Room could do with updating and more pillows and towels.

Staff were helpful great location

Stayed in April 2024

Good breakfast and location of Hotel

Stayed in April 2024

It took me a little while to figure out how to turn the shower on

Price

Stayed in April 2024

None

Stayed in April 2024

Room was decent but really dated. Bed was small and the quilt not the best...Breakfast was decent..

Stayed in April 2024

Windows were too high up so couldn’t see out of them, only one tiny bar of soap for the sink. It’s £7 PER DEVICE for wifi which I think is a bit expensive, it would be okay if it was for more than one decide - not great for work or business. The key card stopped working and we had to be let back into our rooms, although the card was restarted at reception. Quite old-fashioned inside.

Location is excellent and right in the city centre, beds were comfy and hairdryer and kettle with milk and tea were provided.

Stayed in April 2024

Staff were generic and rude, the hotel is very tired and dated. Very hard to locate my room. Had a fixed shower than an adjustable shower on its own hose, so was difficult to take a comfortable shower.

Hotel is a beautiful building in a great location.

Stayed in April 2024

Bathroom roof leaking

Place is cool

Stayed in April 2024

Power points were positioned away from bed so it was very difficult to use to charge phone etc

Great location. Simple check in. Staff were lovely and I was upgraded.

Stayed in April 2024

Nothing really

Brilliant location,basic but good room....perfect for the money.

Stayed in March 2024

Outdated room, needs redecoration. Room is quite expensive for what it was. Nice reception decor makes room feel even worse.

Room was equipped as needed. Decor in reception is stunning. Staff are friendly.

Stayed in April 2024

The security it there for a reason which is understandable but the hostility I received from them when walking in to the building to check in was not acceptable

It it cheap

Stayed in April 2024

No free wifi provided in the room.

Stayed in April 2024

Intimidating security, you would think you were entering a bank, not a hotel. Only place I’ve stayed in Manchester that insists on photo ID so if u forget it, you might have issues. No window room was stuffy and hot, no natural light but can’t complain as I knew I had booked a no window room.

It was cheap for the night I stayed but know this can be +£100 on certain nights. Bed fairly comfortable, room clean. Great location.

Stayed in April 2024

You have to pay for wifi, ridiculous. I believe they had jammers in place so your phone internet doesn’t work good. Also the hotel have no microwave, like what????

Location was good.

Stayed in April 2024

Looked a little tired and worn in places

Get exactly what you pay for. Location great for a cheap over night stay

Stayed in March 2024

I lived in a single room. 108. Shower is a nightmare, you cannot properly take the shower as shower curtains constantly stick to your body, so it's disgusting feelings. No foot towel. Also marijuana smells in the corridor. Still two taps over the sink, not like on pictures. It's a very old fashioned hotel. No socket near the bed. Broken windows frame so it's very noisy from the street, windows very dirty . They informed me by message that without ID I could be refused, I was already on the train and thank God I got my kind of id with me, but normally I haven't. I just travel around the UK not from/to abroad. I'm 40+ years old not a teen long time ago.) Only huge thanks to the cleaners, no issues, freshly cleaned bedding and guard on the door - very helpful and friendly.

The location is amazing. Incredibly beautiful huge chandeliers in the foyer and lobby. The grand staircases amaze with their grandeur. It's a shame that the hotel is falling into disrepair every year. But this building is already a national treasure of Britain!

Stayed in April 2024

The bathroom was dated and could do with an update. As a woman travelling alone, I would have preferred a room closer to the lift to avoid the long walk in an empty corridor. The bedside table was nice but too big to be practical. It took up most of the bedside table. The room was a little cold but I managed ok when I was under the duvet.

Great, central location. Grand entrance to hotel lobby and stairs. Happy with the room although it was at the end of a long corridor.

Stayed in April 2024

toilet seat fell off, shower curtain fell on my head twice and nearly knocked me out, bed had strange stains and hairs on them.

good value and good location!

Stayed in April 2024

Wanted photo ID for all occupants that was causing problems for my wife and a number of others trying to check in. Should state that need this ID when you book. In the UK we are not required to carry this information on us all of the time.

Good value for the money. Good location for the city. Room was clean.

Stayed in April 2024

Looks like old abandoned mansion, toilets almost had nothing, lucky me have my own stuffs! I ain’t rememb

The location in heart of the city!

Stayed in April 2024

Long time to check in

Location, Good value for money. Breakfast was good.

Stayed in April 2024

Two security men checking bags at the door when returning in the evening.

Extremely good value

Stayed in April 2024

Bedrooms were very basic and could do with uplift

Location was brilliant, staff were polite, always willing to help and friendly

Stayed in April 2024