Bed was really hard. Not enough plug sockets for charging phone or plugging in fan

View. Style of the room

Stayed in May 2024

The receptionist was very unhelpful and rude. I made my reservation via booking.com with the option to pay at the hotel. Prior to our arrival, I was given the option to pay for the reservation before my arrival. Great idea....save time at check-in. How wrong could I be! The receptionist informed me that I needed to pay the balance to the hotel. I informed her that I had already paid the amount requested and would not be paying it again. I showed her my bank account and proof of the transaction, and also the receipt from booking.com, this wasn't enough for 'Mrs Jobsworth' who kept telling me that her booking system stated that the payment was to be collected by the hotel. The only way she would acknowledge that the payment had been made was for ME to ring booking.com and ask them to contact the hotel, as I couldn't confirm that booking.com would pay the balance to them. Well, after 2 phone calls... and 45 mins later, I finally got through to booking.com and was told that the payment had indeed been made. I was then told that a call would be made to the hotel, confirming payment, another 10 minute wait. After nearly an hour from arriving at the hotel, the receptionist, who was very rude and unfriendly, finally gave me the room key and then had the audacity to tell me to enjoy my stay!! During this totally unnecessary delay to check in, my husband, who has Parkinson's, was left to sit in the car, tired, in discomfort and stressed by the whole incident!

The hotel is in a very pleasant location. The room was clean and comfortable. Excellent facilities if you like golf.

Stayed in May 2024

There was not a fridge in the room the tea and coffee facility was very minimal 2 of everything and there was 4 of us in our room . There was nowhere within the premises to get a nice breakfast and the dinning area closed at 8 not good

Clean room and comfortable beds

Stayed in May 2024

The property does not serve breakfast as restaurant does not open till 12 which is a shame. The bar area closed at 8:30 which is very early. Theese were the only downsides.

The room was very spacious and comfortable! And easy to locate the staff were lovely - I like the fact how the reception isn’t in the hotel so it gives you some privacy. There is a pool table and some gambling machines.

Stayed in May 2024

Noisy toilet refill

Size of room. Location

Stayed in April 2024

No blinds, curtains were ripped and cobwebs on the corner

was good to have an iron in the room, beds were a good size, easy check in and out and the little extras you get in the bathroom

Stayed in May 2024

Lovely location, very quiet, clean nice large bed.

Stayed in May 2024

limited plugs... only 2 plugs and minimjm 3 plugs needed... charging 3 phones, hair dryer etc all needed as 1 woman, 1 female child and just not enough plugs and none near bed both tucked over by the desk (room 9)

Everything, cant complain about much

Stayed in May 2024

Sexual retreat for rooms, rather noisy…

Nice clean

Stayed in May 2024

Great sized rooms. Clean and comfortable. Plenty of car parking.

Stayed in April 2024

Only downside was the lack of onsite facilities/amenities, however there was a restaurant available within the main complex a short walk from the rooms.

Impressed by the friendly and efficient staff who ensured a pleasant check in process. The room was clean and comfortable which was just what was needed after a long day of travel and work. Represented good value for money.

Stayed in April 2024

They moved things around so I could use my c-pap machine for sleeping. Great response from the staff.

Stayed in April 2024

can't beat the value for money, room was very clean. food on site is also good value for money

Stayed in April 2024

To be able to have breakfast and have a more varied menu in the evening

No breakfast available

Stayed in April 2024

room really nice and clean, can't believe the value for money

Stayed in March 2024

brestaurant was not open till 9am on the sunday morning, which I thought was quite late when you have 2 young kids ready for breakfast at 7.30am and quite pricey. Had breakfast else where Im afraid. The email to instruct on signing in was not sent till saturday , could have done with info the day before.

The hotel is out of town and quiet with views across golf, exellent playground for children. The room was very clean and comfortable and the deluxe family room suited us well. with plenty of towels and spacious.

Stayed in April 2024

The room wasn't serviced during our 4 night stay which is not a huge problem but it would have been good if our bins had been emptied.

Disappointing there was no breakfast during the week but the one on Saturday morning was very good. Good sized room and very comfortable and lovely and warm. Staff were exceedingly friendly and helpful. Great parking available right outside hotel

Stayed in April 2024

Room was ok and Clean. The pillows were Like 2 Put Together in a Pillow Case Not On Just one pollow. Plus there was only 1 Chair so one off us had to site on the Bed also there was only 1 3pin Plug socket in the whole room

Stayed in April 2024

No food was available onsite which because of the location, I had to drive to a nearby pub for dinner.

Room was very comfortable and clean. The shower didn't work when I first checked in but they fixed it for me while I was out to dinner with no drama. I would certainly recommend this place for the room and the comfort levels.

Stayed in March 2024

Plug socket next to the bed would be great

Comfortable, functional, large room, everything you need.

Stayed in April 2024

Only grumble we had was the overpriced meal, £15 for fish and chips, freezer fish on a plate with a few chips and garden peas, other than that the room was clean and spacious and we would return but not to eat

Stayed in April 2024

Breakfast took nearly an hour to come from ordering and wasnt the best. Shell in the poached egg (although a fresh one was brought out), sausages dry, mushrooms undercooked. Not enough plug sockets in the room

Rooms were spacious and clean. Staff were lovely and helpful. Check in and out was quick and easy. Beds were comfortable and staff went out of their way to ensure our rooms were right.

Stayed in April 2024

Booking.com stated that there was a sofa bed available however staff onsite confirmed that they do not have sofa beds at the hotel. We had to call maintenance to separate one of the double beds in the room.

Enjoyed the cleanliness and the amenities in the room. (kettle, sugar, towels).

Stayed in April 2024

The room refresh lacked a little, would have been nice to get back to the bed all made up, but very minor. The bingo felt lacking. £3 a strip with well over 100 strips sold but the prizes were a few £1 Easter eggs for a line, and an Easter hamper with a rough value of £30 for a full house. I would have liked to seen a better prize. The game was also too fast and so overall, not pleasurable.

Great little hotel located in a nice countryside setting. The room was very clean and well presented. Staff were very accommodating and were very friendly

Stayed in March 2024