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Reviews of Boston West Hotel 3 stars

Hubberts Bridge, Boston, PE20 3QX, United Kingdom

#10 of 17 hotels in Boston

Guests' Choice

Review score

Based on 1086 hotel reviews

8.2

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.7

  • Facilities

    8.2

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 3 June 2024

    8.0
    Stayed one night as attentending a sporting event, was just what I needed
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Good value for money, spacious room, had a bath and shower in my room, clean, tea making facilities. Had a meal in bar, staff friendly, played bingo! and a quiz which was very entertaining

    Stayed in June 2024

  • Reviewed: 2 June 2024

    7.0
    Good stay on the whole and good value for money
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There was no soap in the dispensers and insufficient milk for two people, had to go back to reception to ask for some.

    Spacious rooms, large bed, quiet

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Fab
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nill

    Little hidden gem!

    Stayed in June 2024

  • Reviewed: 2 June 2024

    8.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was very uncomfortable and hard.

    Location was really nice. The hotel was very clean, and easy check in. Staff were very friendly and helpful. Big spacious family room. Quiet at night. The restaurant was really nice and the food/ drinks were reasonably priced.

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Clean value for money
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness excellent, staff attentive and helpful

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Excellent hotel, just too many barking dogs in bar lounge restaurant area
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Too many barking dogs in bar lounge restaurant area. Perhaps have separate area.

    Excellent value for money paid.

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Beds not amazingly comfortable and was no breakfast option

    All good

    Stayed in May 2024

  • Reviewed: 31 May 2024

    8.0
    only came for 1 night did not have time to properly check out facilities had lunch and was ok
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night

    n/a

    did not have breakfast

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is two singles pushed together so can't sleep in the middle

    Staff, restaurant was nice.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    was really ok just the bozos in the bar

    nice location room was nice very new and clean. Not much around and other clientle were a bit dodgy especially the few lads doing cocaine in the toilet of a sunday night.

    Stayed in May 2024

  • Reviewed: 27 May 2024

    8.0
    Lovely room and view
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    This was a lovely hotel, spacious room and lovely view from the balcony of the golf course

    Stayed in May 2024

  • Reviewed: 25 May 2024

    7.0
    Staying for the Boston marathon.
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    My room was on the ground floor right next to the main entrance door. The door is quite noisy and was banging closed most of the night with folks coming and going. I had to sleep fairly early due to running the marathon early the next morning, and without my ear plugs, the door would have woken me several times.. Also, on the other side of the wall by my head was the vending machine, which had a loud humming sound from the fridge. It echoed through the wall. Again, I'm glad I remembered to pack ear plugs! There's no USB ports on any of the electric sockets, so I had to borrow a charger from another guest to charge my GPS watch for the race. I had a mild panic!! Perhaps maybe pop a bit of info in the booking system to alert people to bring a plug charger so that devices can be charged.

    The bathroom was suoer, lovely hot shower with good pressure. Super clean towels, and the bathroom had a lovely home feeling. Easy to find the hotel and it was situated in lovely grounds. Staff upon arrival were very friendly and approachable. My room was a good size, very comfy. The bed was very creaky, but not overly so. Lovely brand new carpet too!

    Stayed in April 2024

  • Reviewed: 24 May 2024

    8.0
    In or out of season
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    No mention of lack of breakfast facilities until we arrived, this was due to being out of season, but evening food was good.

    Great room with free WiFi and parking

    Stayed in May 2024

  • Reviewed: 22 May 2024

    9.0
    Superb
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff excellent

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Bed was really hard. Not enough plug sockets for charging phone or plugging in fan

    View. Style of the room

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The receptionist was very unhelpful and rude. I made my reservation via booking.com with the option to pay at the hotel. Prior to our arrival, I was given the option to pay for the reservation before my arrival. Great idea....save time at check-in. How wrong could I be! The receptionist informed me that I needed to pay the balance to the hotel. I informed her that I had already paid the amount requested and would not be paying it again. I showed her my bank account and proof of the transaction, and also the receipt from booking.com, this wasn't enough for 'Mrs Jobsworth' who kept telling me that her booking system stated that the payment was to be collected by the hotel. The only way she would acknowledge that the payment had been made was for ME to ring booking.com and ask them to contact the hotel, as I couldn't confirm that booking.com would pay the balance to them. Well, after 2 phone calls... and 45 mins later, I finally got through to booking.com and was told that the payment had indeed been made. I was then told that a call would be made to the hotel, confirming payment, another 10 minute wait. After nearly an hour from arriving at the hotel, the receptionist, who was very rude and unfriendly, finally gave me the room key and then had the audacity to tell me to enjoy my stay!! During this totally unnecessary delay to check in, my husband, who has Parkinson's, was left to sit in the car, tired, in discomfort and stressed by the whole incident!

    The hotel is in a very pleasant location. The room was clean and comfortable. Excellent facilities if you like golf.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    Room was ok disappointed that there was not much in the way of getting food had to go out to find it or to gets delivery
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There was not a fridge in the room the tea and coffee facility was very minimal 2 of everything and there was 4 of us in our room . There was nowhere within the premises to get a nice breakfast and the dinning area closed at 8 not good

    Clean room and comfortable beds

    Stayed in May 2024

  • Reviewed: 15 May 2024

    7.0
    The room was very spacious and comfortable! And easy to locate the staff were lovely - I like the fact how the recaption
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The property does not serve breakfast as restaurant does not open till 12 which is a shame. The bar area closed at 8:30 which is very early. Theese were the only downsides.

    The room was very spacious and comfortable! And easy to locate the staff were lovely - I like the fact how the reception isn’t in the hotel so it gives you some privacy. There is a pool table and some gambling machines.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Comfort Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Noisy toilet refill

    Size of room. Location

    Stayed in April 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    No blinds, curtains were ripped and cobwebs on the corner

    was good to have an iron in the room, beds were a good size, easy check in and out and the little extras you get in the bathroom

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    A lovely comfortable stay.
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely location, very quiet, clean nice large bed.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Amazing cant fault anything just lack of plugs...
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    limited plugs... only 2 plugs and minimjm 3 plugs needed... charging 3 phones, hair dryer etc all needed as 1 woman, 1 female child and just not enough plugs and none near bed both tucked over by the desk (room 9)

    Everything, cant complain about much

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Ok
    • Business trip
    • Solo traveller
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Sexual retreat for rooms, rather noisy…

    Nice clean

    Stayed in May 2024

  • Reviewed: 2 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Great sized rooms. Clean and comfortable. Plenty of car parking.

    Stayed in April 2024

Showing 1 – 25

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