Room needed updating , flush didn’t work and water pressure too low . Had to take cistern lid off to keep filling up with water to flush toilet, very dissatisfied.

Friendly staff, lovely setting , clean and tidy .

Stayed in April 2024

In the morning I didn't have any hot water in the bathroom. It wasn't the end of the world for me but it was an annoyance. I did let reception know about it when I checked out though.

Really good size room, comfortable bed. Really good location, nice and quiet. Staff were polite and friendly.

Stayed in March 2024

Bed and pillows not great (mattress uncomfy). Shower was over/in the bath, which was narrow and the bathroom was quite old and shabby but overall clean and the shower head powerful.

Family room was good for space with a dog. Surrounding lawns to walk dog were good. Room comfortably warm with controllable radiator.

Stayed in April 2024

The water pressure is so low, a trickle for a shower and toilet won’t flush for ages!

Lovely venue, clean and tidy.

Stayed in April 2024

I found the shower curtain quite unhygienic and not very clean, carpet was not quite clean either

Staff was very friendly and nice, smooth check in, lovely breakfast the following morning

Stayed in April 2024

In need of a total refurbishment. Quite tired looking.

The restaurant was good. Staff were very friendly.

Stayed in April 2024

Staff did not communicate very well & let whole visit down

Location

Stayed in April 2024

Found booking in staff on reception disinterested In customer. Breakfast was poor and bacon was hard and inedible not freshly cooked.

Evening meal In restaurant was excellent. Good dog friendly room. Comfortable bed but room decor a little tired.

Stayed in March 2024

Dated room, noisy extractor fan, not enough plug sockets, no air con

The grounds, the location, spacious room. Helpful cleaning staff.

Stayed in April 2024

Nothing to not like. Being picky, the decor is a little tired, but we assumed that it went with it being run as a budget chain - we don't expect country house hotel levels of paintwork from a Mecure.

Spacious, beautiful setting, very helpful staff The core needs of a comfortable bed, plenty of hot water and a great breakfast buffet were all met 100% .

Stayed in April 2024

Quite tired looking in corridors, bathrooms, etc rooms clean but not deep cleaned with dust on many surfaces and floor carpets sticky etc

Good location wrt access to Bristol areas.

Stayed in April 2024

No hot water in shower which seemed to be an ongoing complaint with the guests. Hotel looking a bit tired could do with a lick of paint . Could have done with extra staff on the Friday night as there was an event going on with hardly any staff in the conservatory bar and definitely needed more on the Saturday for wedding and bit inbetween ceremony and reception when everyone wanted a drink.

Stayed there for sons wedding. The main thing that mattered was that the room used for both the wedding ceremony and the reception was lovely - no issues there.

Stayed in March 2024

Breakfast - all self service. Cooked items not hot enough.

Friendly helpful staff. Cleanliness

Stayed in March 2024

Good breakfast good selection of food, bed very comfortable clean spacious room.

Stayed in April 2024

We had a meal in the bar and my Caesar salad was awful, the mayonnaise dressing tasted like vinegar , we also asked the barman the end of the meal if they had camomile tea to which he said he would go and check and half an hour later I went to ask again and he said no they haven’t got any, when we went for breakfast we found that there was some next to the coffee machine. At breakfast I asked for butter and there wasn’t any. There were very few residents staying so surely these very minor details should have been addressed. On top of this there was No hot water for showering etc.

Lovely location

Stayed in March 2024

There was only one bath towel provided in the room

Breakfast was excellent

Stayed in March 2024

Room was very dated

Hotel and location was nice. Large bed in the room which was very comfortable.

Stayed in March 2024

Breakfast seemed to have been cooked for some time.

Spacious communal areas. Nice menu.

Stayed in March 2024

No side lights beside or above bed, water leaked from bath taps, only overhead shower. No magnifying mirror in bathroom.

Room was passable. Bed was comfortable, breakfast and evening meal were very good.

Stayed in March 2024

The hotel does look a little tired. The floor boards in our 1st floor room and in the corridor outside our room were so noisy. I woke up every time someone passed our room or my husband got up to use the bathroom . . . .and if the floorboards didn't wake you, the fan in the bathroom absolutely would! Water took a long time to get hot. There was a bulb missing in one of the bedside lamps.

Staff were friendly. Room was a good size. Hotel is set in beautiful grounds. Good selection of vegetarian and vegan options on lunch menu (although very limited at breakfast?) The hotel is very pet friendly.

Stayed in March 2024

At around 6am the Crows started to make terrible noise and couldn't sleep whole morning

The breakfast was really good and enjoyed a lot. The building itself also looks nice and has a large grass land in front + a huge free parking space. The staff was friendly and very helpful

Stayed in March 2024

Nothing

Beautiful hotel and amazing food

Stayed in February 2024

It was £15 per night per dog which was the most expensive I have ever had on my travels and the accommodation was just tired, the menu was not great and was expensive for what it was and it just didn’t seem that clean with cigarette ends in the outdoor soaces

Out of town location and large grounds for the dogs to run around in

Stayed in February 2024

The room was very cold ( had to buy a blanket) Dripping drainpipe outside the window was constant and became very annoying day and night time. Noisy corridors. Overall tired and in need of some general tlc.

Bed was lovely, breakfast was good

Stayed in March 2024