' ChoiceBased on 2678 hotel reviews
7.2Cleanliness
7.7
Comfort
7.8
Location
8.8
Facilities
7.5
Staff
8.4
Value for money
6.8
Free WiFi
7.7
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End of dialog contentReviewed: 26 April 2024
Karen
United KingdomBit clinical
Location and breakfast
Stayed in April 2024
Reviewed: 23 April 2024
Joanne
MaltaSome of the rooms were quite tacky (settled on 3rd offered) and the layout very bad. A couple of the complementary toiletries were empty, bulbs not in lamps... Stayed before at the hotel and it was excellent, this time not so much.. for the money paid...
The location was great and the staff extremely helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Sally
United KingdomUpgraded by the very helpful Geetha who ensure a smooth check-in and lovely stay.
Stayed in April 2024
Reviewed: 17 April 2024
Jean-pierre
United KingdomThe lobby and corridors on ground floor smelt of smoke. Being woken up at 3 for over half an hour whilst the recycling was collected right outside our window on the first floor. No coffee machine.
Nice reception staff. Room ready on arrival. Good location.
Stayed in April 2024
Reviewed: 15 April 2024
Rowbotham
United Kingdomthe bathroom could have been a little cleaner
Stayed in April 2024
Reviewed: 13 April 2024
Mark
United KingdomBlocked toilet
Great location
Stayed in March 2024
Reviewed: 12 April 2024
Pascale
United KingdomGood location
Stayed in March 2024
Reviewed: 7 April 2024
Naomi
United KingdomHotel booked as a gift for my mums birthday, her thoughts on her stay: Room lovely & clean. I shouldn’t have to pay for water in the room. 2 glasses of soda water and lime should not cost £8 It would’ve been nice to be told I needed to use the fob in order to operate the lift.
Stayed in April 2024
Reviewed: 4 April 2024
Dwayne
United KingdomFriendly staff, good location and pleasurable stay.
Stayed in March 2024
Reviewed: 2 April 2024
Vicki
United KingdomFriendly staff, good location, clean & comfortable room, free upgrade!
Stayed in April 2024
Reviewed: 31 March 2024
Lesley
United KingdomNothing
The breakfast was excellent and fully stocked although we had breakfast near to finish time. Staff were excellent and courteous and location spot on
Stayed in March 2024
Reviewed: 27 March 2024
Linda
United KingdomThe room was small and the bed was like sleeping on the floor. For the price of a nights stay I would have expected a comfortable bed and complimentary tea, coffee and water.
The location was pretty good.
Stayed in March 2024
Reviewed: 27 March 2024
Bialokur
United StatesUSB ports could be in the room. Electrical outlets were outdated.
Breakfast. Location. Staff excellent, very helpful.
Stayed in March 2024
Reviewed: 25 March 2024
Ian
United KingdomNothing
Clean and well appointed
Stayed in February 2024
Reviewed: 24 March 2024
Mark
United KingdomSurprised that neither the desk nor standard lamp worked and there was no shower mat. In addition, the two small plastic bottles of water on the side table were chargeable at £2 each, which seemed pretty petty considering the cost of the room.
Location was convenient for our purposes over two nights. The staff were very friendly. The bed was very comfortable and although the room was small it was all that we needed.
Stayed in March 2024
Reviewed: 22 March 2024
Livia
SwitzerlandSmell
Comfort
Stayed in February 2024
Reviewed: 13 March 2024
Andreia
PortugalThere were no cribs and the bed was small for 3 people. The single bed they provided as alternative was not confortable
Very nice employees and optimal location
Stayed in March 2024
Reviewed: 10 March 2024
Catherine
United KingdomBooked a Queen Superior as it was advertised as having a balcony, room wasn’t ready at 3 so we got upgraded to a King. When I enquired if it also had a balcony I was informed none of the rooms have balconies! All a bit tatty for the price. Menu was poor.
Great location, very close to British Museum, bed was comfy, staff were nice.
Stayed in March 2024
Reviewed: 3 March 2024
David
United KingdomBar very expensive and the price for the same drink changed throughout the evening as some staff added the discretionary tip automatically without telling they’d done it , so had to question why the price was different depending on who served
Location and quality of the rooms hotel generally
Stayed in March 2024
Reviewed: 3 March 2024
David
United KingdomCoffee in room was cheap Nescafé instant coffee that isn’t pleasant better quality coffee would be nice and only 2 supplied was a bit mean as the room was £210 a night - the other 2 were cheap decaf Nescafé again not good quality coffee
Very pleasant hotel nice room
Stayed in March 2024
Reviewed: 23 February 2024
Phillip
United KingdomNothing it was as we expected.
Well equipped room in a good location, we decided not to have breakfast.
Stayed in January 2024
Reviewed: 22 February 2024
Karolina
United KingdomFacilities a bit tired
Quiet room
Stayed in February 2024
Reviewed: 21 February 2024
Verena
United StatesThe rooms are really tiny.
Well located - nice lobby and breakfast area, good breakfast and service.
Stayed in February 2024
Reviewed: 19 February 2024
Donna
United KingdomThe bed was really uncomfortable only issue but otherwise lovely
Was clean, friendly reception, warm welcome.
Stayed in February 2024
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