Good price and breakfast. Big rooms. Happy with service.

Stayed in December 2023

Location Cleanliness very good comfortable stay

Stayed in November 2023

Tv signal was poor, kept dropping out. Also internet connection not great

Breakfast was superb, always lots of choice

Stayed in December 2023

Just the place needs some decorating

The room was warmer than last visited, the TV worked well with almost no pixellating, the breakfast experience was better than it was during the previous ownership.

Stayed in December 2023

A bit tired on decor, rooms, appliances, pretty much everything needs upgrading, including the WiFi, is horrendous

The location was lovely, in the forest, the place to be if you want to walk up the hill.

Stayed in December 2023

Bathroom could have been a little cleaner. Paintwork in places needed touching up. Could have been more festive decoration wise. Service a little slow for evening meal.

Quick, easy check in. Nice room with comfortable bed. Evening meal substantial and tasty. Nice lounge area. Good variety for breakfast. Helpful friendly staff.

Stayed in December 2023

Rooms need some TLC (bits of wallpaper coming off walls, loose bathroom fittings...).

Helpful and friendly staff. Nice old-fashioned/vintage feel to the hotel. Good bar/lounge for after-hours drinks. Decent breakfast, with good service. Pleasant views. Close to Telford.

Stayed in December 2023

Nothing

it's a nice hotel in incredible quiet location at base of the Wrekin Staff are lovely and it's a very comfortable traditional hotel The chef is superb and evening dinner has been fantastic every time

Stayed in November 2023

Corridor was without heating. Room had heating but not enough to function in the current period.

Close to family

Stayed in November 2023

Food portions small against the cost. Reception not always staffed and no bell to call them. Bath is quite small so the shower curtain sticks to you when showering

Staff very friendly. Good accommodation for the price. Several areas to walk

Stayed in November 2023

Nothing to not like.

Great hotel, staff were all lovely. Beds super comfy!

Stayed in November 2023

Cosy setting parking and friendly staff

Stayed in November 2023

Rather tired bedroom, bathroom door handles very loose and not working, and no barrel to even hold door closed. Unkept balcony full of cobwebs and moss.

Nice comfy and stylish bar area. Staff were all lovely. Good breakfast for the price.

Stayed in November 2023

The lift wasn't working but nobody told us. Also the breakfast wasn't very hot. Bacon could do with a bit more cooking. Little things could do with fixing, screws sticking out of bath panel, not very well finished off decoratively. Little bit more money spent would make a huge difference. Plus they could do with breakfast being a little but longer.

Lovely location, rooms are OK.

Stayed in November 2023

Room could use an upgrade as very dated. The WiFi did not work properly at all and this is essential for us as a family with a child with asd that relies on the Internet to ground him.

Breakfast was lovely and tasty and the staff were helpful. Beds were comfortable and bathroom was clean and in good working order. Reception area beautiful and grounds lovely.

Stayed in November 2023

Some staff were not as friendly, welcoming and helpful as would expect. Cost of drinks was higher than expected.

Good location and breakfast was lovely. Fresh food provided on the buffet regularly.

Stayed in November 2023

All good

Breakfast was great and freshly cooked. Nice comfortable bed

Stayed in November 2023

The hair dryer didn't work. There was no wifi.

The rooms were comfy. The shower was nice. Not much noise which is a bonus!

Stayed in November 2023

Cashless bar, poor Wi-Fi connection and card payment’s struggled. Breakfast was lukewarm. Eggs dried up. Had to call someone over to ask for teas and coffee when I counted 6 staff in restaurant

Lovely hotel, clean and tidy

Stayed in November 2023

Toilet didn’t flush properly and I slipped and got stuck in the bath due to not having a non slip service in bath Some of the staff need lessons on customer service and professioalism

Everything was lovely and clean and comfortable. Lovely surroundings and old building.

Stayed in November 2023

Be wary of steps all over but there is a lift. I upgraded room on booking dot com BUT the room given didn't feel no different to previous booked :-( A friend dropped out at last minute. Either booking dot com way to make more money or hotel? Who knows. Just a.bit miffed.

Been before and would yes again for local comicon convention. Rooms are located everywhere.

Stayed in November 2023

The hotel was a perfect location for walking up the Wrekin and also a nature reserve opposite. The room was comfortable and clean. We enjoyed the cooked buffet breakfast. The staff were very polite and helpful.

Stayed in November 2023

Location is hard to find. No varieties in breakfast. Staff are not too friendly.

Cleanliness of the room. The room is big. The bed is comfy.

Stayed in November 2023

Breakfast

Very good staff

Stayed in October 2023

No one at the bar.

Love the location. Like the catering staff for breakfast.

Stayed in September 2023