it was a bit nosy

The room was surprisingly spacious

Stayed in January 2024

The heater in my room is small and takes a lot of time to get up the room

Good location.

Stayed in January 2024

Location

Location

Stayed in December 2023

They put us in the wrong room, I booked a shared room and they put us in a Double Room. they told us that breakfast would be served between 8-10 am the next morning. no breakfast was available and we had to find our own. they did give us money to pay for the breakfast.

Quiet room after they changed our room.

Stayed in December 2023

Staff not very friendly. A smile wouldn't go amiss. You get what you pay for so no real complaints.

Great location right in the city. Big rooms Clean Very cheap price - less than hostel Security conscious

Stayed in January 2024

The out dated deco

Where it was located

Stayed in January 2024

I was extremely disappointed to find out that both days of our stay there was no restaurant or bar Had hoped to have new years eve in the bar and breakfast the next morning On check-in the reception had to find out if bar was open and we were then told it was closed over new year and the 1st of January Wish we had known this when we booked But as I say everything else good

As always the room was excellent and the staff helpful we even got an early check in and were supplied with extra pillows

Stayed in January 2024

First room they tried to give us smelt of smoke but then they changed it to a smaller room but atleast it didn't smell of smoke

Stayed in December 2023

The receptionist wasn’t welcoming to me at all. Rather hostile in fact. Dirty lift walls & worn dirty looking carpet in the lift.

Affordable, clean beddings & towels

Stayed in December 2023

Some of the reception staff not friendly. The hostile way they insist on ID even though I had booked online that afternoon and then walked into the reception. I had no ID as I didn’t know I was staying overnight when I travelled. I could have shown my e-mail confirmation on my phone but they didn’t seem interested- just insisted on me having photo ID. I was offered a refund but I told them I needed a room for the night. I was obviously upset and they were not sympathetic at all. Hairdryer seemed to be covered in grease. Shower gel/shampoo dispenser fell off and all the contents emptied into the bath.

Good central location. Good price.

Stayed in November 2023

Rooms were OK but not clean and were noisy. Had to get moved to another room for 2nd night.

Location

Stayed in December 2023

Friendly staff, much better rooms than our previous stay.

Stayed in December 2023

realise you get what you pay for but the bed was quite hard and there was only one type of pillow which was really puffy. I wondered if this hotel is used to house homeless people because there was lots of people smoking out the front. I wondered if that was why they needed the security

I like the foyer and that there aas secruity.

Stayed in December 2023

Location

Stayed in December 2023

I did not appreciate the fact the receptionist tried so had to change my room to the point of trying to cancel my booking just cause I did not accept a single room to the point where he thought it was OK for him to shout at me, and his colleague wasn't helpful at all as I asked him to give me the name of the receptionist that served me so I could put a complaint and he refused (the receptionist on the night was an indian male looking).

I liked the room with its balcony

Stayed in November 2023

It’s alright for a night, location is right in the middle of the center that’s the reason I booked

Stayed in December 2023

Deco needs updating. Room booked was not what was given. They had no availability. I had to manage with single bed room. Staff need to pay attention when customer is standing in front of them, and not continue looking at computer screens and acknowledge you when they are ready. Staff need to be more friendly! Smile! I know its budget stay, but does that also mean budget service!

Location to shops and centre.

Stayed in December 2023

TV was not working

Didn't have breakfast

Stayed in December 2023

location

Stayed in December 2023

The light in the room is quite dark

The location

Stayed in December 2023

No wifi in rooms Building decor very tired

Location Clean rooms

Stayed in December 2023

Bed not very comfortable could feel the springs

Good location and excellent value. Free WiFi in the rooms

Stayed in December 2023

No phone in room TV not working No internet WiFi in room Broken light near mirror Cold

Location very good

Stayed in December 2023

It was cold, the water was cold, couldn’t have a bath in the morning, the restaurant and bar was cold which then made our breakfast cold quick Check in requires ID which is not something expected and then bar did not open till 530pm, even thought there seemed to be plenty of staff!

Old fittings look very luxurious like the old style Good value, good breakfast

Stayed in December 2023

one of the bathroom taps was broken and an attempt to fix it wasn't really working. Only two pillows on a double bed and the duvet didn't fit the bed. It looked like a single duvet on a double bed. If there had been 2 of us in the bed the duvet definitely wouldn't have covered us both.

Room was spacious and clean.its fitted out well and was a comfortable space to be in Location is amazing right in the city centre. 2 mins from cathedral, opposite the bus station, close to eateries and shops. The bed was OK.

Stayed in November 2023